Herbelladay Erfahrungen

1,2von 5 · Schlecht

100 Bewertungen

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Bewertung

1,2

Schlecht · von 5 Sternen

Stimmen

100

21 in den letzten 12 Monaten

Damenmodengeschäft

0%

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Bewertungen (100)

21 in 12 Monaten

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Sally

HK · 5. März 2026

Verifizierte Bewertung

I wish I had read the reviews

I wish I had read the reviews. If I could give zero stars I would too. I would advise to avoid this company. The order arrived, the goods were faulty and unwearable and the company offered a very small refund or pay a ridiculous amount to return. So now I am left very out of pocket.

5. März 2026

Herbelladay

Antwort des Unternehmens · 5. März 2026

Dear Sally, Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration, and we want to assure you that we are not here to deceive our customers. Our goal is always to provide comfortable, high-quality clothing and excellent customer service. We’re concerned to learn that the items you received were faulty and unwearable. This is not the standard we strive for, and we sincerely apologize for the inconvenience this has caused. Please rest assured that we will be addressing this issue with our suppliers and reinforcing our quality control procedures to prevent such mistakes in the future. Additionally, we are reviewing our after-sales service to ensure that our customers receive fair and supportive solutions when issues arise. We’d really like the opportunity to make this right for you. Could you please reach out to our support team at "support@herbelladay.com”? We’ll do our best to find a fair resolution and ensure you’re taken care of. Thank you again for bringing this to our attention. Your feedback helps us improve, and we hope to have the chance to restore your trust in us. Best regards, Customer Service Team

giorgina koto

HK · 14. Januar 2026

Verifizierte Bewertung

This is by far the worst company I have…

This is by far the worst company I have ever ordered from. I received the wrong product, and instead of taking responsibility, they refused to issue a proper refund. On top of that, they had the audacity to tell me that if I want my refund, I must send the product back at my own expense, paying not only for the return but also losing the money I already paid for the item. So let me get this straight: They send the wrong product, they make the mistake, and the customer has to pay for it. Completely unacceptable. This is terrible customer service, zero accountability, and a clear lack of respect for customers. The whole process feels dishonest and exhausting, as if they are deliberately trying to make refunds so difficult that you give up. I strongly do NOT recommend this company to anyone. Wrong items, no real refunds, and policies that punish the customer for the company’s own mistakes. Avoid at all costs.

14. Januar 2026

Herbelladay

Antwort des Unternehmens · 14. Januar 2026

Dear Customer, We sincerely apologize for the frustrating experience you've had with your recent order. We would like to assure you that it is never our intention to mislead or disappoint any customer, and we truly regret the inconvenience this has caused. At Herbelladay, we are committed to offering comfortable, high-quality clothing and providing reliable customer service. We take your feedback very seriously. Your case has been recorded, and we will address this matter with both our supplier and quality control team to improve our inspection process and prevent such issues from occurring again. We are also continuously working to enhance our after-sales support and return policies to serve our customers better. Our customer service team will reach out to you shortly to resolve this matter personally. We kindly ask for another opportunity to make things right for you. Thank you for bringing this to our attention. Best regards, Customer Service Team

Aleksandra

HK · 30. Dezember 2025

Verifizierte Bewertung

Shipping after a month

Shipping after a month. No response from your side. No replies to messages. Problem with the return. The product is not the same as in the photos and the size is several sizes bigger.

30. Dezember 2025

Herbelladay

Antwort des Unternehmens · 30. Dezember 2025

Dear Customer, We sincerely apologize for the frustration and disappointment you have experienced. We want to assure you that we are committed to providing comfortable, high-quality clothing and excellent customer service. We take your feedback very seriously. Regarding the issue with the product not matching the photos and the incorrect size, we will address this with our suppliers and strengthen our quality control procedures to prevent such shipping errors in the future. We are also continuously working to improve our after-sales service to ensure better communication and support. Concerning the delivery delay, we sincerely apologize for the inconvenience. To ensure quality, some of our more intricately designed items are made to order, which may take additional time. We will communicate with our suppliers to improve this process and also follow up with our shipping partners to track every order more closely, so that you can receive your package sooner. To help resolve your situation, please contact our support team at "support@herbelladay.com". We are here to assist you and make things right. Thank you for bringing this to our attention. Best regards, Customer Service Team

Denise Phillips

HK · 23. Dezember 2025

Verifizierte Bewertung

Horrible scammers avoid this website …

Horrible scammers avoid this website at all costs. Sends items which look nothing like the pictures on website. Horrible cheap nasty clothing. Do not buy because you'll be getting something totally different to what you paid for.

23. Dezember 2025

Herbelladay

Antwort des Unternehmens · 23. Dezember 2025

Dear Customer, We sincerely apologize for the frustration and disappointment you experienced. We want to assure you that we do not engage in any deceptive practices, and all products listed are genuine items from our store. We are committed to providing comfortable, quality clothing and excellent customer service. We take your feedback very seriously. We will address this issue with our suppliers and strengthen our quality control process to prevent such shipping errors in the future. Additionally, we are continuously working to improve our after-sales service. To help resolve your specific situation, please contact our support team at “support@herbelladay.com" We are dedicated to making things right for you. Thank you for bringing this to our attention. Best regards, Customer Service Team

donal

HK · 24. November 2025

Verifizierte Bewertung

TERRIBLE DO NOT TRUST THIS WEBSITE

TERRIBLE DO NOT TRUST THIS WEBSITE, SCAM!!!!!!!!! I bought a coat of this company, the item I recieved was not what I ordered. Poor quality, too small I demand a refund. I have emailed the company, no response.

24. November 2025

Herbelladay

Antwort des Unternehmens · 24. November 2025

Dear Customer, We sincerely apologize for the frustrating experience you've had with your recent order. We would like to assure you that it is never our intention to mislead or disappoint any customer, and we truly regret the inconvenience this has caused. Our commitment has always been to offer comfortable, high-quality clothing and reliable customer service. We take your feedback very seriously and will address this matter with both our supplier and quality control team to prevent such issues from happening again. We are also continuously working to enhance our after-sales support. Our customer service team will reach out to you again shortly to help resolve this. We kindly ask for another opportunity to make things right for you. Thank you for bringing this to our attention. Best regards, Customer Service Team

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Typische Antwortzeit unter 7 Tagen. Beantwortet 36 % der negativen Bewertungen.

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Häufige Fragen zu Herbelladay

Ist Herbelladay seriös?

Herbelladay erreicht aktuell 1,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Kowloon, HK) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Herbelladay?

Kundinnen und Kunden bewerten Herbelladay im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 21 davon stammen aus den letzten 12 Monaten.

Wo hat Herbelladay seinen Sitz?

Herbelladay hat seinen Sitz in Kowloon, HK. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Herbelladay gibt es?

Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Herbelladay beansprucht?

Nein. Das Profil von Herbelladay ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Herbelladay hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Herbelladay auf Bewertungen?

Herbelladay: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Herbelladay negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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