Bewertung
4,4
Gut · von 5 Sternen
Original HiK9 Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
251
1 in den letzten 12 Monaten
Tiere
56%
Anteil 5-Sterne-Bewertungen
Bewertungen (251)
1 in 12 MonatenIhre Stimme
Erfahrung zu Original HiK9 schreiben
Bethany Taylor
Verifizierte Bewertung
I’m glad I ignored any negative reviews, these guys are great!
I’m quite surprised at some of the negative reviews on here. It almost put me off buying these products but I’m glad I ignored them and did. They are quality, easy to assemble and with lots of bespoke elements and sizes that perfectly fit our needs. And their customer service team responded to an order enquiry literally within minutes and were fast to send a replacement part I needed. I’ve done two orders with them now and my pups are much happier with their beds off the rock hard floor and higher up, closer to us. I highly recommend.
0
Philly
Verifizierte Bewertung
Awful awful awful
Awful awful awful - they use DX as a delivery carrier hence this negative review. Messed around today and now have to wait another 5 days for delivery! Sort out your couriers - customer service begins and ends on the whole delivery chain. Seriously unhappy
0
Poppy Ross
Verifizierte Bewertung
Great customer service to fix a wobbly bed
EDIT! I previously left a poor review as my bed was wobbling and dog wouldn’t go on it and I hadn’t had any response from my emails. Customer services - April - has since contacted me directly and has been so helpful. She gave me a video tip on how to level the bed. As this didn’t work I was sent a new set of legs which arrived really quickly. And a code to have the old ones returned. Now the bed looks great AND the dog will go on it! Brilliant and smart. Thank you April!
0
Nathalie T.
Verifizierte Bewertung
Very poor communication and customer service
I ordered on 28/6. Something went wrong with my e-mail and I didn't get a confirmation. I contacted them through e-mail with 0 response. Later sent a message through Facebook. They read it but it took them days to respond. They then finally answered and resent the e-mail re order confirmation. Pfew... Since then no update whatsoever. Still waiting to receive my order. I'm a long time client. Ordered several beds (group purchase as I'm from EU mainland), bought from them at crufts and love their products. But this is my final order. Very poor customer service.
0
Cangysuff
Verifizierte Bewertung
Exceptional Customer Service - Exceptional Products
The products this company produce are excellent and despite reading a few negative reviews, and looking at the competition, I decided that I would buy a bed/cover/sheepskin from HiK9 (I like that you can buy replacement covers and other accessories to make the dog comfortable. Unfortunately, the delivery company had very limited contact with me, they made no attempt to deliver the package and eventually returned it to HiK9. I emailed HiK9 but it was Bank Holiday Monday, I sent a further message on Tuesday. They have a phone number but it is not always active and was not active all the times I tried it. April from HiK9 connected via email on Wednesday and told us that the parcel had been damaged whilst in the care of the delivery company - hence the return. Unfortunately, the sheepskin had been damaged and was not fit for sale and they had sold out of the colour I had ordered. April looked around and came back to us with a couple of other colour options which were not on the website (I guess they were previous stock colours ) and I selected one of these. She then sent the package out on 24hr delivery and I received it the next day. In my opinion the customer care was excellent and I would definitely recommend them - the products themselves are awesome the quality is exceptional.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Original HiK9
Tiere-Ranking →Häufige Fragen zu Original HiK9
Ist Original HiK9 seriös?
Original HiK9 erreicht aktuell 4,4 von 5 Sternen aus 251 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (4a J2 Business Park, BL9 7PB Bury, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Original HiK9?
Kundinnen und Kunden bewerten Original HiK9 im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 251 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Wo hat Original HiK9 seinen Sitz?
Original HiK9 hat seinen Sitz in 4a J2 Business Park, BL9 7PB Bury, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Original HiK9 gibt es?
Die bestbewerteten Anbieter in der Branche Tiere sind VakantieVeilingen - Nederland (3,8 von 5), VakantieVeilingen - België (4,2 von 5), Medpets (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Original HiK9 beansprucht?
Nein. Das Profil von Original HiK9 ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Original HiK9 hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Original HiK9 auf Bewertungen?
Original HiK9: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Original HiK9 negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.