Bewertung
1,2
Schlecht · von 5 Sternen
Hotelvalue Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
270
88 in den letzten 12 Monaten
Hotel
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (270)
88 in 12 MonatenIhre Stimme
Erfahrung zu Hotelvalue schreiben
Katie Rosser
Verifizierte Bewertung
Like all other reviews...scam!
Like all other reviews, 1 star is too high of a rating. Their website mimicked booking direct with the hotel. They've added ridiculous fees on top of the price, and so Im paying $300 more to keep my non-refundable rate vs the current rate at hotel. When I called, I told them the hotel has no record of my payment and told me the room can in fact be cancelled up to 24 hours prior. Its a complete scam...the hotel does see my name but Im still worried about showing up with my family and not having a room.
0
Kevin
Verifizierte Bewertung
I agree
I agree, one star is too much, this is a total scam. Our group has decided to cancel the trip, but nothing on my confirmation email from hotelreservations.com is legit. Emails are sent back, the phone number is automated only and it will allow you to cancel your reservation, but with no refund or transfer dates. I was trying to go directly through the hotel and got on this. Lost my $$$'s I guess and ruined my feel for Mexico.
0
carlos
Verifizierte Bewertung
reclamação Tentei entrar várias vezes em contacto…
Tentei entrar várias vezes em contacto através do mail 0nde recebi a confirmação da minha reserva e obtive como resposta que o domínio não existia
0
SP
Verifizierte Bewertung
Not the actual website they mocked and scam people
This was a horrible experience, we got scammed like many others that have reported hotel value! We did an internet search for Big Sur Lodge and i'm not sure what they did but they mocked the big Sir Lodge website to the detail. It even came up as Big Sur Lodge when it appeared on Google. We thought it was the actual website. I didn't even realize it wasn't the right place until we actually arrived and we ended up having an issue with our room and they stated that it wasn't originally booked through them (but thankfully, they were able to help us out anyway without having to go through the original booker). I was furious. I had no idea. It was booked through this hotelvalues.com website, which apparently is a sister company to Priceline. When we checked out, I asked for an itemized statement and the statement was $560 less than what we had paid. Trust me I have been in touch with them. It took a lot of calling them to finally get somebody to answer their phone. It was just an overseas call center and I'm pretty sure at this point my call has been disregarded as no one has responded via email or have called me back. I wish Google and other search Directories would not allow these type of scam websites to appear in their searches. Something needs to be done to stop these scammers. This is absolutely ridiculous. Working with credit card company to resolve the issue. Wish me luck.
0
Rebecca Fisher
Verifizierte Bewertung
Got Scammed!
Horrible experience, got scammed! I did an internet search for Hampton Inn and Suites in Gainesville, FL and thought it was the actual "Hilton" website that came up to book thru as it looked identical. The price was one thing when I was looking to book it and then when the subtotal came up after I clicked pay it changed and almost 1 1/2 times the amount. Now, I am trying to call and cancel or change it and I can't. I have tried numerous times and even their customer service phone number is not working. It just rings to an automated message. They got me! Don't let them get you too! I am so annoyed at myself for doing this too quickly and not taking the time to look more carefully. Who knew that I needed trip insurance? truly bogus. Because now they say that the only way I could be refunded is if I had purchased the insurance, well I don't normally need insurance when booking with a hotel from Marriott, Hyatt or Hilton. Like I said really pissed off at myself.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Hotelvalue
Hotel-Ranking →Häufige Fragen zu Hotelvalue
Ist Hotelvalue seriös?
Hotelvalue erreicht aktuell 1,2 von 5 Sternen aus 270 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hotelvalue?
Kundinnen und Kunden bewerten Hotelvalue im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 270 Bewertungen. 88 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Hotelvalue gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hotelvalue beansprucht?
Nein. Das Profil von Hotelvalue ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hotelvalue hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hotelvalue auf Bewertungen?
Hotelvalue: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Hotelvalue negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.