Bewertung
2,8
Durchschnittlich · von 5 Sternen
Houseofcb Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.278
250 in den letzten 12 Monaten
Einkaufen & Mode
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.278)
250 in 12 MonatenIhre Stimme
Erfahrung zu Houseofcb schreiben
Elizabeth Calland-Brooke
Verifizierte Bewertung
I ordered the J’aime lemon floral dress…
I ordered the J’aime lemon floral dress for my graduation. Went on to my account 2 days later to see it said “out of stock”. No one told me or offered me a refund till I chased customer service about it. Still unsure how a dress can be out of stock after I’ve ordered and paid for it - rather than being super apologetic about a mistake, customer service told me it was just something that happens sometimes. Guess I’m not getting my dream grad dress any time soon. Not quite the service I expected. I ordered 4 other dresses to try on and pick a favourite and one in the correct size. I’m now seeing people saying that receiving a refund for a return is almost impossible. Safe to say I am incredibly nervous. If I face difficulties with that too, I absolutely will be pursuing legal action. Seems as though this is exactly what the company loves to do to people.
0
Maria Gagua
Verifizierte Bewertung
We returned a dress for a simple size…
We returned a dress for a simple size exchange at the beginning of August, and it has now been around 3–4 weeks with no replacement dress received. We are still waiting and have no clear information on where the dress is or when we will receive it. Order #10411645. Very disappointing experience so far.
0
Dr Chung
Verifizierte Bewertung
Lost a loyal customer
One star is for shipping out the initial parcel very quickly. Everything else went downhill from there. Despite following the size guide, my sister (who purchased size M) and I (purchased size L) found the items too large and we both had to size down (her size M fit me). Houseofcb confirmed that exchange for size is permitted according to their policy, so I mailed back the items. From their website, “Exchanges take around 2-3 working days to process, plus the delivery time to your area.”. This is false. 10 working days (17 calendar days) after they confirmed via email that they had received my return parcel, they still had no news for me and I had to email them again to chase. By this time, one of the items I wished to exchange for a size down had gone out of stock. I had to accept a store credit for this item instead. I finally received the rest of the exchange items today, over a month later (rendering me unable to wear them for my birthday as I had planned) and guess what? They sent me back the EXACT SAME ITEMS I RETURNED. So I have spent $23.46 on return postage, waited over a month, only to come back to square one. Unbelievable.
0
Lois
Verifizierte Bewertung
I cannot believe how rude the staff…
I cannot believe how rude the staff are! Imagine entering the door looking for an evening gown to attend a reunion gala ...... enter the shop assistant askung whetger she can help. You outline what you're looking for.... she proceeds to assume that I cannot afford any dresses on the ground floor so proceeded to tell me that U might like to go to the top floor when the sales items were and that I could possibly find a dress for £60 there!!!! I was so taken aback that immediately turned around and left the store! Will certainly not be returning!!!
0
Tami Lynn
Verifizierte Bewertung
POOR QUALITY
I purchased one of their dresses and it came. It was beautiful. I decided it was going to be too warm and long for the wedding so I ordered another dress. This one came looking like a crumpled mess. The boning was sewn in backwards on one side, so one stuck out one stuck in so now I have to pay duty and shipping which they will only reimburse if they find a fault in the dress the quality of the first dress versus the second dress was night and day different. I will not order from them ever again. Customer service takes their sweet time answering you.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 39 % der negativen Bewertungen.
US
Alternativen zu Houseofcb
Einkaufen & Mode-Ranking →Häufige Fragen zu Houseofcb
Ist Houseofcb seriös?
Houseofcb erreicht aktuell 2,8 von 5 Sternen aus 1.278 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Houseofcb?
Kundinnen und Kunden bewerten Houseofcb im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 1.278 Bewertungen. 250 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Houseofcb gibt es?
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), HOUSEOFSHOES (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Houseofcb beansprucht?
Nein. Das Profil von Houseofcb ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Houseofcb hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Houseofcb auf Bewertungen?
Houseofcb: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Houseofcb negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.