Bewertung
2,4
Mangelhaft · von 5 Sternen
Geschäft für Mobiltelefonzubehörhuawei.it
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Geschäft für Mobiltelefonzubehör
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Cristina Abramo
Purtroppo non si può mettere meno di una stella. Pessima esperienza post vendita; siamo in attesa da oltre un mese di ricevere assistenza per alcuni moduli arrivati danneggiati e relativi ad un nuovo impianto fotovoltaico. Dopo molteplici mail ancora nessuna risposta. Situazione paradossale e non all' altezza del brand. Se non ottengo risposte a breve attiverò senza indugio la protezione dei consumatori per ottenere giusto riconoscimento
Yassir Iflahen
My experience with the Huawei GT5 has been extremely disappointing. This watch was a birthday gift from my wife, purchased in Italy for €270. Unfortunately, after only 9 months of normal use, the watch completely stopped working after being exposed to water. What makes this situation particularly frustrating is that the Huawei GT5 is marketed as a water-resistant smartwatch designed for everyday use and sports activities. As a customer, I trusted the product’s advertised capabilities and never expected normal contact with water to render it unusable. Living in Morocco, I had to send the watch back to Italy through a friend so it could be inspected under warranty. After the inconvenience, time, and cost involved, I was informed that the damage would not be covered and that the repair cost would be almost the same as purchasing a new watch. I struggle to understand how a €270 smartwatch can fail after only 9 months and how a water-related failure on a water-resistant device can be excluded from warranty coverage. The explanation provided was neither convincing nor customer-oriented. What disappoints me most is not only the product failure itself but also the lack of support and accountability afterward. When customers invest in a premium brand, they expect quality, durability, and a company that stands behind its products. Unfortunately, that was not my experience. This watch was more than just a gadget—it was a meaningful birthday gift from my wife. Seeing it become unusable in less than a year, and then being told that repairing it would cost nearly as much as replacing it, is both frustrating and disheartening. Sadly, this experience has significantly damaged my trust in Huawei products and customer service. I hope Huawei reconsiders how it handles situations like this, because loyal customers deserve better.
elisabetta rubbi
Azienda affidabile, seria, competente ed estremamente disponibile. Servizio clienti ineccepibile, operatori professionali e gentilissimi. Grazie.
Mr. Green
Per me tutto andato benissimo. Riparazione di un notebook veloce con prezzo normale
claudio todoni
La mancanza di App essenziali, che al giorno d'oggi devi necessariamente avere. I dispositivi huawei non anno interesse. Quindi mai più Huawei.
Typische Antwortzeit unter 24 Stunden.
Huawei erreicht aktuell 2,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: IT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Huawei im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Geschäft für Mobiltelefonzubehör sind CeX/WeBuy - United Kingdom (3,9 von 5), AV Cables (4,0 von 5), CASETiFY (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Huawei ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Huawei hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Huawei: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.