Bewertung
3,4
Durchschnittlich · von 5 Sternen
Bekleidungsgeschäfthush-uk.com
Hush Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
787
182 in den letzten 12 Monaten
Bekleidungsgeschäft
26%
Anteil 5-Sterne-Bewertungen
Bewertungen (787)
182 in 12 MonatenIhre Stimme
Erfahrung zu Hush schreiben
Anna Powell
Verifizierte Bewertung
I buy loads of stuff from Hush but the…
I buy loads of stuff from Hush but the quality of the jeans I bought recently is appalling. Threads hanging out all over the place. Also they take so long to process and then issue returns, it’s not acceptable in the modern world. I have emailed several times to ask questions about a refund and they just don’t respond.
0
Annie
Verifizierte Bewertung
Very disappointing customer service experience
I have been a Hush customer for many years and have previously been happy with the brand, but my recent experience has been extremely disappointing. Part of my order failed to arrive, and after investigating, Evri advised that they had been unable to locate the parcel and that it was potentially lost in their network. I contacted Hush to explain the situation, but the response I received did not address my main concern or provide a clear solution. I have tried repeatedly to contact Hush by phone during their advertised opening hours, but the line simply rings out. I have also tried their online chat function over several days, but it has not been available. For a company that operates online, where customers may need support with deliveries and returns, having no reliable way to speak to someone is extremely frustrating. When something goes wrong, customers need accessible and responsive support. I hope Hush improves its customer service channels because this experience has been very disappointing.
0
Sarah T
Verifizierte Bewertung
Appalling customer service
Appalling customer service. They don’t respond to emails. I was due a parcel a week ago and Evri have clearly lost it. Cannot get anything out of Evri and Hush is total awol. I have been trying to use their chat function all week and every single time it is unavailable. In the meantime I no longer need the clothes due to the delay and am considerably out of pocket. It doesn’t matter what their clothes are like if they are incapable of getting them to you. I want me money back!
0
Irene Oliver
Verifizierte Bewertung
Deterioration of a once good company
I have ordered from this company for years and been very happy with quality, packaging and excellent customer service. I have now tried to return an item because of quality but there is no customer service anymore it is non existent, I cannot print a return label because no shop near me will accept their returns. I am now stuck with an item I cannot use and contact with Hush is impossible. Absolutely disgusted with their attitude to loyal customers. I for one will never purchase again from this company. I shall also seek advice from trading standards
0
Lisa-Marie Ellis
Verifizierte Bewertung
Delivery delays and slow to no communication
I’ve ordered from Hush before without problems, but my recent experience has been extremely disappointing. I placed an order on 13 August and paid for next-day delivery. It still hasn’t arrived. I contacted Hush on 14 August and didn’t receive a response until 19 August, when I was told they would investigate and that it could take up to 72 hours. Assuming this was a one-off, I placed two more orders on 19 August, again paying for next-day delivery because I’m going away on Saturday and needed the clothes for my holiday. I’ve now received tracking showing both are due to arrive on Sunday, after I’ve left. This means I may have three parcels arriving while I’m away, despite specifically paying for next-day delivery. My nominated safe place is inside a secure porch, which will be locked, and my doorstep is directly on the street, so I’m very concerned about parcels being left outside unattended. I’ve tried calling Hush and using live chat, but haven’t been able to get through. Email responses have also been very slow. I completely understand that delivery problems can happen, but if next-day delivery is currently unreliable, customers should be told before paying for it. At the moment I’m left without the clothes I ordered for my holiday and worried about multiple parcels potentially being delivered to an unsecured location while I’m away. I’ll update this review depending on how Hush resolves the situation.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 77 % der negativen Bewertungen.
Alternativen zu Hush
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Hush
Ist Hush seriös?
Hush erreicht aktuell 3,4 von 5 Sternen aus 787 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Maritime House, Old Town, Clapham, SW4 0JW London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hush?
Kundinnen und Kunden bewerten Hush im Schnitt mit 3,4 von 5 Sternen („Durchschnittlich“) auf Basis von 787 Bewertungen. 182 davon stammen aus den letzten 12 Monaten.
Wo hat Hush seinen Sitz?
Hush hat seinen Sitz in Maritime House, Old Town, Clapham, SW4 0JW London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Hush gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hush beansprucht?
Nein. Das Profil von Hush ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hush hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hush auf Bewertungen?
Hush: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Hush negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.