Bewertung
4,7
Hervorragend · von 5 Sternen
Igaro Erfahrungen
4,7von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
116
16 in den letzten 12 Monaten
Fahrradgeschäft
85%
Anteil 5-Sterne-Bewertungen
Bewertungen (116)
16 in 12 MonatenIhre Stimme
Erfahrung zu Igaro schreiben
Hans Wurst
Verifizierte Bewertung
Arrogant customer support and a non-existent warranty
I purchased a D2 charger in mid 2025 and discovered in July 2026 that the cables had worn/broken through at the point where they entered the casing. The charger itself was mounted inside a Tailfin waterproof top tube bag so I was very surprised to see this. I send a quick message to them asking if there is anything they could do about it or repair it. What I got back was probably the most arrogant and condescending mail I have received in my life. I was told physical damage to the wires was not covered and they will not even address the topic and told me it's my fault because I installed it wrong. Sure - If I would have strapped it outside to my fork I would have agreed but this charger has seen less than 1k km in my soft, padded and waterproof Tailfin bag. If you now go and look at their D3 Version or the charger - that exact cable is now coming out on the opposite direction of the case and has a bend protection. The exact spot where my cable broke. The icing on the cake was wishing me best of luck into repairing it myself. A product that costs me almost 200 € I purchased a little bit over a year ago. In the end they got their money and due to not belonging to the EU anymore they just strike down any warranty request. This whole correspondence felt like walking to a counter in a brick and mortar store and just getting a slap to the face for asking a question. Maybe it a British thing, I found it not very amusing. That's not how you treat any customer and I would advise anybody to look for alternatives before purchasing from them especially since they can throw their hands in the air when it comes to warranty for the EU customers.
0
Tim
Verifizierte Bewertung
High quality customer care and product
The staff were very helpful and knowledgeable. They treated me with respect, answering all my questions and concerns The light is of superb quality. Lots of thought went into the design of a top quality bike light with awesome features. The ability to change my phone (running BikeMap) is a huge bonus. I can even change my wife’s phone, so she can continue being our videographer (we ride a tandem). The configure ability of the light changing device is impressive and easy to use and understand. Five stars for sure.
0
customer
Verifizierte Bewertung
Excellent light and customer service
Excellent customer service with very fast response time. They close for a month in the summer, so I'm glad I got my email in before then! Fast shipping to California from the UK. I just used the Igaro C1 for the first time on an overnight ride and it did great. I need to dial in the beam change speed since it was changing a lot while climbing, but, fortunately, everything is configurable!
0
Sean
Verifizierte Bewertung
One Month Review
Only had the product for about a month, but so far it has been fantastic. The light beam shape provides good coverage on roads and over rough terrain. the power is possibly too much but fully addressable so that you don’t blind oncoming traffic. I didn’t think I would use the charging port, but have already made it a habit. The mounting solution has already held up to a nice little wipe-out on the city streets. All this and more at a price point below the traditional yet tired competition. Overall, I am very pleased with the product. Could have done without paying the 10% tariff though. This Trump guy must be a genius
0
Justin
Verifizierte Bewertung
Great dynamo light, very cool company!
Surprisingly fast shipping from the UK to the US. I got the Igaro C1, R1, and CNC stem mount. That was everything I needed to get it up and running with my SON 29 S, save the R1 rack mount which I elected to CAD and 3D print myself. The C1 faithfully lit the road for many dark commutes to work while the R1 flashed away to alert drivers behind me. I then rode my bike across the US, 3,500 miles in six weeks. The C1 kept my phone and other devices well charged and worked flawlessly for all but four hours of the journey when it simply shut off. It started working again all on it's own and hasn't stopped again since. I still have no idea if it was the dynamo hub, the light, or the wiring, but it hasn't given me issue since.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
GB
Alternativen zu Igaro
Fahrradgeschäft-Ranking →Häufige Fragen zu Igaro
Ist Igaro seriös?
Igaro erreicht aktuell 4,7 von 5 Sternen aus 116 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Igaro?
Kundinnen und Kunden bewerten Igaro im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 116 Bewertungen. 16 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Igaro gibt es?
Die bestbewerteten Anbieter in der Branche Fahrradgeschäft sind Deporvillage (4,2 von 5), GO Outdoors (4,6 von 5), Ihrfahrradprofi (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Igaro beansprucht?
Nein. Das Profil von Igaro ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Igaro hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Igaro auf Bewertungen?
Igaro: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Igaro negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.