Bewertung
4,1
Gut · von 5 Sternen
Uhrengeschäftjustcavalliwatches.com
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
26 in den letzten 12 Monaten
Uhrengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Vasiliki Stergiou
DHL Express 😡 hat mir das Paket leider nicht selber geliefert,ich musste dann selber noch 20 min Autofahren um mir das Paket abzuholen.. das fande ich nicht so toll 😕🙁🫤
Rachna Banerjee
The product was packaged very carefully and delivery was on time. I can place my 100% trust on Just Cavalli!
Rozhan Abdulkarim
I would liketo give you 5 star very good quality and nice and beautiful
Jeļena Kuļesova
Very fast delivery, well-packaged item
Mostafa Salem
One of the worst and most unprofessional shopping experiences I have ever had. I ordered the Just Cavalli Watches “Speranza Yellow Gold Champagne” on 5 June 2026, expecting a smooth and professional experience from a brand connected to a name like Roberto Cavalli. Instead, this became one of the worst customer service experiences I have ever had. The shipment was supposed to arrive on 8 June, but it stayed on hold in Italy for days with no clear explanation. The first time I called Just Cavalli Watches, they told me it was a “usual procedure” and that the package would be delivered. The next day, nothing changed. I called again, and they said they would contact DHL and reply to me. They never replied. From that point, I had to keep chasing them myself. They do not properly answer emails, they do not follow up when they promise to, and phone support was extremely difficult because they do not speak English properly on the phone. Every time they told me they would contact me in the afternoon, nobody contacted me. I had to call again and again, and eventually they even stopped answering the phone. Meanwhile, DHL kept sending me emails saying the shipment was still on hold. When I contacted DHL, they clearly told me that the shipper needed to contact local DHL in Italy. I called Just Cavalli Watches again and explained this. They said they would call DHL and get back to me. Again, no proper update, no solution, no responsibility. After several days of this, I emailed them asking either for a refund or for the watch to be sent with another courier. They ignored that email too. After two more days, I called again and told them clearly that I no longer wanted the watch and wanted my money back because the package had been stuck for too long. They said they had contacted DHL again and that the shipment would be released that day. I told them that I did not care anymore and only wanted a refund. They said okay. Then, instead of refunding me, the shipment was released the next day and arrived two days later, on 18 June — ten days later than the expected delivery date. This is unacceptable. The problem was not only the delay. The real problem was the complete lack of communication, the ignored emails, the broken promises, the poor phone support, and the fact that I had to do all the chasing myself. For a brand like this, the customer service was shockingly bad. I would not recommend ordering from Just Cavalli Watches. This was stressful, frustrating, and completely unprofessional from start to finish. A customer should not have to call repeatedly, beg for updates, contact DHL themselves, and then still be ignored. This was the worst experience I have had with an online order.
Typische Antwortzeit unter 7 Tagen. Beantwortet 8 % der negativen Bewertungen.
Just Cavalli Watches erreicht aktuell 4,1 von 5 Sternen aus 60 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Via Senato 8, 20121 Milano, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Just Cavalli Watches im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 60 Bewertungen. 26 davon stammen aus den letzten 12 Monaten.
Just Cavalli Watches hat seinen Sitz in Via Senato 8, 20121 Milano, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Uhrengeschäft sind Vestiaire Collective (3,9 von 5), Ditur (4,1 von 5), Heinnie Haynes (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Just Cavalli Watches ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Just Cavalli Watches hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Just Cavalli Watches: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.