Bewertung
4,0
Gut · von 5 Sternen
Knetbooks Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.196
12 in den letzten 12 Monaten
Buchhandlung
27%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.196)
12 in 12 MonatenIhre Stimme
Erfahrung zu Knetbooks schreiben
Ryca Walsh-Newman
Verifizierte Bewertung
I canceled my order because of nothing!
I canceled my order because of “irregularities with my payment method.” I guess they are referring to having my maiden name on my card. Anyway, now I have to wait about 5 business days for the money to be refunded to my card so I can purchase my book, which will set me back. I will not be using Knetbooks anymore; I plan to spend twice as much as I did with Knetbooks to order the online version from Vitalsource. At least I know the process will be easy with them, and before canceling my order, they will at least reach out to me.
0
Karol
Verifizierte Bewertung
Stay clear of this scam site!
If I could give it zero stars, I would! Ordered two books and paid $10 extra for expedited shipping since I needed them for a class to begin in 8 days. Never received an email confirming my order. Tried to contact them via their live chat (which was not a live person, but was AI). Was told they would send confirmation email within a day. Never received it. Contacted again via live chat with AI, and they said they couldn't find the order. Demanded to speak with a live customer service representative to cancel my order, and have yet to be contacted by any live customer service rep. Steer clear of this scam site!
0
blanca
Verifizierte Bewertung
I ordered a book and it was…
I ordered a book and it was incomplete..this was very bad experience for me i can not give zero star but really??!!! when i tried to speak customer service is very hard to contact them .. and to returned my book they ask me for and RQ. some people lie to us to earn money.
0
Midge Barger
Verifizierte Bewertung
If I could give zero stars, I would.
If I could give zero stars, I would. Highly discourage anyone from using this site. I ordered my very expensive textbook towards the end of January and spent weeks waiting on it, attempting to be in communication with customer service because the shipment was continually/endlessly delayed. They ended up telling me they were going to reship it to me and have the package "expedited" (still with an estimated delivery date more than a week later). They told me to reach out again if my order was not delivered by that estimated date, which I did. They did not get back to me. I reached out yet again, at this point more than 6 weeks after ordering the book (which was the primary textbook for a class in my graduate program, and therefore entirely key that I needed it ASAP), and they finally got back to me informing me that my textbook was never reshipped because they didn't have it in stock. I went through all this trouble thinking it was a more affordable option than what was available on sites like Amazon, and went through hell for it. They are allegedly going to refund me the $130+ I spent on the book. Immediately took my business to Amazon, a consistently much more reliable source. I regret ordering from Knetbooks in the first place and I can guarantee I will never be ordering from them again. While their customer service was usually relatively quick to get back to me, they were never helpful. I would have expected them to offer me a voucher or some kind of apology for their terrible service, but no. They told me they would grant me temporary access to an E-book version of the textbook until the order was delivered, and they failed to follow through on that as well. Never. Again. Do not shop here.
0
Laurence Kearns
Verifizierte Bewertung
Knetbooks.com experience January 2026
I was very happy to see that Knetbooks.com had 4 books I needed for a collection I've been working on for several months, maybe a little over a year. I decided to go ahead and order these to complete my set even though the prices seemed high - after all they were difficult to find anywhere. I grew immediately suspect when they broke the order of 4 books into 4 separate orders. Seemed wasteful, but, oh well - I wanted the books they said were available, didn't really care about their process. I meanwhile let some other opportunities for very good used copies to get away - I thought new books were on the way, after all. Well, one by one they cancelled the orders and left me high and dry. No explanations or apologies - no emails (explaining cancellations) or calls - just 3 out of 4 books cancelled and the 4th book 'Drop-Shipped' from someone who actually had the book. Gives me the impression that a few people are sitting in a basement somewhere with a couple old computers and no books at all. They simply say they have books, post high prices and cancel any orders that they can't make a dollar on by drop-shipping it to you from a real bookseller. Sad. I did receive the drop-shipped book and am OK with that. Just really disappointed in the 3 cancellations. Also worth noting - why did it take 10 days to get refunded for books they never had? Assume they use a huge rolling balance to earn interest while they hold people's money for books that do not exist.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
Alternativen zu Knetbooks
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Ist Knetbooks seriös?
Knetbooks erreicht aktuell 4,0 von 5 Sternen aus 1.196 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (2373 Palumbo Drive, 40509 Lexington, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Knetbooks?
Kundinnen und Kunden bewerten Knetbooks im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 1.196 Bewertungen. 12 davon stammen aus den letzten 12 Monaten.
Wo hat Knetbooks seinen Sitz?
Knetbooks hat seinen Sitz in 2373 Palumbo Drive, 40509 Lexington, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Knetbooks gibt es?
Die bestbewerteten Anbieter in der Branche Buchhandlung sind ThriftBooks (4,6 von 5), World of Books (4,6 von 5), Saxo (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Knetbooks beansprucht?
Nein. Das Profil von Knetbooks ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Knetbooks hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Knetbooks auf Bewertungen?
Knetbooks: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Knetbooks negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.