Bewertung
4,0
Gut · von 5 Sternen
LagoFast Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
395
317 in den letzten 12 Monaten
VPN-Dienst
52%
Anteil 5-Sterne-Bewertungen
Bewertungen (395)
317 in 12 MonatenIhre Stimme
Erfahrung zu LagoFast schreiben
Lucas Andrade
Verifizierte Bewertung
LagoFast's Predator Billing: Trapping Customers and Stealing Funds Through Dark Patterns
Subject: Formal Notice: Unethical Billing Practices, Unauthorized Retention of Funds, and Deliberate "Dark Patterns" To the LagoFast Support and Management Team, I am writing to formally log a severe complaint regarding your deceptive business practices, intentional refusal to honor standard cancellation rights, and the use of predatory "dark patterns" designed to trap consumers in recurring subscriptions. Despite multiple explicit requests to cancel my subscription and cease all associated services, your platform has actively blocked my attempts, hiding cancellation options and invoking bad-faith policies to keep my money for a service I no longer wish to use. Holding a customer's funds hostage after a cancellation request is not just an anti-consumer practice—it crosses the line into fraudulent retention. I have already initiated formal dispute and chargeback proceedings through my financial institution regarding this unauthorized retention of funds. Furthermore, I am compiling documentation of your deceptive website mechanics, intentional navigation traps, and refusal to process refunds to submit directly to major digital consumer protection watchdogs and payment processors (including your third-party gateway providers) for violations of international merchant standards. Unless my subscription is immediately terminated and a full refund is processed within 24 hours, I will escalate this matter publicly. This will include publishing comprehensive documentation of your predatory billing loops, withholding tactics, and anti-consumer misconduct across, Reddit, and major gaming tech communities to ensure prospective customers are fully aware of your bad business ethics. I expect a prompt resolution and confirmation of my refund. Do not test my resolve on this matter. Regards, Lucas Andrade Castro
0
maddox
Verifizierte Bewertung
support doesnt exist
bought premium for a month and it worked just fine up until it expired. it tried to charge me but my card was locked so it didnt go through.everytime i try to renew it says "failed to create order". ive tried different accounts and it still wont work. i even tried the website and it literally doesnt load for me to put in my card info. i opened a ticket in the discord server and they just ignore you.
0
Kaan Kaygısuz
Verifizierte Bewertung
strongly recommend avoiding LagoFast.
strongly recommend avoiding LagoFast. I canceled my subscription, but they still automatically renewed it and charged me $4.59. I contacted their support team and asked for a refund. They eventually replied and admitted that I was eligible for a refund, but told me that a $2 processing fee would be deducted. After I posted a negative review, a LagoFast representative publicly responded and said they wanted to help, offered a refund or other compensation, and asked me to contact them directly. Now, despite all of this, LagoFast has charged me AGAIN this month. So to summarize: I canceled the subscription, contacted support, complained about an unwanted renewal, received a response acknowledging the issue, and yet they still charged my payment method again afterward. At this point, this is completely unacceptable. I should not have to repeatedly contact support just to stop being charged for a subscription I already canceled. I am requesting a full refund for the latest charge with no processing fee, and written confirmation that my subscription and automatic renewal have been permanently canceled. Until this is fully resolved, I cannot recommend LagoFast to anyone.
0
kos
Verifizierte Bewertung
SCAM
SCAM. Boost in the game doesn't work. Support ignores me. I can't get my money back.
0
slickrus
Verifizierte Bewertung
Refuse to refund money
Bought a subscription, but the service is completely broken massive packet loss, game is totally unplayable. Contacted support and got ignored. Every single time I reach out for help or try to get a refund, they either don't answer at all or just redirect me to another support team. Every attempt goes in circles, and they refuse to give my money back. Absolute scammers!
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 58 % der negativen Bewertungen.
Alternativen zu LagoFast
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Ist LagoFast seriös?
LagoFast erreicht aktuell 4,0 von 5 Sternen aus 395 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (HongKong, East HongKong, CN) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden LagoFast?
Kundinnen und Kunden bewerten LagoFast im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 395 Bewertungen. 317 davon stammen aus den letzten 12 Monaten.
Wo hat LagoFast seinen Sitz?
LagoFast hat seinen Sitz in HongKong, East HongKong, CN. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu LagoFast gibt es?
Die bestbewerteten Anbieter in der Branche VPN-Dienst sind TotalAV (4,2 von 5), NordVPN (4,4 von 5), Surfshark (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von LagoFast beansprucht?
Nein. Das Profil von LagoFast ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann LagoFast hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet LagoFast auf Bewertungen?
LagoFast: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann LagoFast negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.