Bewertung
4,3
Gut · von 5 Sternen
Möbelgeschäftlampemesteren.com
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Möbelgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Monica
I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken lamp that can’t be repaired nor returned. Do not buy anything from this unprofessional company. You will waste your money.
Alex
Unless you want to waste your time, energy, and make constant follow-ups, stay away from Lampemesteren. My order, initially advertised with a 3–4 week delivery time, turned into a four-month ordeal. Delivery dates changed repeatedly, and I had to chase the company for basic updates. Payment was also mishandled: the amount was first reserved on my card, but I was later told — only after following up — that I had to pay by bank transfer. When the item finally arrived, it was incomplete and unusable, with essential parts missing, including the light reflector and lamp base. Instead of resolving this quickly, Lampemesteren gave further long waiting times for replacement parts, which were then delayed again. I eventually requested a return and full refund, but even that process was slow and poorly managed. No collection was arranged until I followed up, and I then had to ask again for confirmation that the return had been received and the refund was being processed. Overall, this was unacceptable. Lampemesteren failed on everything. I was left with no usable product, months of delays, and the burden of repeatedly chasing them for progress.
Irina
I’m very disappointed with this experience. I ordered and paid for a product, but it never arrived due to issues with the courier company. I contacted both the courier and the seller multiple times, but neither of them provided a clear solution or took responsibility for resolving the situation. What is even more frustrating is that I was told the order cannot be cancelled, so now I’m stuck waiting indefinitely without any real update on when (or if) the product will arrive. Customer support has not been helpful at all. Overall, this has been a very poor experience. I paid for a product and received nothing, with no proper support or resolution offered.
Anna
Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've been trying to return it. Every phone call yields the same response: collection will be arranged, someone will be in touch. No one ever is.
Ieva Lukste
I received my order with no problems, there was some back and forth with customer service regarding the return, I had to indicate issues I found with their return system, but OK customer service was responsive so a solution was found. The item was collected from my home on 8th July, I was hoping to receive refund within 2 weeks as per EU regulations. When I contacted them after the 2 weeks, I was told that the item had arrived at their warehouse on 15th July and that the refund should be processed in a few days. A week later I call back, again will be processed shortly. I reach out again, this time they are asking for my IBAN due to change in their system - there was never any initiative from their part to gather this information from me before. I am given a new promise - the refund is supposed to be processed in a few days. Despite multiple calls and emails since then, still no refund has been processed and it’s 15th of August now. No reply to my last 2 emails. Bitter taste in my mouth after dealing with this company
Typische Antwortzeit über einer Woche. Beantwortet 42 % der negativen Bewertungen.
Lampemesteren erreicht aktuell 4,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Rabanusstraße 14-16, 36037 Fulda, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Lampemesteren im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Lampemesteren hat seinen Sitz in Rabanusstraße 14-16, 36037 Fulda, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Möbelgeschäft sind poltronesofà (4,1 von 5), Next (4,2 von 5), Sklum (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Lampemesteren ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lampemesteren hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Lampemesteren: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Lampemesteren (Fulda) liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.