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LaserCube Erfahrungen

4,8von 5 · Hervorragend

302 Bewertungen

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Bewertung

4,8

Hervorragend · von 5 Sternen

Stimmen

302

41 in den letzten 12 Monaten

Anbieter von Laserausrüstung

82%

Anteil 5-Sterne-Bewertungen

Bewertungen (302)

41 in 12 Monaten

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Thiago Macedo

GB · 24. Juli 2026

Verifizierte Bewertung

As a professional VJ and projection…

As a professional VJ and projection mapping artist from Brazil, I rely on my LaserCubes for live performances at festivals, concerts, projection mapping installations, and large-scale events. Therefore, having reliable equipment is important, but having a company that truly honors its products is even more important. Recently, one of my LaserCube MK2 Ultra units was damaged during the setup for an outdoor electronic music event. An unexpected electrical incident occurred while connecting the equipment, and while the engineering team initially suspected damage to the DMX circuit based on what they found inside the unit, they didn't dismiss the warranty claim. Instead, they took the time to investigate everything with me. For several days, they carefully analyzed photos, technical evidence, and all the details I was able to gather from my team members who were present during the incident. They genuinely wanted to understand what had happened, rather than making assumptions. Their communication was always respectful, transparent, and extremely professional. Although this type of damage would normally be excluded from the warranty, they made an exception and repaired my LaserCube under warranty, asking me to pay only for the return shipping and in exchange for detailed information about what happened. This level of customer service is incredibly rare these days. Everyone I spoke to—from Scott, Rob, and Jarek to the rest of the support team—was fantastic. They answered all my questions promptly, explained the technical results clearly, kept me informed throughout the repair process, and even helped me with the shipping documentation to Brazil. This experience actually increased my confidence in the company. Instead of losing a customer, they gained an even more loyal one. I'm already planning to expand my equipment by buying more LaserCube units because I now know that, in addition to manufacturing excellent products, Wicked Lasers truly stands by them when something unexpected happens. I thank the entire Wicked Lasers team for their honesty, professionalism, technical expertise, and excellent customer support. I can confidently recommend both LaserCube and the company behind it. Five stars without hesitation.

24. Juli 2026

Darren Kidd

GB · 21. Juli 2026

Verifizierte Bewertung

Excellent products & service

Been looking for some scrim netting to create mid air 3D animations with my laser systems. Not knowing exactly what I was looking for I spent several days researching online & came across LaserCubes site which had what looked to be the ideal solution at a really competitive price. I purchased 2 nets which arrived with me in the UK within a week of placing the order. Communication & tracking updates were provided from start to finish. I'm very happy with the product & very keen to get my hands on their new 10W Lasercube Ultra. I will be back for sure!!

21. Juli 2026

Ronald Crisol

GB · 9. Juli 2026

Verifizierte Bewertung

Super duper fantastic

9. Juli 2026

Gorge

GB · 1. Juli 2026

Verifizierte Bewertung

Disappointing and review was removed

The review is asked to be deleted again, that's the 2nd time. My previous review was removed, which I found surprising because it described my genuine purchase and return experience. I am posting another version here because people deserve to know about experiences like mine. I can provide relevant order, delivery, return, and refund documentation if requests it. I bought the device as a hobbyist for home use. I wanted something with impressive lighting effects like those shown online, without needing to spend time troubleshooting technical issues or learning how to build and program a professional setup. The ordering experience itself was straightforward. What went wrong for me: * I paid around €1,000 for the product, then around €100 in customs fees because it was shipped from Asia, and around €50 to return it to the UK with additional paperwork because of Brexit. That was around €1,150 in total for the experience. * When refunded, I received less than €700 back. * I lost more than €400 from this experience. * At that price, I expected a reliable product that would let me enjoy attractive lighting effects at home immediately. * Turning it on often felt cumbersome and unreliable. I followed several tutorials, but the process still involved multiple actions: switching it, turning the key, using the security thing, and connecting through the app. The procedure never worked smoothly. I always had to repeat some of the steps. Maybe my unit was faulty, but in any case, forget the idea of turning it on with one button, one tap, one switch, or a voice command. You need to physically access the device and spend around five minutes with it. That is quite annoying when you have friends at home and want to show them the effects. * The device was also noisy. Even from around seven metres away, I could still hear the fan. This was especially annoying during the startup procedure, because I had to stand right next to the device for several minutes while trying to turn it . Even after it finally started and I moved back to my viewing position, I could still hear it. * The visual effects did not meet my expectations at all. The equalizer effects were much less expressive than I expected. The other features, including the games, felt more like things you try for a few seconds rather than something you would genuinely use. There were only a small number of effects, perhaps five, that I found enjoyable for a minute or two, but not much longer. * The laser show mode was the feature I liked most, but it was very limited. I could not find any additional content online. Among the shows already included, there were only one or two that I really liked, and even those sometimes did not feel properly synchronized with the music. I believe this product is better suited to advanced users who have the time and interest not only to deal with the startup process, but also to pre-program their own shows for particular songs and room layouts. Those users may get the best out of it. For my use case, and considering how the product is marketed, it did not meet my expectations at all. I simply wanted nice lights and visual art at home, and I was prepared to pay a high price for a polished experience. After testing the product and going through the full customer experience, from purchase to refund, I would not buy it again. For a similar budget, I would personally choose a different strategy using a good video projector. You may also prefer to start with an inexpensive Chinese laser device and see whether this type of lighting effect is really what you want before spending this much. With the more than €400 I lost in this experience, I could have bought several cheaper units, placed them in different areas of the house, and likely achieved a more useful overall visual effect for my needs. After that, upgrading to LaserCube could make more sense if you decide that this type of setup is genuinely worth investing in.

1. Juli 2026

LaserCube

Antwort des Unternehmens · 1. Juli 2026

Dear Customer, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. However, after carefully analyzing your description, we must firmly but politely point out: the source of your disappointment is not a defect or poor quality of the device, but a complete mismatch between your expectations and the intended use and specifications of this equipment. LaserCube is an advanced, professional laser system, not a plug-and-play consumer light toy or a simple home party lamp. Therefore, we would like to address a few key points you raised: 1. Device startup procedure You complain about the necessity to use a key, an interlock safety feature, and an app, expecting the ability to turn the equipment on with a single button or a voice command. We want to emphasize this clearly: the described startup procedure is not our invention designed to complicate the user's life. It is an absolute legal and formal requirement. This equipment emits high-power laser beams. According to strict international safety standards, lasers of this class must feature physical safety measures (a key and an interlock connector) to prevent accidental activation, for example, by children or unauthorized persons. Expecting a high-end laser to be activated by a voice command is not only unrealistic but directly contradicts fundamental safety principles. 2. noise High-performance lasers and advanced electronics generate heat, which requires active cooling. Because the device was designed with events, artistic shows, and professional installations in mind, the fan noise is completely negligible under such conditions (as it is drowned out by music at an appropriate volume level). Also, built in galvo scanners can make noises when working which is normal. 3. Visual effects and software The built-in shows and effects are merely a foundation. As you noted yourself at the end of your review—this equipment shows its full potential in the hands of advanced users who are willing and able to program their own personalized laser shows. Using it as a "quick light decoration" for a get-together with friends means failing to utilize even a fraction of its potential. 4. Financial matters (Customs, Brexit, and refunds) Any additional customs and tax fees stem directly from international trade regulations (shipping from Asia, post-Brexit regulations in the UK), and as a manufacturer, we have zero control over them. The refund amount you received is the result of deductions in accordance with our return policy, which every customer can (and should) review before purchasing equipment of this value. In conclusion: We completely agree with your final takeaway. LaserCube is aimed at creators, professionals, and ambitious hobbyists who understand the type of equipment they are dealing with. For individuals looking for simple, home visual effects activated with "one click," a standard video projector will definitely be a much better and safer choice. We wish you all the best and good luck in finding solutions that perfectly match your home needs.

Oove Interactive

GB · 27. Juni 2026

Verifizierte Bewertung

Exceptional hardware and top-tier support for professional integration!

We’ve been deploying the LaserCube MK2 Ultra (6W) for high-end retail installations, and the performance is absolutely outstanding. The brightness easily cuts through intense commercial lighting, and the build quality/cooling engineering is top-notch. Beyond the incredible hardware, Wicked Lasers' customer support and order process have been seamless. Jarek and the team provide fast, deeply technical, and reliable support every step of the way. Highly recommended for any professional audiovisual integrator! 5/5.

27. Juni 2026

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Ist LaserCube seriös?

LaserCube erreicht aktuell 4,8 von 5 Sternen aus 302 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden LaserCube?

Kundinnen und Kunden bewerten LaserCube im Schnitt mit 4,8 von 5 Sternen („Hervorragend“) auf Basis von 302 Bewertungen. 41 davon stammen aus den letzten 12 Monaten.

Welche Alternativen zu LaserCube gibt es?

Die bestbewerteten Anbieter in der Branche Anbieter von Laserausrüstung sind BOSS LASER (4,9 von 5), Shot Scope (4,2 von 5), Snapmaker (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

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