Bewertung
1,2
Schlecht · von 5 Sternen
Laden für Gesundheits- und Kosmetikproduktelulutox.co.uk
1,2von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
29 in den letzten 12 Monaten
Laden für Gesundheits- und Kosmetikprodukte
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Susan Dunn
I have been scammed. Payment from my account without permission. Want to cancel
Vix Noone
AVOID AT ALL COSTS SCAMMERS I did not sign up for a subscription and they have taken a further payment from my bank without authority. I have literally taken two days of saying I want this to be cancelled, and they come back with comments such as: "I hear you, and I'm truly sorry this has been so frustrating. I understand you didn't intend to sign up for a subscription. Just so I can make sure we do right by you - are you enjoying the tea itself, even if the recurring billing wasn't what you expected? Yours faithfully, Lulutox Support Team" Then further: "I'm sorry the link didn't work for you. Please be assured that op.lulutox.com is our official subscription portal and is safe to use - I can understand the concern it may have raised. Before we go any further, could you tell me a bit about why you'd like to cancel the subscription? It helps me make sure we're doing right by you. Yours faithfully, Lulutox Support Team" And more: "I completely understand you want this resolved without any further back-and-forth, and I appreciate your patience. Before we cancel, I'd like to offer one option: I can pause your subscription for 1, 2, or 3 months instead - there would be no charges or shipments during that time, and it would resume automatically afterwards. Would a pause work for you, and if so, for how long? Yours faithfully, Lulutox Support Team" I then replied: "Dear Sirs, I do not want to pause, I have made it abundantly clear that I want this unauthorised subscription to be cancelled. Stop stalling and cancel with immediate effect and confirm." And they came back with: "Completely understand. As one more option - I can apply a 15% discount to your next billing cycle so you can keep going at a lower price. Would you like me to apply that? Yours faithfully, Lulutox Support Team" I'm not sure how many times and in how many different ways I can tell them to cancel the subscription, as I can't do it through the website as my pc tells me that the site is not safe and blocks me. So again today, further rubbish from them: "I'm sorry for the frustration this has caused. I've escalated your case to our specialist team - they'll review it and get back to you with the next steps on your cancellation as soon as possible. Thank you for your patience. Yours faithfully, Lulutox Support Team Disgraceful, dishonest, avoid.
Kelly CHARLTON
I wish I had read reviews before a purchase as I have also been scammed by Lulutox! Thought I was making a one time purchase and they have taken another payment so have fraudulently taken money. Im livid!
Louise Hemmings
After purchasing 2 packs just to try, I have found out by my bank sending me a message saying a further £33 has been taken out by them. I did not sign up for more only a one off payment. Don’t buy directly like I did 😡
Sharon
I wish I could give this company a 0. I placed an order today for 3 x £9.99 packets of Lulutox detox plus 2 free, when I received my confirmation email the total showed £49.99 had been taken out of my account. I emailed them straight away to cancel the order then received an email to say there would be a delay in shipping. I then received an email saying it would be 24-48 hours until my email could be dealt with, I sent another 2 emails asking for a refund and tonight received an email, No Refund Can Be Issued As Order Has Been Shipped. I asked for a tracking number but no reply, this company offers you a disscount but dont issue one, they charge you full price and then lie about the order being shipped. Please if this has happened to anyone else can you put it, this company LULUTOX should not be allowed to get away with it..
Typische Antwortzeit unter 24 Stunden.
Lulutox erreicht aktuell 1,2 von 5 Sternen aus 29 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Lulutox im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 29 Bewertungen. 29 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Laden für Gesundheits- und Kosmetikprodukte sind Allbeauty (4,5 von 5), Farmae (2,1 von 5), Boots (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Lulutox ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lulutox hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Lulutox: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.