Bewertung
2,2
Mangelhaft · von 5 Sternen
Sonnenbrillengeschäftmarkandhouston.com
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
82 in den letzten 12 Monaten
Sonnenbrillengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
John Natoli
I purchased these sunglasses specifically because of the distinctive yellow/green colour shown in the photographs on the Mark & Houston website. Unfortunately, what arrived was completely different. The lenses are an overall pale green with no yellow colouring at all. This isn’t simply a matter of the colour being slightly less vibrant or looking different under different lighting – the colour itself is different. I was also disappointed with the overall quality of the sunglasses. I contacted customer service and sent photographs clearly showing the difference. After several emails, they acknowledged that the sunglasses I received do not have the yellow/green colouring shown in their website images. My frustration is mainly with how unnecessarily drawn out the process has been. I was initially offered 30% store credit without returning the sunglasses. I politely declined, explained that I didn’t want store credit and made it very clear that I was perfectly happy to return the sunglasses for a full refund. Instead of simply providing the return instructions at that point, I then received another lengthy email offering me 60% store credit. To be fair, they have said that I can return the sunglasses for a full refund, so they are not refusing a refund. However, I now have to contact them yet again simply to obtain the return address and instructions. For something as straightforward as receiving an item that doesn’t match the product photographs, I feel I’ve had to chase and explain myself far more than should have been necessary. Unfortunately, between the poor quality of the sunglasses, the significant colour discrepancy and the drawn-out return process, I wouldn’t purchase from them again. Giancarlo Natoli
RANDON/VALMA JEAN
poor quality, it was wrinkled, it said linen it was cheap cotton. Not the same top that was advertised ... i wont buy from this company again,very disappointed .
Vadim S
Very bad quality of the braslet. Size for kids hand
michelle minyon
Bought a silk blouse… it wasn’t worth $3! The worst quality I have ever experienced.
Mrs. Victoria Beale
The first order didn’t arrive after a month, the company refused a refund . A replacement order was then sent out, never received that one either . Thankfully I paid on American Express and they reversed the charge . I wish I had googled this company before I made a purchase because their website looks very good, but they are clearly a drop ship company with a PO Box headquarters. There is no number to call customer service. Buyer beware .
Typische Antwortzeit unter 24 Stunden.
Markandhouston erreicht aktuell 2,2 von 5 Sternen aus 82 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Markandhouston im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 82 Bewertungen. 82 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Sonnenbrillengeschäft sind Vision Express (4,7 von 5), Bershka (2,9 von 5), GlassesUSA (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Markandhouston ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Markandhouston hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Markandhouston: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.