Bewertung
3,7
Gut · von 5 Sternen
Allgemeinkrankenhausmedicalpark.com.tr
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
41 in den letzten 12 Monaten
Allgemeinkrankenhaus
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sanita Durmisevic
1 Stern – Enttäuschende Erfahrung trotz 960 EUR Behandlungskosten Ich kann dieses Krankenhaus leider nicht empfehlen. Am 16.07. brachte ich meine 8-jährige Tochter wegen Erbrechen, Durchfall und Fieber in die Notaufnahme. Es wurden Blutuntersuchungen durchgeführt und eine Infusion verabreicht. Anschließend wurde sie mit Medikamenten, darunter dem Antibiotikum Zimax, nach Hause entlassen. Für diese Behandlung musste ich 960 EUR bezahlen. Ohne vorherige Bezahlung wurde keine Behandlung durchgeführt. Zwei Tage später entwickelte meine Tochter einen Hautausschlag am ganzen Körper. Ich versuchte sofort, das Krankenhaus zu kontaktieren. Ich schrieb zwei E-Mails, erhielt jedoch keinerlei Antwort. Zusätzlich rief die Rezeption unseres Hotels zweimal für mich an und wartete etwa 20 Minuten in der Warteschleife. Eine medizinische Beratung oder Hilfe erhielt ich trotzdem nicht. Man sagte lediglich, ich solle mein Kind bringen, wenn ich das für notwendig halte. Da ich keine Unterstützung bekam, musste ich eine andere private Kinderärztin in Antalya aufsuchen und erneut bezahlen. Dort wurde endlich ein Streptokokken-Schnelltest durchgeführt, der positiv war. Meine Tochter erhielt eine neue Behandlung mit einem anderen Antibiotikum und den notwendigen Medikamenten. Ich bin nicht enttäuscht, weil Komplikationen auftreten können – das kann in der Medizin passieren. Ich bin enttäuscht, weil nach der Behandlung und nach einer Zahlung von 960 EUR keinerlei medizinische Betreuung oder Erreichbarkeit mehr vorhanden war, obwohl es um ein krankes Kind ging. Von einem privaten Krankenhaus erwarte ich nicht nur eine hohe Rechnung, sondern auch Verantwortung, Erreichbarkeit und Unterstützung, besonders wenn nach der verschriebenen Therapie Probleme auftreten. Für mich zählt Medizin nicht nur bis zur Bezahlung der Rechnung, sondern auch die Fürsorge für den Patienten. Leider hatte ich in diesem Fall den Eindruck, dass die Rechnung wichtiger war als das Wohl meines Kindes.
Maguy C
I had an absolutely appalling experience at this hospital, specifically with the management team. I was brought here under the impression that I would receive high-quality care, but it was a complete disaster. MRI Contradictions: I was scheduled for an MRI. I am highly claustrophobic and was told they had a modern 3-Tesla machine. First, the staff told me it was under repair. Then, they changed their story and admitted they don’t even have one. The management kept contradicting themselves and clearly didn't know what they were talking about. DEXA Scan Bait-and-Switch: I explicitly booked a DEXA scan. Upon arrival, they refused and tried to force a basic bone density scan on me instead. When I refused, they casually told me, "Oh, we don't actually do DEXA scans here." Stranded by Management: The hospital provided a car to bring me from my home to the facility. Because I refused to undergo completely different tests under these chaotic conditions, the manager completely abandoned me. She aggressively told me, "You have to find your own way home, that's all I can do," cut me off, and walked away. Leaving a patient stranded in Istanbul because they refused downgraded medical care is completely unethical and unprofessional. The doctors here might be fine, but the management is dismissive, deceitful, and completely unsuited to handle patients. Avoid this place if you value your time, your money, and your safety.
Rebecca
⭐☆☆☆☆ If I could give zero stars, I would. My experience with Dr. Semih Tiber Mentese was one of the most unprofessional experiences I have ever encountered. This review concerns Dr. Semih Tiber Mentese personally and should not be seen as a reflection of VM Medical Park Florya Hospital, whose staff—particularly Elina and Kawsar—were professional, caring, and supportive throughout. After months of communication and planning, my friend and I booked flights from the UK to Istanbul for surgery during our school holiday, having been reassured that everything was arranged and approved. Just three days before we were due to fly, we were informed by Dr. Mentese's assistant, Aslı Semra, that he would no longer be available because he had to attend compulsory training and that we would need to change our surgery date. This was after flights had been booked, travel arrangements had been finalised, and plans had been confirmed. As both of us work in schools in the UK, we had deliberately arranged our surgery during the school half-term holiday, as this is the only practical time for us to travel without disrupting our professional responsibilities. Changing the surgery date to 1st June was simply not possible. The school holiday was ending, and we were required to return to work. We were also unable to change or recover the cost of our flights, additional baggage allowances, and travel insurance, meaning we faced significant financial losses through no fault of our own. Despite the considerable inconvenience, stress, and expense caused by this last-minute cancellation, we received no direct apology from Dr. Semih Tiber Mentese himself. What made the situation even more disappointing was the lack of communication throughout the process. Dr. Mentese had personally encouraged me through social media messages to proceed with booking flights and preparing for surgery. Even after informing patients that he was moving hospitals and changing his practice arrangements, we were still led to believe our procedures would go ahead as planned. It was only three days before departure that we were told otherwise. The only solution offered was a discount on the surgery price. There was no offer to compensate for the financial losses we faced, no acknowledgement of the impact on our work commitments, and no genuine apology. I would like to make it absolutely clear that this review is not directed at VM Medical Park Florya Hospital. In fact, Elina and Kawsar, who worked at VM Medical Park Florya Hospital, were exceptional throughout the process. They were professional, compassionate, supportive, and genuinely cared about patients. When this situation unfolded, Elina even took the time to contact me personally and apologise, despite the matter no longer being her responsibility after Dr. Mentese had left the hospital. Both women demonstrated a level of professionalism, kindness, and patient care that was completely absent elsewhere in my experience, and they deserve recognition for that. Unfortunately, my disappointment extends beyond the cancellation itself. Following corrective surgery with another surgeon, I learned that a significant amount of work was required to address issues from the breast lift procedure Dr. Semih Tiber Mentese performed for me in February of the previous year. I was left with poor scarring around my nipples and lift incisions, which ultimately required revision surgery. Patients place enormous trust in their surgeon, particularly when travelling internationally for cosmetic procedures. Professional communication, reliability, accountability, and patient care should be the absolute minimum standard. Sadly, my experience fell far below those expectations. Based on my personal experience, I would not recommend Dr. Semih Tiber Mentese.
Kirsty
I have stayed here twice, the first time was great, no complaints, this time was totally different tho, when I came back from surgery, I was left without a call bell or water, I was banging on whatever I could reach and shouting out as much as I could, after what felt like hours, someone came in, said painkiller and anti sickness, I asked for a call bell and they walked out, I found the call bell eventually, I was so sick for the first 36 hours, continued to retch and was so scared as I couldn’t get my breath, all I wanted was someone to be there for me, care for me, give me water, show me where the call bell is, what I got was ignored, and rude women, when I did ring the call bell I was ignored and I don’t know how, but I managed to crawl out of bed, and made my way to the office, where I was met with a nurse that growled at me yes I know painkillers, later!!!! I have since met others who were treated just as bad and worse and we have complained, I emailed the hospital and never heard anything back, I have also written about my treatment on social media pages, I will continue to aswell as nobody deserves to be treated in this way, ever, if your not happy in your job, leave, totally unacceptable behaviour from them, there was one male nurse on my first night who was lovely to me, but I only saw him once or twice . The females were awful 😢 my hospital was in Antalya
Roman
Before I even set foot in Antalya, Meerim—who works as an international client support specialist—sent me a clear quote and explained the entire check‑up plan via Telegram, so I knew exactly what to expect and how much it would cost. During my one‑day visit, I was assigned a personal translator/assistant who stayed with me throughout and took care of every detail. I consulted several doctors, each of whom summarized the findings in plain language. After the appointment I received a PDF report fully translated into English and a CD containing all my MRI and CT images. The pre‑visit support from Meerim made the whole process stress‑free, and the in‑hospital care was professional and friendly. I’m extremely satisfied and will definitely use their services again.
Typische Antwortzeit unter 24 Stunden.
Medical Park Hospitals Group erreicht aktuell 3,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Flat Ofis Aqua Court 3rd Floor, Eyup, 34050 Istanbul, TR) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Medical Park Hospitals Group im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 41 davon stammen aus den letzten 12 Monaten.
Medical Park Hospitals Group hat seinen Sitz in Flat Ofis Aqua Court 3rd Floor, Eyup, 34050 Istanbul, TR. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Allgemeinkrankenhaus sind Memorial Hospitals Group (4,2 von 5), Vithas (1,6 von 5), Medicana Health Group (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Medical Park Hospitals Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Medical Park Hospitals Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Medical Park Hospitals Group: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.