Bewertung
3,5
Durchschnittlich · von 5 Sternen
MISSPAP Erfahrungen
3,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
397
7 in den letzten 12 Monaten
Einkaufen & Mode
68%
Anteil 5-Sterne-Bewertungen
Bewertungen (397)
7 in 12 MonatenIhre Stimme
Erfahrung zu MISSPAP schreiben
Pamela Skelton
Verifizierte Bewertung
Returns process is not straightforward.
Lovely clothes, however the returns process is not straightforward, the refunds have taken 15 days plus processing time in payment account. I have received 2 special occasion dresses and returned them. The second I bought the Seel, misspap worry free returns policy which wasn't particularly helpful and was extra cost. I am still waiting for a return received by them June 23rd at 0811 to be refunded now 15 days waiting!! I find this most irritating as Temu(china) are on the ball with this, efficiently and quick to refund.
0
Rachael
Verifizierte Bewertung
CONTACT VIA EMAIL, not messenger
MOST INPORTANTLY: For everyone awaiting a refund and trying to get in contact with customer service via text or messenger and not getting a response. It is not advertised but they DO have a customer service email address. After trying for multiple weeks to get a response via Messenger I emailed the customer service department after finally getting an email hidden in the T&C’s and received a reply within the hour. I encourage everyone to do the same and make it impossible for them to deny accountability customerservices@ misspap.com (I had to put a space there to get it in the review, but when emailing obviously don’t leave a space). Review: I ordered a dress which was faulty. It had barely been worn an hour and the zip broke and the embellishments fell off. I tried return online and saw for a faulty product you should contact customer services first. I did this, via messenger, but didn’t recurve any response. I was running out of time to return within the time frame so I had to send the return back anyway. I’ve still never received a response to my messenger request, allowing them to profit off my money which is wrong. I’ve now been told after emailing, they will charge me a 1.99 return fee as I didn’t wait for response from the messenger team, even though I would now be outwith my return period. ALSO this is the same company any and process as Debenhams. AVOID both companies as they want to keep your money as long as possible. I have contacted the consumer ombudsman and trading standards as a result, and I suggest you all do the same to get these companies to behave legitimately.
0
Victoria
Verifizierte Bewertung
Damaged item? Good luck speaking to someone!
Ordered a gift set which came with the box completely damaged. Since Tuesday (now Sunday) both my partner and I have been trying to contact them via their social media channels as this is the only way you can contact them. Like others we get an automated message saying they’re busy and someone will be in touch. Taking into account that this was supposed to be a Christmas gift we are now out of pocket and need to find a replacement. Absolutely disgusting service. It’s the first and last time we will be using their company.
0
Shannon
Verifizierte Bewertung
Avoid buying from Miss Pap
I’m genuinely so disappointed with my experience with Miss Pap. I received my order on 17/11 and the item looked nothing like it did on the model the length and quality were completely off. When I went to return it straight away, the returns page glitched and immediately showed “store credit” as the refund method without giving me any option to choose how I wanted my money refunded this clearly what they do to take your money from you!! I didn’t even complete the return because the page clearly wasn’t working properly and emailed / facebook messaged straight away to let them know. Since then all I keep getting is the exact same automated message over and over again. No real person has replied to me at all! As soon as I asked for the issue to be escalated, I’ve had no response whatsoever. I don’t have this type of money to waste, especially when this situation is due to a fault on their system!! I never selected store credit, and it’s incredibly frustrating being ignored when all I’m trying to do is get the refund I am entitled to. Judging by other reviews, I’m clearly not the only one dealing with this, which makes the whole experience very worrying how a company can do that. AVOID!
0
Mrs E E
Verifizierte Bewertung
Absolutely disgusted with this company…
Absolutely disgusted with this company . I ordered several outfits which I need to return. I went on the portal and created a QR code for Asda which doesn’t work. I have emailed wattsapp messaged with no reply . This has been going on for days . What am I supposed to do with the order. Why don’t you have a helpline
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 89 % der negativen Bewertungen.
Alternativen zu MISSPAP
Einkaufen & Mode-Ranking →Häufige Fragen zu MISSPAP
Ist MISSPAP seriös?
MISSPAP erreicht aktuell 3,5 von 5 Sternen aus 397 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (PO Box 553, BB11 9GD Burnley, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden MISSPAP?
Kundinnen und Kunden bewerten MISSPAP im Schnitt mit 3,5 von 5 Sternen („Durchschnittlich“) auf Basis von 397 Bewertungen. 7 davon stammen aus den letzten 12 Monaten.
Wo hat MISSPAP seinen Sitz?
MISSPAP hat seinen Sitz in PO Box 553, BB11 9GD Burnley, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu MISSPAP gibt es?
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Modaitalia (1,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von MISSPAP beansprucht?
Nein. Das Profil von MISSPAP ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann MISSPAP hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet MISSPAP auf Bewertungen?
MISSPAP: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann MISSPAP negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.