MonkeyHands Erfahrungen

4,1von 5 · Gut

100 Bewertungen

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Bewertung

4,1

Gut · von 5 Sternen

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100

100 in den letzten 12 Monaten

Sportgeschäft

66%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

100 in 12 Monaten

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Shy Rose 🌹

IT · 29. August 2026

Verifizierte Bewertung

This product

This product, I got the green bottle, stickiness level 3, for doing aerial pole arts. It is amazing! I am able to stay on the pole the entire set, it doesnt just slick off, and I dont have to worry about losing grip and getting hurt. After use and getting off stage, by the time I go back up, I just re apply a tiny amount and im good to go all over again. It doesnt take much. 10 out of 10, highly recommend!

29. August 2026

Kaie Brockman

IT · 27. August 2026

Verifizierte Bewertung

NEVER ORDERING HERE AGAIN

1: worst customer service ive ever experienced. Never in my life has a CSR called me rude, especially when I wasnt being rude. 2. Media literacy is a real thing. If your CSR had it, she would have understood EMPHASIS in text over rudeness. I have been trying to order directly from companies rather than jackasses like Jeff Freaking Bezos via Amazon. I began my email with the fact that I understand MH cannot control the delivery company and that all I desired was a refund instead because my order stated it was out for delivery for a week. Not DELAYED, out for delivery. When it didnt arrive after four days, I contacted MH and that is when I was called rude. I also do not appreciate the solution that was reached. I initially requested a refund and I was asked to give them a day. They didnt ask for time to investigate, A DAY. And like any normal person I waited a day befoee politely emailing ONE SENTENCE asking for an update. I wont be ordering directly from MH again, this is my FIRST experience with MH and using MH. What an incredible disappointment. Companies need to start remembering that you would not exist without your customers. Even if they are being rude, even if they are being accommodating, or qhthwr they are just shopping and moving . YOU WOULD NOT EXIST WITHOUT YOUR PATRONS.

27. August 2026

MonkeyHands

Antwort des Unternehmens · 27. August 2026

We are genuinely sorry that this experience left you disappointed. That was never our intention. To clarify the timeline, after receiving your message on Sunday, we replied on Sunday thinking it would be best as we wouldn't want you to feel frustrated or that we would not do anything. We asked for one business day to contact the carrier. Since the carrier did not operate on Sunday, we received their response on Tuesday morning and updated you then. They specifically confirmed that the shipment was delayed, even though the tracking had previously shown it as out for delivery. We also did not intend to call you rude or personally label you in any way. Our response addressed the tone of the conversation and explained that our customer service representatives are also humans doing their best to resolve these situations. We understand that our wording made you feel judged, and we apologized for that misunderstanding. Throughout the process, we responded within the applicable business-hour timeframe, communicated, and worked to find a solution. Unfortunately, carriers have their own schedules and delays, and as much as we would like to guarantee an exact delivery date, this is outside our direct control. We greatly value every customer and never intended to suggest otherwise. We are truly sorry that our communication and efforts did not meet your expectations.

customer

IT · 26. August 2026

Verifizierte Bewertung

Hasn’t shipped after 30 days

Product: 5/5 Customer service: 1/5 I have tried multiple kinds of monkey hands and I love them all. Previously I have ordered them from Amazon but recently they didn’t have it available for purchase through the platform. I ordered directly from the monkey hands website and after 30 days my product still has not shipped. After a few weeks, I followed up asking when it would be shipped and was told it would be shipped shortly. A week later and it still hasn’t. The product is now available on Amazon, however, it’s past the 30 days return window and returns are not free so I would not be able to return my order if I ever receive it. 8/27: Update in response to their response: my goal here was to share my honest experience for other to consider. The info shared in your response was not shared with me privately. All I know is I reached out after 3 weeks and as soon as I reached out my order went from “preparing” to “shipped” I was told the order was returned, although I never received a shipping notification, tracking info or told why there was an incorrect address that caused the return. It’s very disappointing that you rather argue than reach out to me privately with an honest update. Mistakes happen but it’s frustrating as a customer to be kept in the dark, especially when you consider the product to be essential to your training. I finally ordered the same product from your Amazon storefront and it’s set to be delivered tomorrow. My hope is that this order will eventually arrive but in the meantime, I won’t be without any longer. You may update your response for a third time but I will not continue to go back and forth on this platform. This is the experience that I had.

26. August 2026

MonkeyHands

Antwort des Unternehmens · 26. August 2026

Brittany, we sincerely apologize, your May order was delivered successfully and should not have been connected to this situation. Regarding the July order, we explained in our last email last tuesday that the original shipment appeared to be returning to us. Although we did not receive a response regarding that update, we proceeded with a replacement and sent it using expedited shipping to resolve the issue as quickly as possible. Your previous orders arrived without problems, and this delay is not the experience we normally provide, as you may know. Unfortunately, we cannot control the carrier’s internal scans, handling processes, or delays, but we remain responsible for assisting you and finding a solution. We sincerely apologize for the confusion and inconvenience.

Michele L

IT · 21. August 2026

Verifizierte Bewertung

I 💙💙💙 Monkey Hands is literally the…

I 💙💙💙 Monkey Hands is literally the glue that holds me to the Pole

21. August 2026

Maddi Enecoiz

IT · 21. August 2026

Verifizierte Bewertung

I had a problem with my delivery…

I had a problem with my delivery because I didn't enter correctly my adress and my order was returned. However, they sent it again with no additional costs after correcting my adress. On the other hand, I really struggle with my sweaty hands during gym/aerial silks sessions and monkey hands really help me with my grip.

21. August 2026

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Sportgeschäft

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Typische Antwortzeit unter 7 Tagen. Beantwortet 71 % der negativen Bewertungen.

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Ist MonkeyHands seriös?

MonkeyHands erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (via antonio locatelli 34, 00043 Ciampino, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden MonkeyHands?

Kundinnen und Kunden bewerten MonkeyHands im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.

Wo hat MonkeyHands seinen Sitz?

MonkeyHands hat seinen Sitz in via antonio locatelli 34, 00043 Ciampino, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu MonkeyHands gibt es?

Die bestbewerteten Anbieter in der Branche Sportgeschäft sind Deporvillage (4,2 von 5), American Golf (4,3 von 5), Nencini Sport Spa (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von MonkeyHands beansprucht?

Nein. Das Profil von MonkeyHands ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann MonkeyHands hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet MonkeyHands auf Bewertungen?

MonkeyHands: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann MonkeyHands negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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