Bewertung
1,3
Schlecht · von 5 Sternen
Bekleidungsgeschäftneimanmarcus.com
Neiman Marcus Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
80 in den letzten 12 Monaten
Bekleidungsgeschäft
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
80 in 12 MonatenIhre Stimme
Erfahrung zu Neiman Marcus schreiben
Bettina Seibel-Koob
Verifizierte Bewertung
Eigentlich müsste ich 0 Sterne…
Eigentlich müsste ich 0 Sterne vergeben! Betrug Betrug Betrug. Geld weg! Keine Nachverfolgung oder Email oder Telefonnummer!!! Finger weg!!!:((
0
Justimiano Pires
Verifizierte Bewertung
⭐ 1-Star Review
⭐ 1-Star Review — Extremely Disappointing Experience I am extremely disappointed with Neiman Marcus and the way they handled my recent order. I purchased a Baccarat Rouge 540 perfume costing over $900 as a special birthday gift for my father. His birthday was part of a trip we had planned, so I specifically paid extra for expedited delivery because I needed the package to arrive before we left. Despite paying extra for that service, Neiman Marcus delivered the package ONE DAY AFTER WE HAD ALREADY LEFT FOR OUR TRIP. Obviously, nobody was home to receive it. When we returned four days later, the package was nowhere to be found. I immediately contacted Neiman Marcus to report the missing package and requested that they investigate and process a refund. What makes this experience even more frustrating is that Neiman Marcus is refusing to refund my money. I did not ask them to send me another perfume. I had already been forced to purchase a completely different gift for my father because their failure to deliver the original gift on time ruined the purpose of the purchase. So now I am out over $900, I had to purchase another birthday gift, and Neiman Marcus is essentially telling me that this is my problem. This is not the level of customer service I would expect from a luxury retailer. If a customer pays extra for expedited delivery and the company fails to deliver the package before the customer leaves, and then the package cannot be located afterward, the customer should not be left responsible for a $900+ loss. Neiman Marcus needs to seriously reconsider how it handles situations like this. Spending nearly $1,000 on a luxury product should come with a reasonable level of customer service, accountability, and protection—not excuses. I have been extremely disappointed by this experience, and based on how this situation has been handled, I would think twice before spending this kind of money with Neiman Marcus again. 1 star because 0 stars isn’t an option.
0
DCE
Verifizierte Bewertung
Still Waiting for Refund!!!!
I purchased two pairs of jeans on the same order. I didn't like how they fit, so returned them both - Brand new, tags still, perfect condition. NM shows they received both items but they only processed a refund for half the order. I have called multiple times to get this cleared up. They acknowledge that I am owed the money and say they have escalated it to the Finance team. What a joke. This bankrupt company (wish I had know that before purchased anything) is ripping off customers. BEWARE!
0
ROCHELLE THOMAS LAU
Verifizierte Bewertung
Neiman Marcus carelessness
I ordered a very expensive pair of Alica & Olivia Jeans from Neimanmarcus.com they did not put my FULL ADDRESS on the package so while it was delivered to the property in Miami it was not delivered to my account number and the package was sent to JAMAICA after a month of fighting with Jamiaca Customs I wrote to Neiman Marcus informing them of what had transpired because they did not put my account number on the package I even sent a picture of the box providing evidence that it was not shown on the address......THEY REFUSED TO REFUND ME the cost of the item which was over $500.00 so I have a package in Jamaica that I will never be able to recover and the company that caused the problem refuses to provide good customer service and take responsibility for a problem their error caused.
0
Nurieh Mozaffari
Verifizierte Bewertung
I ordered $643 Gianvito Rossi shoes …
I ordered $643 Gianvito Rossi shoes on July 18, 2026. FedEx delivered them to the wrong building on July 26. The delivery photo proves it is not my building.After calling customer service 7 times and being promised updates, they finally told me today (August 11) that they will not refund my money and that I must contact the police. FedEx explicitly states the sender must handle misdelivery claims.As a cancer patient, the stress of fighting for my money because of their delivery mistake is awful. Other luxury stores like Saks and Nordstrom never treat customers this way. Stay away!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Neiman Marcus
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Ist Neiman Marcus seriös?
Neiman Marcus erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Neiman Marcus?
Kundinnen und Kunden bewerten Neiman Marcus im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 80 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Neiman Marcus gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Neiman Marcus beansprucht?
Nein. Das Profil von Neiman Marcus ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Neiman Marcus hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Neiman Marcus auf Bewertungen?
Neiman Marcus: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Neiman Marcus negative Bewertungen löschen lassen?
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.