Bewertung
1,5
Mangelhaft · von 5 Sternen
Geld & Versicherungnewmotion.com
NewMotion Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
100
0 in den letzten 12 Monaten
Geld & Versicherung
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
0 in 12 MonatenIhre Stimme
Erfahrung zu NewMotion schreiben
Customer
Verifizierte Bewertung
Shell/ New Motion sinks to new depths
I would rate as zero stars. I’m 3 years down the road with my hybrid (thank god I’m not fully stuck as I would be with a full EV). The original installation was hell on earth with nearly six months overdue from the date agreed when buying the car and associated service. Today the charger has stopped working - so I went on ‘the App’! OMG what a pile of crap that is - I couldn’t get past a ‘new feature’ to do an ID verification as part of simply updating an expired credit card (the car license option just stalls on the second photo and locks up the app - tried 4-5 times to give it a run but nothing). Once I overcame that by using a passport, I tried using the feature to restart the smart charge - and it just said failed (no reason / code). I tried the support number (that auto dials) - but that got an ‘out of service’ tone. I can call another number but that is 9-5pm and not weekends (I wish showstopper issues observed those hours). You could not make it up - the company is a bad joke and should not be allowed to continue trading.
0
Paul
Verifizierte Bewertung
Customer service is diabolical!!
Customer service is diabolical!!! 3 Years in. The new motion shell charger was installed in 2021, the guy couldn't get the box to connect via wi-fi so I installed an ethernet link direct to router. He still couldn't get the app working so left him to it. An hour later he had the system online. The charge point comes with a card (posted separately) which didn't arrive in time for the install. The unit was left as a dumb charge point meaning it would charge when ever any car was plugged in (not very secure) however it was up a driveway so no real problem. My app lost connection within a day, despite many many phone calls and requests for a charging activation card it never arrived, after many months I basically given up. I've never been able to connect to the unit. I've never been called back after logging a call to technical. Over the years, on numerous occasions I've gone to the car in the morning, only to find the charger light is red and the car didn't charge. Luckily it was a hybrid so managed without charging. Having now purchased a full electric and the charge is critical, 3 out of 5 times on average, the charge failed. I again contacted customer service who logged my call and said someone would call back - again never happened. This company is absolutely useless and I am now in the process of ordering a different charger from a different supplier, it cannot come soon enough. Good riddance newmotion!!!!!!1
0
Dean Gueltzau
Verifizierte Bewertung
In July my power wheelchair stops…
In July my power wheelchair stops working and I'm left scrambling to find a Manuel wheelchair through hospice because I was told that it would be November 18 th before I can get it fixed I patiently wait for this day and when it comes the repair man left claims bed bugs infected I'm steaming over this because I had to turn in Manuel wheelchair because I stayed it would get repair as per what I was told I'm angry and threatened legal suits and got threatened by vice president of law firms around the 25th I fell and broke both of my legs no joke I'm now in hospital in Pueblo being taken care of over the injury and getting threatened aging over this and I have not talked to anyone from nu motion over the injury but thinking that I should because if they would have fixed my power wheelchair I would not have been hurt in first place
0
Mr Hall
Verifizierte Bewertung
Had to change mine after 2 years as…
Had to change mine after 2 years as locking actuator failed and absolutely no communication from Shell Recharge or NewMotion about repairing. Just fitted a new Ohme ePod and the difference in customer support is night and day. Do not fit the NewMotion chargers.
0
Cathy
Verifizierte Bewertung
Slaat graag kinderen van 14 jaar
Slaat graag kinderen van 14 jaar. Met 8 a 10 man boven de 40 2 kinderen proberen aan te rijden. Slaan erop gaan zitten. Vreselijke man. Blijf hier ver vandaan mensen. Zoals je ziet ook een oplichter gezien alle negatieve reviews
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche.
Alternativen zu NewMotion
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Ist NewMotion seriös?
NewMotion erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Southampton Street 5, WC2E 7HA London, ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden NewMotion?
Kundinnen und Kunden bewerten NewMotion im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen.
Wo hat NewMotion seinen Sitz?
NewMotion hat seinen Sitz in Southampton Street 5, WC2E 7HA London, ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu NewMotion gibt es?
Die bestbewerteten Anbieter in der Branche Geld & Versicherung sind UniSalute Spa (4,6 von 5), Cash 4 You (5,0 von 5), LÉON [ex léon de Bruxelles] (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von NewMotion beansprucht?
Nein. Das Profil von NewMotion ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann NewMotion hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet NewMotion auf Bewertungen?
NewMotion: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann NewMotion negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.