Bewertung
2,9
Durchschnittlich · von 5 Sternen
Beauty & Wohlbefindenno.lookfantastic.com
Lookfantastic Erfahrungen
2,9von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
871
81 in den letzten 12 Monaten
Beauty & Wohlbefinden
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (871)
81 in 12 MonatenIhre Stimme
Erfahrung zu Lookfantastic schreiben
Cath
Verifizierte Bewertung
They have a great range of products but…
They have a great range of products but are totally let down by their delivery partners. This time they used Relay who couldn't deliver to a post office as no-one was home, tried to redeliver to same post office on a Sunday and then decided that no-one could take the package at the third attempt. Queries and complaints are dealt with generic replies. Have given up on them and will use John Lewis instead.
0
mia ellexy wilkinson
Verifizierte Bewertung
If I could give 0 I would they stole my…
If I could give 0 I would they stole my gift card money and refuse to give me it back say they will get back to me and never do. I’ve had to speak to 100s of agents over the months and no help they is no company number .
0
Becca
Verifizierte Bewertung
I had an allergic reaction after using…
I had an allergic reaction after using a hypoallergenic sunscreen contacted them via chat to return the product and flag this as customers who looks particularly for hypoallergenic products may have similar issues. I had to go to my GP and pay prescriptions to resolve the reaction. After 2 weeks I get an email from quality assurance that they apologise and give me a credit for the product amount on my account to use in 6 months. I was confused about thi as I ordered as guest and don’t hold an account plus my allergic reaction had made me very cautious now am not keen to purchase any beauty products other than the products I was told to use from the pharmacy. Whilst I appreciate the gesture I wanted to request a refund to my initial payment method. The email I received was from a non response email address so I had to revert back to the chat function. I explained the situation again and asked for a refund and the lady said sorry it’s on your account and closed the chat. Horrible service. Won’t buy anything again nor recommend
0
Karen
Verifizierte Bewertung
I have remained a loyal customer for a…
I have remained a loyal customer for a few years now, however my recent order of a very high value for 10 items was ordered on 10th August and was due for next day delivery under my Premier delivery membership but this did not happen and despite using online chat has not sadly been resolved as the delivery company kept advising on their tracker app that delivery had been attempted when I was at home on both occasions and had waited in all day past the delivery slot stated, no card had been left or photo evidence and as at 21st August still no order received. I have had no option but to request a full refund on items that didn't even get delivered. Disappointed with the lack of interest by both look fantastic and the delivery company both whose responses to my ongoing emails went 'on repeat' but never got my items to me and do not call you on the telephone as apparently that service for customers doesn't exist. I have spent £££s over past years but now considering other online beauty retailers who actually have a customer contact team who you can speak to when you have such issues. I now have been left with no items for my pending trip and no time to order elsewhere as its taken all this time and still no resolution. Very disappointing service 😒
0
Jacquline S
Verifizierte Bewertung
recently not renewed my premier…
recently not renewed my premier delivery service and it appears to have gone terribly wrong! ordered an item and paid for express, product didnt turn up, EVRI doing their normal its at the depot for five days! You cant speak to anyone, the colleagues replying ro email messages are clearly not reading the issues and not being resolved! Nightmare to contact if anything goes wrong! I am a loyal LF customer of years and about to switch to Sephora i think!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu Lookfantastic
Beauty & Wohlbefinden-Ranking →Häufige Fragen zu Lookfantastic
Ist Lookfantastic seriös?
Lookfantastic erreicht aktuell 2,9 von 5 Sternen aus 871 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA Cheshire, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Lookfantastic?
Kundinnen und Kunden bewerten Lookfantastic im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 871 Bewertungen. 81 davon stammen aus den letzten 12 Monaten.
Wo hat Lookfantastic seinen Sitz?
Lookfantastic hat seinen Sitz in Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA Cheshire, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Lookfantastic gibt es?
Die bestbewerteten Anbieter in der Branche Beauty & Wohlbefinden sind IL MAKIAGE New York (4,2 von 5), Superdry FR (4,2 von 5), Savage X Fenty (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Lookfantastic beansprucht?
Nein. Das Profil von Lookfantastic ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lookfantastic hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Lookfantastic auf Bewertungen?
Lookfantastic: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Lookfantastic negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.