Bewertung
4,3
Gut · von 5 Sternen
Damenmodengeschäftnoughtsandkisses.co.uk
Noughts and Kisses Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
28 in den letzten 12 Monaten
Damenmodengeschäft
74%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
28 in 12 MonatenIhre Stimme
Erfahrung zu Noughts and Kisses schreiben
Nakita Connolly
Verifizierte Bewertung
Great customer service!
Great customer service!
0
Faye
Verifizierte Bewertung
The best team & customer service.
I just wanted to come on here and write a review to praise the team. They have the best customer service, returns are processed very quickly without messing around… and I’ve also just made a purchase yesterday that’s already out for delivery today with free delivery! Amazing work & will always be coming back for the most beautiful clothes:) x
0
customer
Verifizierte Bewertung
Great customer service
Great customer service, responded very fast and polite!
0
Zora
Verifizierte Bewertung
Do not trust this company.
I placed a smaller $271 order with Noughts & Kisses because I wanted to determine whether they were a retailer I could trust before making more significant purchases. That decision still proved to be a costly mistake. The company admitted that the required customs documentation was not included with my shipment. From that point forward, rather than taking responsibility for correcting its own error, it repeatedly attempted to gaslight me everything would be fine, when it wasn't they proceeded to delay and shift that responsibility onto me. DHL repeatedly advised that the required customs documentation had to be provided by the shipper. I relayed this information to Noughts & Kisses multiple times, provided updates and screenshots directly from DHL, supplied links to the relevant customs portal, and explained exactly what action was required. Despite having this information, the company failed to act in a timely manner. In the end, after excessive time consuming back and forth with them I was instructed to upload extensive personal documentation and government issued identification online (including passport) in an attempt to resolve a problem created by their own shipping process. Meanwhile, they collected my money and allow the shipment remain on hold while I wait additional weeks for the shipment to eventually be returned because the shipper failed to provide the documentation DHL had been requesting. What concerns me most is not that a mistake occurred, mistakes happen. It is their reassurance there would be no issue even when it was clearly outlined on the DHL tracking followed by a complete lack of accountability afterward. Every opportunity to resolve the issue was met with delay, deflection, or an attempt to place the burden on the customer instead of correcting an admitted shipping error. I have made thousands of online purchases over many years, including purchases worth significantly more than this order, and I have never encountered a company that handled a straightforward shipping issue they caused so poorly. Based on my experience, I would strongly caution anyone against purchasing from this retailer. In my view, that is not how a company acting in good faith treats its customers.
0
Cooney
Verifizierte Bewertung
I purchased a dress for my daughter…
I purchased a dress for my daughter which didn’t suit so returned it. Had trouble creating the return so emailed noughts and kisses who responded almost immediately and let me drop it off to their HQ and did the rest for me. Customer service was great (as always) and all sorted quickly
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 50 % der negativen Bewertungen.
GB
Alternativen zu Noughts and Kisses
Damenmodengeschäft-Ranking →Häufige Fragen zu Noughts and Kisses
Ist Noughts and Kisses seriös?
Noughts and Kisses erreicht aktuell 4,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Noughts and Kisses?
Kundinnen und Kunden bewerten Noughts and Kisses im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 28 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Noughts and Kisses gibt es?
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Noughts and Kisses beansprucht?
Nein. Das Profil von Noughts and Kisses ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Noughts and Kisses hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Noughts and Kisses auf Bewertungen?
Noughts and Kisses: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Noughts and Kisses negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.