Bewertung
1,4
Schlecht · von 5 Sternen
1,4von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
46 in den letzten 12 Monaten
Bank
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Fabio
Horrível, nem o site presta,imagina o banco. Esse banco para ser considerado ruim teria que melhorar muito, não é ruim, é horrível, pessimo. Site cheio de bugs, atendimento ruim onde os funcionários nem sabem o que estão fazendo na agência.
Hugo Vargas
Péssimo banco, o atendimento é uma porcaria. As pessoas que lá trabalham são elitistas e muito mal-educadas, nem se dão ao trabalho de abrir a boca para dar uma resposta. Não são nada prestáveis. Embora o banco, em geral, seja assim em todas as suas áreas. NUNCA O RECOMENDARIA. É por pura necessidade que tenho a minha conta lá. Mas, de todos os piores bancos que já conheci, este é o NOVO BANCO.
romi maharjan
Worst customer service and lazy staffs I was there for new account opening but before that I visited a month ago just to know the required documents for new account opening in novo bank. As per their requirements I have all the documents with me. That day there were other customers too (5-6 customers before me) i waited for 2 hours with my toddler taking leave from my job (unpaid leave) just for account opening. Luckily the same staff was assisting me whom I asked about the required documents a month ago. Right after sitting he said can you come another day for account opening?? And I said no I waited for 2 hours for my turn and I have all the documents as you said before. Then he started asking for more other documents which he didn’t mentioned before because he don’t want to work and said no it is not possible to do today without that document. My whole day is wasted. They don’t value customer time. They are just lazy to do their job. Will never ever recommend anyone to go there.
Samson Li
I am an investor from UK. I have maintained a fully compliant account with Novo Banco for years to remotely manage my business in Portugal. During past years I fully follow both UK/PT taxation requirement and managed by my certified tax represenative. Despite fully cooperating with all customer due diligence requests and having them confirmed as satisfactory, Novo Banco suddenly closed my account without any prior notice, citing a "change in strategy." To make matters worse, they immediately revoked my online banking access. I am now left completely in the dark—unable to view my account balance, access transaction histories, verify incoming rental payments, or transfer my funds. While banks can change commercial strategies, terminating an account without warning and blocking access to basic account statements and funds is completely unacceptable and unprofessional. I have submitted a formal complaint and demand immediate resolution and transparency.
Filipe
Unilaterally cancelled BP PowerPlus credit card and all its associated benefits after absorbing Unibanco. Update (08/27/2026): Unilaterraly discontinued direct debit payments on DECO credit card, provided no assistance, customer must manually change all direct debit authorizations with all creditors or risk paying fees (!).
Typische Antwortzeit unter 24 Stunden.
NOVO BANCO erreicht aktuell 1,4 von 5 Sternen aus 146 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: PT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten NOVO BANCO im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 146 Bewertungen. 46 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von NOVO BANCO ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann NOVO BANCO hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
NOVO BANCO: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.