Bewertung
1,2
Schlecht · von 5 Sternen
Damenmodengeschäftnovodiva.com
Novodiva Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
100
36 in den letzten 12 Monaten
Damenmodengeschäft
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
36 in 12 MonatenIhre Stimme
Erfahrung zu Novodiva schreiben
Anna Leanca
Verifizierte Bewertung
Scam!!!
So, here is what happened. I placed my order on August 5th. On August 21st, I found out that they had not even shipped my order yet, so I asked them to cancel it. Since the website states a delivery time of 10–15 business days after shipping, I knew that even if they shipped it immediately, I would not receive it in time for the event I needed the dresses for. In response to my cancellation request, they told me that they would ship the order within 48 hours. Honestly, this is ridiculous. I asked them to CANCEL my order, and they responded by saying that they were going to do the exact opposite and ship it. On August 22nd, I contacted them again and clearly stated that I no longer needed the order and that I demanded that they cancel it and refund my money. Then, on August 24th, I received a notification saying that my order had been shipped. How is this even possible? After I tried to cancel the order TWICE, they completely ignored my requests and shipped it anyway. Today is August 31st — 18 business days after I placed the order — and I still have not received my package. Is there any way we can come together and take legal action against this seller? They charge people around €50 per dress, provide terrible-quality products, ignore cancellation requests, and apparently get away with it every single day.
0
Agne Kontrimaite
Verifizierte Bewertung
0 stars if I could
0 stars if I could. Dresses doesnt look alike, send them back and I never got refund!!!
0
Maria Koleva
Verifizierte Bewertung
⭐☆☆☆☆
⭐☆☆☆☆ Very disappointing experience with Novodiva. I ordered dresses from Novodiva for around $250. Unfortunately, the dresses I received were not as expected. The sizes did not match the measurements provided on the website, and the fit was completely different from what was advertised. The quality was also very disappointing. The fabric feels very cheap and does not look like the photos on the website. The dresses appeared much higher quality online than they actually are in reality. Because of the poor fit and quality, I decided to return the items following the return procedure. I shipped the package back to China with tracking number CP113804945BG. The package arrived in China but is now stuck in customs because of missing invoice/customs information. I contacted Novodiva and asked them to assist with the customs process so the package can reach them and my refund can be completed. However, I feel that they are not taking any real action to help resolve the situation. It seems like they are not making the necessary effort to receive the return package and process my refund. I spent around $250 and expected much better product quality and customer service. This has been a very frustrating experience, and I would not recommend Novodiva due to the poor quality, inaccurate sizing, and difficulties with returns and refunds.
0
Anudi wijerathne
Verifizierte Bewertung
I’d give zero stars if I could
I’d give zero stars if I could. Ordered the dress on the 26th of June and paid for expedited shipping (5-10 working days) only to go on the website and find out they apparently count the shipping time from the day they ship it. Which necessarily means they could send it next year and count the shipping time from them. I emailed them when the dress didn’t arrive after the 9th of July cause I had ordered it for my graduation. They replied immediately and told me they would ship it as soon as possible. I emailed rhem again on the 13th asking if I could cancel the order, but received no reply. I have sent multiple emails since then, which are still awaiting reply. Honestly it’s on me for trusting them
0
Patricia Mella
Verifizierte Bewertung
I am speechless about how bad is this…
I am speechless about how bad is this business and how awful they treat their customers. I made a purchase on Jun 17 for a dress I would use to be a bridesmaid with the promise to be delivered between 6-10 business days. So the 10 business days passed and they did not even shipped the item. I started send emails and when they bothered to respond they did 3 times with the copy and paste response that they would work on the shipping and they never did. They stopped answering and then I post a comment on their Instagram, guess what? They blocked me! DO NOT BUY IT! It’s a scheme
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 39 % der negativen Bewertungen.
CN
Alternativen zu Novodiva
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Ist Novodiva seriös?
Novodiva erreicht aktuell 1,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: CN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Novodiva?
Kundinnen und Kunden bewerten Novodiva im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 36 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Novodiva gibt es?
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Novodiva beansprucht?
Nein. Das Profil von Novodiva ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Novodiva hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Novodiva auf Bewertungen?
Novodiva: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Novodiva negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.