Bewertung
3,9
Gut · von 5 Sternen
Elektrogeräteherstellernurasound.com
Nura Erfahrungen
3,9von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
614
4 in den letzten 12 Monaten
Elektrogerätehersteller
17%
Anteil 5-Sterne-Bewertungen
Bewertungen (614)
4 in 12 MonatenIhre Stimme
Erfahrung zu Nura schreiben
Almudena
Verifizierte Bewertung
No tiene nada que ver con la foto de la…
No tiene nada que ver con la foto de la página, intentando devolverlo pero te cobran
0
Nick
Verifizierte Bewertung
$400 headset & it stopped working after…
$400 headset & it stopped working after 2 years & probably only used them 10 / 15 times. NURA’s response “we don’t service our own product, try a 3rd party” Definitely a consistent theme now that I have read other consumer reviews, good products, shit service.
0
Guyatone Reviews
Verifizierte Bewertung
Denon does not support Nura
Nura and now Denon who own the Nura company have the worst customer service I have had Nura support non existent - I brought and paid for spare cables but never received and no response When I reached out to Denon ....I don't recommend Denon support - They purchased Nura and yet when I asked for assistance as I was getting no response from the Nura website on an order for replacement cables I had paid for but not received - I assumed they would at least make an effort to get me assistance for a company they own - this is the response I got - no help at all "Thank you for reaching out. Unfortunately, we don't support Nura products, and we have no access to track or check your order. The support group for Denon and Nura is separate. Also, we don't have any way to reach out to them."
0
Shane Barnes
Verifizierte Bewertung
Worst customer service on the planet
Worst customer service on the planet. When the product was sold to me it was never advertised to be subscription based service. Rent to own would be a reasonable experience but this false advertising lead me into an indefinite subscription which I will never own the device with. Not only that false advertising, their customer service is terrible. They will NOT consider the false advertising which lead to me signing up at all; but they will happily take my money cotinually.
0
Lannette Boe
Verifizierte Bewertung
They don’t follow through
I left a one star rating review on July 19 stating that an order was placed on June 8 order number 26674. Due to Nura beam not responding to any emails that was sent for two weeks because we were trying to follow up on the delivery item stating it was delivered but we had never received. Nura Beam NEVER responded to any of our emails. and then the day that I left the 1 star review on July 19 they immediately responded. I have a copy of their response and I am not able to paste it here in this review for some reason. Although it showed the item was delivered it was not delivered. We proved it to nura beam by sending the footage on my ring app that there was not a delivery at all so they were willing to refund the $499. charge for the product. Although we know nura beam is not responsible for delivey they were willing to reimburse the $499 for the item since we proved by the ring app it was not delivered. The representative emailed right away once they saw the negative review and said they would be willing to reverse the $499 charge and asked for me to remove the one star review because they were willing to make it right and did not want the 1 star rating as it would reflect negative on the representatives work performance. So I removed the review and we still have not received the $499 refund in good faith they would send the refund. They said it would take 10 to 14 days and today is the 15th business day and the refund has not been received. This is why I am now giving them a one star review and will not remove it because they did not follow through with what they promised. We have been emailing following up on the refund and they still are not returning or responding to any emails. Therefore, this one star rating is being given again so disappointed in their customer communication horrible service. 8/11/25 STILL HAVE NOT HEARD BACK FROM Nurabeam……worst service ever.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
AU
Alternativen zu Nura
Elektrogerätehersteller-Ranking →Häufige Fragen zu Nura
Ist Nura seriös?
Nura erreicht aktuell 3,9 von 5 Sternen aus 614 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Nura?
Kundinnen und Kunden bewerten Nura im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 614 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Nura gibt es?
Die bestbewerteten Anbieter in der Branche Elektrogerätehersteller sind Yoto (4,7 von 5), Samsung UK (2,0 von 5), Nextbase (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Nura beansprucht?
Nein. Das Profil von Nura ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Nura hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Nura auf Bewertungen?
Nura: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Nura negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.