Bewertung
4,6
Hervorragend · von 5 Sternen
Verpackungsunternehmenpackhelp.co.uk
Packhelp Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
100
45 in den letzten 12 Monaten
Verpackungsunternehmen
75%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
45 in 12 MonatenIhre Stimme
Erfahrung zu Packhelp schreiben
Helen Goddard-Watts
Verifizierte Bewertung
Very happy with the packaging
Very happy with the packaging, came in good time, print quality was good
0
Demi Ellis
Verifizierte Bewertung
Designing my packaging was so easy
Designing my packaging was so easy! I can't wait to see it in person, the range of items for my packaging was great. I am a new business starting out and they made the process very easy. I look forward to continuing to order from packhelp
0
James Baxter
Verifizierte Bewertung
Consistent Quality & Great Service
Packhelp has quality boxes we use for our products which are delivered fast and are always consistent and cleanly cut. If you need a good product box or custom job, they are an excellent choice.
0
LZ
Verifizierte Bewertung
The best boxes.
The best boxes. Carefully crafted and safely shipped
0
Chrystelle
Verifizierte Bewertung
Packhelp’s Website Error Cost Me €720 — Yet They Refuse to Take Responsibility
After ordering from Packhelp for years, I have just had my worst experience with the company—one marked by bad faith and what I consider to be highly misleading treatment of customers. I normally reorder my customised white mailing bags through my previous orders. This time, however, I was unable to access my order history. I therefore followed the standard ordering process and selected the product I wanted: customised white mailing bags measuring 35 × 45 cm. Imagine my surprise when I received transparent bags instead of white ones. I contacted Packhelp, and they told me that I had made a mistake when placing my order. I explained that I was extremely surprised, particularly because I had been unable to reorder through my previous orders as usual, since that feature was not working. I was then informed that the white plastic bags were no longer available. I went through the ordering process again because I had not seen this mentioned anywhere on the website. To my astonishment, after selecting the required bag size and then the white colour, Packhelp’s website automatically changed the colour to transparent without displaying any warning or notification. This was therefore not an error on my part, but a problem with their website. I recorded a video clearly showing that the colour changed automatically, that no warning was displayed and that the unavailability of the white bags was not mentioned anywhere. Packhelp told me that its technical department would investigate the matter. The issue on the website was then quickly corrected, after which Packhelp claimed that there had never been any error on its side. I sent them the video again, although the evidence could not have been clearer. Their response remained the same: according to them, there had been no error on their side. I therefore intend to file a formal consumer complaint regarding what I consider to be misleading commercial practices. Please be extremely careful when ordering from this website. In my experience, Packhelp has gone to extraordinary lengths to deny and cover up its own mistake. Several weeks passed between the date of my order, the delivery of the bags and the date on which I recorded the video. I therefore doubt that I am the only customer affected by this problem. I believe Packhelp was fully aware of the issue but failed to correct it promptly. Their strategy for avoiding reimbursing a customer appears calculated and demonstrates an extraordinary level of bad faith. Be very careful when placing an order on this website. If an error occurs on Packhelp’s side, do not expect the company to acknowledge it or reimburse you. I am now left with 1,000 transparent mailing bags that are completely useless to me, representing a loss of €720.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 71 % der negativen Bewertungen.
Wojciech Sadowski Laut Impressum
Alternativen zu Packhelp
Verpackungsunternehmen-Ranking →Häufige Fragen zu Packhelp
Ist Packhelp seriös?
Packhelp erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (90 York Way, N1 9AG London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Packhelp?
Kundinnen und Kunden bewerten Packhelp im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 45 davon stammen aus den letzten 12 Monaten.
Wo hat Packhelp seinen Sitz?
Packhelp hat seinen Sitz in 90 York Way, N1 9AG London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Packhelp gibt es?
Die bestbewerteten Anbieter in der Branche Verpackungsunternehmen sind Karton (4,3 von 5), Ampulla (4,6 von 5), Personaliz (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Packhelp beansprucht?
Nein. Das Profil von Packhelp ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Packhelp hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Packhelp auf Bewertungen?
Packhelp: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Packhelp negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.