Bewertung
1,9
Mangelhaft · von 5 Sternen
1,9von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
20 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
GeorgieV
My experience with this company was shocking. After completing my order, the item took over a month to dispatch, following multiple emails asking for updates on shipment, I was repeatedly told it'd be delivered 'within 5 days'. This was a lie. When the sweater did arrive it was terrible quality, and the embroidery was a mess. One of the dogs was completely unidentifiable as an animal, let alone looking like the picture I submitted. The embroidery was completely the wrong colour, using a light brown/tan for a dark grey dog. After months of complaining to the company, the most I have been offered is a 25% refund as the item is 'personalised' even though I can't recognise my own dogs from it. Avoid this company, it's a scam.
Robert
I ordered a custom sweatshirt featuring artwork of my deceased dog, hoping to have something meaningful to remember her by. What arrived was absolutely hideous — a complete disgrace to my beloved pet's memory. When I contacted the company, they agreed to a full refund if I returned the item. What they failed to mention upfront is that the return ships back to China, and the shipping cost was nearly half the price of the sweatshirt itself. So their "full refund" is anything but. To make matters worse, I have yet to receive my refund despite returning the item as instructed. This company is a fraud. They produce terrible quality products, hide behind an overseas return process designed to discourage refunds, and then don't follow through when you do return it. What should have been a small comfort during the loss of my dog has only made the grief worse. I am filing a fraud dispute with my credit card company and reporting this business to the State Attorney General's office. Save your money and your sanity. Do not order from Pet Lover House.
Guilherme Prado Nascimento Ram
They sent me a poor work, and they are refusing to make me a full refund. I sent the product back about 3 weeks ago and never got any return. I will contact my bank at this point.
Irene Davis
DO NOT ORDER – Total Scam, No Product or Refund Stay away from this company. I placed an order on December 1st, and as of February, I still have not received my product. Their customer service is non-existent; they provided a phone number that doesn't even work. Every time I email, I get a generic apology blaming 'post office delays,' but it’s clearly an excuse to avoid issuing a refund. This is a scam. Don't waste your time or money like I did.
Karin Coffey
The photo they embroidered is different than the actual photo, the dog is missing her left ear the hat is missing color and the detail that they present in their photos on Facebook is not accurate. Their workmanship stinks and they won't stand behind their workmanship. I ordered it on 12/15/2025 and didn't get it for 28 days. I had no idea this was coming from China, if I had I wouldn't have ordered it. If I want a refund I have to ship the item back to China! I posted a comment on their Facebook and they deleted it.
Typische Antwortzeit über einer Woche.
Petloverhouse erreicht aktuell 1,9 von 5 Sternen aus 37 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Sheridan, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Petloverhouse im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 37 Bewertungen. 20 davon stammen aus den letzten 12 Monaten.
Petloverhouse hat seinen Sitz in Sheridan, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Nein. Das Profil von Petloverhouse ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Petloverhouse hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Petloverhouse: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.