Bewertung
3,3
Durchschnittlich · von 5 Sternen
Gästeunterkunftpillowpartners.com
Pillow Partners Erfahrungen
3,3von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
784
60 in den letzten 12 Monaten
Gästeunterkunft
70%
Anteil 5-Sterne-Bewertungen
Bewertungen (784)
60 in 12 MonatenIhre Stimme
Erfahrung zu Pillow Partners schreiben
Susan
Verifizierte Bewertung
More hassle for the customer
Despite having paid for our accommodation in advance you are still required to take a selfie and scan your ID card, using your PC's camera. Despite multiple attempts it does not work and there is no option to simply attach and upload these 2 files. The customer services were useless - just keep trying was their response. Another burden placed on the customer. And then we're told that doing everything online is easy and efficient. Rubbish.
0
Ether
Verifizierte Bewertung
Customer service so bad it seems like a scam
I booked via Vrbo but they refused to accept payment via Vrbo and instead want me to use a specific third party payment service I have never heard of - and which won't let me sign up anyway. For over six months they've refused to deal with it. As of today I supposedly have a booking in less than a week, but they are refusing to let me pay for it OR cancel it, which would allow me to confidently book elsewhere. I've spoken to numerous people over the course of months, and have only gone round in circles with no solution offered. Worst booking experience of my life - and I travel a lot!
0
A MILLER
Verifizierte Bewertung
Mariner’s Haven, Troon - great location and high quality.
Mariners Haven is perfectly positioned in Troon with plenty free parking right outside and great views over the harbour. It has been very recently decorated throughout and is exactly like the photos on the website. The bathroom is particularly stunning with a generous free standing bath, a large walk in shower. The kitchen had everything we needed including a Nescafe Vertuo coffee machine and a starter pack with a few treats and toiletries. There was an outdoor private garden with garden furniture ideal for relaxing in. Broadband / wifi was fast. The property was well furnished throughout and the rooms were very spacious and we will definitely stay next time we are in the area. The High Street was less than 5 minutes walk away with coffee shops, restaurants and take aways and also interesting local independent shops. Local farm shops, beach and ice cream shops are all easily available nearby. We would definitely recommend here.
0
Jane Robertson
Verifizierte Bewertung
Mariners Haven, Troon
Mariners Haven was immaculate and so very comfortable. The hosts have thought of everything, great attention to detail. The views over the harbour were breathtaking, we enjoyed the sunsets. Fittings and Furnishings were all of a very high standard, the beds were extremely comfortable. The Garden was a little Oasis and a real suntrap. We were able to park outside the property which was ideal. Short walk to the Beach, Restaurants and Shops. Would have no hesitation in recommending this lovely property.
0
Che-Hsiung Liu
Verifizierte Bewertung
More Than £9,000 Outstanding and No Response
We deeply regret appointing Pillow Partners as our holiday let management company. Over several months, Pillow Partners collected rental income from guests staying at our property but consistently failed to pass the funds on to us. The outstanding balance exceeded five figures; after prolonged chasing we recovered a portion, but over £9,000 remains unpaid. Despite repeated requests, we could not obtain clear or complete financial statements explaining the missing payments. Statements were either delayed, incomplete, or not provided at all - making it impossible to understand the true position of our account. The level of communication has been unacceptable. Months of emails and calls yielded no meaningful response, no explanation, and no repayment proposal. We ultimately instructed solicitors and a formal Letter of Claim was issued. Pillow Partners did not respond - no acknowledgement, no engagement, nothing. For holiday-let owners, rental income is not discretionary - it covers mortgages, utilities, maintenance and running costs. When a management company withholds collected funds and goes silent, the financial and emotional toll is significant. We suspect other landlords may be in a similar position but hesitant to speak out while pursuing recovery. We would strongly encourage any owner considering Pillow Partners to carry out thorough due diligence and speak with current and former clients before signing anything. We are actively progressing legal proceedings and will continue to do so until this matter is fully resolved.
0
Die Akte
GästeunterkunftFerienunterkunftsvermittlungHausverwaltungsunternehmenFerienwohnungsvermietungKurzzeit-Wohnungsvermittlung
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 36 % der negativen Bewertungen.
Alternativen zu Pillow Partners
Gästeunterkunft-Ranking →Häufige Fragen zu Pillow Partners
Ist Pillow Partners seriös?
Pillow Partners erreicht aktuell 3,3 von 5 Sternen aus 784 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Centre of Excellence, 15 Durham Street, G41 1BS Glasgow, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Pillow Partners?
Kundinnen und Kunden bewerten Pillow Partners im Schnitt mit 3,3 von 5 Sternen („Durchschnittlich“) auf Basis von 784 Bewertungen. 60 davon stammen aus den letzten 12 Monaten.
Wo hat Pillow Partners seinen Sitz?
Pillow Partners hat seinen Sitz in Centre of Excellence, 15 Durham Street, G41 1BS Glasgow, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Pillow Partners gibt es?
Die bestbewerteten Anbieter in der Branche Gästeunterkunft sind Amber (4,7 von 5), Homelike (3,6 von 5), Blueground (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Pillow Partners beansprucht?
Nein. Das Profil von Pillow Partners ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pillow Partners hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pillow Partners auf Bewertungen?
Pillow Partners: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Pillow Partners negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.