Bewertung
4,6
Hervorragend · von 5 Sternen
Plaud AI Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
2.472
1.896 in den letzten 12 Monaten
Transkriptionsservice
47%
Anteil 5-Sterne-Bewertungen
Bewertungen (2.472)
1.896 in 12 MonatenIhre Stimme
Erfahrung zu Plaud AI schreiben
Bert Pieterse
Verifizierte Bewertung
A bit difficult to unserstand and…
A bit difficult to unserstand and operate the device
0
Matthew Harper Flyin Wrench Mo
Verifizierte Bewertung
Three Devices, Multiple Subscriptions, and This Is How Plaud Handles a Warranty Issue
I purchased three Plaud devices because I genuinely believed in the product. After buying them, I also discovered that using multiple devices as I intended required multiple paid subscriptions. I wasn't happy about that, but I paid for them. Then I had a problem with my Plaud Note Pro. The display failed while the device was still within its warranty period. In fact, I had never seen the screen operating properly and initially didn't even realize there was an active display there. I contacted Plaud and went through their support process. I provided photos and purchase information and cooperated with their requests for the device serial number and other information. Plaud specifically told me they were processing a “replacement request.” My case was assigned #658473 and escalated to their specialized team. What followed was an incredibly frustrating support experience involving representative after representative and escalation after escalation. Their solution? 20% off another device. In other words, after buying three Plaud devices, paying for multiple subscriptions, and having a Note Pro develop a display problem during the warranty period, the resolution offered to me was essentially an opportunity to give Plaud more money to replace it myself. I told them I was not satisfied with that resolution and that I was prepared to share my experience publicly. Only after reaching that point was my case escalated again, this time as a “Top Priority” to their Senior Management Team. They acknowledged in writing that they were reviewing both my physical device issue and my concerns with the Unlimited subscription plans. They asked me to wait another 1–2 business days while management reconsidered everything. After all of that, the answer was still essentially the same: 20% off. I'm not interested in a coupon. I wanted the company to stand behind a product I had already purchased. I understand that warranties have exclusions and that companies need to determine whether damage is caused by a defect or an accident. That's reasonable. What I don't consider reasonable is putting a customer through multiple representatives, repeated requests for information, specialized-team reviews, management escalations and a “Top Priority” review, only to ultimately offer a discount requiring the customer to purchase another device. I've already invested in three Plaud devices and multiple subscriptions. This experience has significantly changed my opinion of the company. If you're considering buying into the Plaud ecosystem, particularly purchasing multiple devices, I strongly recommend understanding exactly how the subscription requirements and warranty coverage work before spending the money. A premium product isn't just hardware and software. The company standing behind that product when something goes wrong matters too. Plaud failed that test for me.
0
Rachel Picotte
Verifizierte Bewertung
The device is very hard to turn on and…
The device is very hard to turn on and off. Charging the device is not all that great. I personally believe this Plaud pin may have a defect. I will see how it continues to handle. If it gives issues with charging, turning on/off, and recording I will have to return.
0
Benny Neo
Verifizierte Bewertung
Accurate transcript of audio recordings…
Accurate transcript of audio recordings mostly, except sometimes it transcribe in Malay or Indonesian..
0
Anthony
Verifizierte Bewertung
Ease of use and how templated organized…
Ease of use and how templated organized conversation
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 72 % der negativen Bewertungen.
US
Alternativen zu Plaud AI
Transkriptionsservice-Ranking →Häufige Fragen zu Plaud AI
Ist Plaud AI seriös?
Plaud AI erreicht aktuell 4,6 von 5 Sternen aus 2.472 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Plaud AI?
Kundinnen und Kunden bewerten Plaud AI im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 2.472 Bewertungen. 1.896 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Plaud AI gibt es?
Die bestbewerteten Anbieter in der Branche Transkriptionsservice sind Absolute Translations (4,8 von 5), Transkriptor (4,8 von 5), HappyScribe (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Plaud AI beansprucht?
Nein. Das Profil von Plaud AI ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Plaud AI hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Plaud AI auf Bewertungen?
Plaud AI: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Plaud AI negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.