Bewertung
1,6
Mangelhaft · von 5 Sternen
Pure Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
32 in den letzten 12 Monaten
Hi-Fi-Shop
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
32 in 12 MonatenIhre Stimme
Erfahrung zu Pure schreiben
David
Verifizierte Bewertung
Shocking delivery experience
Shocking delivery experience. Placed an order online on 12th August with a stated delivery timescale of 1 to 3 working days. I am still waiting and it’s now 26th August. Initially Pure blamed me and suggested that I had somehow asked for the last mile delivery company (UPS) to delay delivery. Given that I had no information about my delivery after I placed the order, I was not even aware who the carrier was until Pure sent me the tracking details after my follow on query on 20th August. It turns out that Pure intentionally delay shipments from their facility in Austria until they have a sufficient volume for their own delivery partner (Schenker) to ship in bulk to the UK. Only on arrival to the UK are orders then handed to UPS for delivery. Pure have spent the last few weeks telling me that UPS are to blame which is 100% incorrect. I certainly don’t like a delay in receiving an order but even worst is the approach from Pure to initially blame the customer and then subsequently blame UPS when all along the delays are caused by the approach from Pure to batch shipments from Austria. If only they could be honest at the outset and not look to blame others for delays caused by their own processes.
0
John Murray
Verifizierte Bewertung
Doubtful Reliability of Pure Evoke Internet Radio
I bought a Pure Evoke internet radio about three years ago having had a similar model for DAB. It worked Ok to begin with but then started losing connections for no reason. Sometimes it would connect to some stations and not others, sometimes it stopped obeying all commands and could be stopped only by disconnecting at the wall. Coatomer support was poor, suggesting switching it off and on again, restoring factory settings and carrying out a station scan (for internet radio!) It continues to work but I never know when it will go down. Offered a 20% discount for a new one but I will not be buying.
0
Colin
Verifizierte Bewertung
What has happened to Pure DAB radios?
I thought it might be time to replace an old Pure Tempus which has been used as a bedside radio. I first bought a Pure Moment, which seemed excellent, but the lowest volume setting was way too high for a bedside radio. So that was returned. (Strangely the next two Pure radios had much lower volume settings and they're not specifically for the bedroom). I next bought a Pure Classic Mini, which had terrible background hissing, so that was returned. Then I bought a Pure Classic, but that also had the background hissing, so that was also returned. My old Pure Tempus, although looking a bit tatty, has a far superior sound quality, so if I do eventually replace it then it will definitely not be with a Pure radio.
0
sara vicentini
Verifizierte Bewertung
very bad product
very bad product, it doesnt work
0
Julia Dean
Verifizierte Bewertung
The ultimate listening experience.
Since purchasing my first Pure Evoke DAB radio several years ago I have gone on to purchase one for every room. Including 2 that incorporate CD player. I have nothing but the utmost praise for your product. They incorporate all the qualities that make for the perfect listening experience. Plus they are simplicity itself when it comes to setting them up. Thank you so much for your awesome product and I will continue enjoying my wonderful Pure Evoke devices. 5 ⭐️⭐️⭐️⭐️⭐️ are not enough. Julia Dean
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Pure
Hi-Fi-Shop-Ranking →Häufige Fragen zu Pure
Ist Pure seriös?
Pure erreicht aktuell 1,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Pure?
Kundinnen und Kunden bewerten Pure im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 32 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Pure gibt es?
Die bestbewerteten Anbieter in der Branche Hi-Fi-Shop sind AO (4,9 von 5), Ubaldi (1,7 von 5), LDLC (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Pure beansprucht?
Nein. Das Profil von Pure ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pure hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pure auf Bewertungen?
Pure: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Pure negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.