Bewertung
2,8
Durchschnittlich · von 5 Sternen
Radisson Blu Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
93
15 in den letzten 12 Monaten
Hotel
31%
Anteil 5-Sterne-Bewertungen
Bewertungen (93)
15 in 12 MonatenIhre Stimme
Erfahrung zu Radisson Blu schreiben
Jay Gatling
Verifizierte Bewertung
I Have an amazing experience at the Radisson Blu Aruba
Have an amazing experience at the Radisson Blu in Aruba. The service and food were amazing. The staff were friendly and accommodating. Loved being close to the nightlife and action without being on top of all the clubs and restaurants. Would highly recommend this location.
0
Miss Ali Stanley
Verifizierte Bewertung
Terrible. No customer service
This was the Radisson Blu, St Julian, Malta. The whole experience just demonstrated lack of customer service, focus and support. A few things lead be to this score. When we arrived we had a bottle of Prosecco on the terrace. At 11:30pm we were asked to move indoors. We couldn’t even sit in the bar, we had to sit in the lobby. The hairdryer had no working switches it was either on or off by plugging it in. And as women also book/stay in rooms there was no thought, as the hairdryer plug was nowhere near a mirror. The sink clogged up with water the other didn’t work. We were given a letter through the door asking if we wanted to join their members club to benefit from reductions at the bar and on food. What use was this the day before we were going home?? We wanted food by the pool early around 5pm. We asked the day before and were told we needed to get there before 4:30. We got there at 4pm and it was such a big issue as they said the kitchen had closed but they eventually cooked us something but it felt like they were doing us a big favour. Basically I think this hotel is just aimed at business people who stay over but don’t want any customer service!
0
Malek Ben saad
Verifizierte Bewertung
Radisson Blu Hotel Istanbul Şişli: A Disgrace to the Radisson Blu Brand
If it were possible to give zero stars, this hotel would deserve them. Our stay at Radisson Blu Hotel Istanbul Şişli was a series of disappointments and incidents that fell far below the standards expected from a five-star hotel. The service, organization, and attitude of part of the staff were nowhere near the level one should expect from an international brand such as Radisson Blu. The most astonishing aspect was the Guest Relations service. Throughout our entire stay, nobody introduced themselves, nobody checked whether everything was satisfactory, and nobody was available to help resolve the issues we encountered. It was only after our departure, when we published our reviews, that Guest Relations contacted us on WhatsApp. Their first message consisted of nothing more than a single period (”.”)—no introduction, no explanation, and no context whatsoever. When I asked why I was being contacted, there was complete silence for several days. What is the purpose of contacting a guest after they have already left if there is nothing to say? A genuine Guest Relations department should assist guests during their stay, when problems can still be resolved—not after they have already checked out. Unfortunately, this experience gives the impression that guest satisfaction only becomes a priority once guests have already left, whereas it should be a priority from the moment they arrive. Based on the level of service we received, we genuinely cannot understand how this hotel continues to hold a five-star rating. In our opinion, it does not even provide the level of service expected from a two-star hotel. The most disappointing part is that this property carries the Radisson Blu name. Its level of service damages the image and reputation of the entire brand. In light of this experience, a detailed letter has been sent to the headquarters of Radisson Hotel Group to bring the numerous shortcomings we observed during our stay to their attention. We will never return and cannot recommend this hotel.
0
Neil Addinall
Verifizierte Bewertung
Just to say thank you to Shane …
Just to say thank you to Shane on reception for his help and understanding.
0
Claire
Verifizierte Bewertung
Radisson Blu Sheffield - disappointing
We arrived at the Radisson Blu Sheffield earlier than check-in time and left our luggage at reception so we could explore Sheffield before returning at 3pm to check in. Upon our return, there was already a long queue of guests waiting at reception. When we eventually reached the desk, the receptionist informed us that she could not find my booking, despite the fact that it had been booked and fully paid for over a month in advance through Booking.com. The reservation was for two double rooms with breakfast included, as we were attending a concert that evening. The receptionist advised me to contact Booking.com directly because the hotel was apparently fully booked and could not accommodate us. I attempted to contact Booking.com by phone and email while standing in reception. What made the situation even more frustrating was that there was no manager on duty to assist, despite the hotel hosting a wedding that day. Unfortunately, the receptionist was unhelpful throughout the situation and simply stated that we would need to find alternative accommodation ourselves, offering no assistance or recommendations. When we searched online for other hotels, the Radisson Blu Sheffield itself appeared as available to book, but at more than double the price we had originally paid. When we raised this with the receptionist, she then stated that she would contact the manager — the same manager who was supposedly unavailable. I am extremely disappointed with the level of service we received. Having booked and paid well in advance, I expected far better customer service and professionalism from Radisson Blu. This experience caused unnecessary stress and inconvenience on what should have been an enjoyable trip, and as a result, I will not be using Radisson Blu again. In the end, we stayed at the Novotel Sheffield, where the staff were extremely helpful and welcoming, and the overall experience was excellent.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Radisson Blu
Hotel-Ranking →Häufige Fragen zu Radisson Blu
Ist Radisson Blu seriös?
Radisson Blu erreicht aktuell 2,8 von 5 Sternen aus 93 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Radisson Blu?
Kundinnen und Kunden bewerten Radisson Blu im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 93 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Radisson Blu gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Radisson Blu beansprucht?
Nein. Das Profil von Radisson Blu ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Radisson Blu hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Radisson Blu auf Bewertungen?
Radisson Blu: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Radisson Blu negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.