Bewertung
2,7
Durchschnittlich · von 5 Sternen
Radisson RED Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
92
24 in den letzten 12 Monaten
Hotel
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (92)
24 in 12 MonatenIhre Stimme
Erfahrung zu Radisson RED schreiben
T Mc
Verifizierte Bewertung
We had the pleasure of of a beautiful…
We had the pleasure of of a beautiful meal and drinks in the restautant. Exellent food and friendly professional staff
0
Pasquale Luigi Bellanova
Verifizierte Bewertung
RADISSON RED VIENNA
RADISSON RED VIENNA Booked through the Radisson app, as I am a member of their loyalty programme. I arrived at the hotel with my mother, and the receptionist, who was actually a trainee, said she could not find my reservation, even after I gave her my booking number. After a good 10 minutes, she finally found my reservation, gave us the keys, and we went up to the room. As soon as we entered the room, I immediately realised it was the wrong one. I had explicitly requested a twin room during the booking process, not a double room. I went back down to reception and pointed out that they had given us the wrong room, apparently disregarding the requests made at the time of booking. They then asked us to wait in the lobby for another 15 minutes while they prepared a different room. After a while, the receptionist came over and informed us that the room was ready, but it was no longer on the 5th floor, but on the 1st floor. Fine, no problem — I only needed to sleep there anyway, and since I had booked a courtyard view, the change of floor was not a major issue. We went up to the room and noticed that it was a fake twin room, as it consisted of two single beds pushed together. At that point, I really did not feel like going back downstairs and changing rooms yet again — I had already had more than enough — so I went to the bathroom to get changed. That is when I noticed that the room was absolutely filthy. It looked as though it had been cleaned in a great hurry, if at all. I took photos and immediately prepared a claim, which I sent to the RH customer care team. I always check the cleanliness of hotel rooms, as I work in this field myself and therefore have a very trained eye when it comes to housekeeping standards. Another major point against the hotel is that, during check-in, we were given absolutely no information about Vienna. Nothing. Zero. It was basically: “Here are your keys, bye.” When I was leaving, I pointed out to reception that the room had been dirty and showed them the photos. Their only response was to offer us two welcome drinks. The bar was the only positive note.
0
Maiken Tandal Danielsen
Verifizierte Bewertung
Tilslutter mig de dårlige anmeldelser
Jeg må desværre tilslutte mig de dårlige anmeldelser. Én ting er, at hotellet fremstår noget slidt, at der er støj fra vejen, og at der på en varm sommerdag ikke er mulighed for aircondition. Men det klart værste ved opholdet var, at vi efterfølgende fik en parkeringsafgift — selvom vi havde booket og betalt parkering via hotellet. Jeg vil derfor på det kraftigste advare andre gæster mod den parkeringsordning. Efter min opfattelse lever hotellet slet ikke op til sit ansvar for at sikre, at gæsterne får den nødvendige information og registrering, når parkering sælges gennem hotellet. Kort fortalt: Hotellet vil refundere det beløb, vi betalte til dem for parkering, men selve parkeringsafgiften hæfter vi selv for. Hotellet fralægger sig ansvaret, selvom parkeringen var købt og betalt via dem. Det efterlader desværre et meget dårligt indtryk af både service og ansvarlighed. MEN beliggenheden er perfekt!
0
B G
Verifizierte Bewertung
Hotel Radisson RED Madrid
Hotel Radisson RED Madrid. The service standards and staff supervision at this hotel are not managed effectively enough. A comfortable hotel stay is shaped by many factors, but above all by the quality of service and the attention shown to guests. Unfortunately, our experience at this hotel did not meet expectations. We selected this property primarily because of its convenient location. However, our arrival was not particularly welcoming. The automatic entrance doors were not functioning properly, and we had to wait outside until other guests exited the building. Although a concierge was present nearby, no assistance was offered. The check-in process was also problematic. Our reservation, made through Booking.com, could not initially be located. Rather than requesting additional information, such as the booking reference number or confirmation email, the receptionist simply stated that the reservation was not in the system. The reception area itself felt somewhat overcrowded, as several administrative staff members were seated around the front desk. This created a less professional atmosphere than one would normally expect. When we were shown to the elevator, no explanation was provided regarding the use of the key card required to operate it. The staff member left before we had the opportunity to ask any questions. The following day, we requested assistance in arranging a taxi. Instead of helping us directly, the receptionist gave vague directions to a taxi stand and suggested that we return if we were unable to find it. Another employee, who appeared to hold a supervisory position, was present but did not offer any assistance. As it turned out, the taxi stand was located some distance away and was not easy to find without clear instructions. The breakfast service was also disappointing. The food selection was rather limited, and several tables had not been cleared despite the breakfast period being in progress. In addition, although numerous tables were available, guests were not permitted to choose their own seating and were directed to specific tables instead. This policy felt unnecessarily restrictive and detracted from the overall dining experience. Throughout our stay, there appeared to be a lack of supervision and a limited focus on guest service. A senior staff member was frequently present near reception, seemingly observing operations, yet no visible effort was made to address guest concerns or improve service quality. Overall, our stay was disappointing. It is rare that we regret a hotel booking so soon after arrival, but unfortunately this was one of those occasions. Based on our experience, we would not choose to stay here again and would be hesitant to recommend the hotel to travelers who place a high value on attentive service and professional hospitality.
0
Mike
Verifizierte Bewertung
Splendid modern hotel. Radisson Red Krakow, Poland
I spent a week in the newly opened contemporarily designed Radisson Red in Krakow. Very modern rooms generously equipped with USB and USB-C ports alongside mains outlets. Full blackout curtains, easy-to-control AC and lovely bathroom with walk-in overhead shower. I stayed in a superior room and found it spacious and thoughtfully appointed with a desk and comfortable sofas. I didn't use the gym, sauna or restaurant. The only minor drawback is the distance from Krakow Glowny station. It's about half a mile which is fine if you don't mind walking but something to bear in mind if your mobility is impaired. There is no public transport option directly to the hotel. It's about one mile to the old town itself. In summary I found it to be great and would happily stay there again.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Radisson RED
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Ist Radisson RED seriös?
Radisson RED erreicht aktuell 2,7 von 5 Sternen aus 92 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (South 3rd Street 609, 55415 Minneapolis, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Radisson RED?
Kundinnen und Kunden bewerten Radisson RED im Schnitt mit 2,7 von 5 Sternen („Durchschnittlich“) auf Basis von 92 Bewertungen. 24 davon stammen aus den letzten 12 Monaten.
Wo hat Radisson RED seinen Sitz?
Radisson RED hat seinen Sitz in South 3rd Street 609, 55415 Minneapolis, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Radisson RED gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind Trip.com (4,4 von 5), Booking.com (1,5 von 5), TravelUp (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Radisson RED beansprucht?
Nein. Das Profil von Radisson RED ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Radisson RED hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Radisson RED auf Bewertungen?
Radisson RED: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Radisson RED negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.