Bewertung
4,7
Hervorragend · von 5 Sternen
Gesundheitsberaterregenesishealth.co.uk
4,7von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
53 in den letzten 12 Monaten
Gesundheitsberater
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Dennis
My first contact with Esra at Regenisis early this year which led to my first visit to Antalya to stay at the Regenisis Hotel and clinic. Due to an apparent roof leak that dental work was carried out at a clinic 20 minutes away. I had 7 teeth removed and 12 implants inserted. All went well and my gums healed quite well. After a few months had passed I arranged the second visit with Esra for August. This time the work would be carried out at a clinic in Udenz, about an hour from Dalaman airport. All went well until the last 2 days when Esra told me they were waiting for the work to be done by the onside laboratory. We went to the clinic last Monday and waited and waited. It transpires that Regenisis had not paid the clinic!! We were booked to fly back that night and I had no teeth. Esra gave me her bosses number. I rang and he said he was with a patient and would ring me back; he never did. In the end the clinic did the fitting and took the risk, even though I offered to pay what was owed to the clinic. Time was of the essence and I had to use the Clinic's own taxi service to get us to the airport in time. The clinic were having similar difficulties with non or late payments by Regenisis with other patients. The Qdent clinic is run by Dr Gillard and the staff are wonderful, professional and very understanding. The wonderful Esra from Regenisis was completely let down by her employers as we were.
karen walvin
I went to Regenesis as it had been recommended by a friend and someone else. The worst decision I have ever made. I was told they weren't sure which clinic I would be attending as they were doing their clinic up but they weren't sure if it would be open by that time. So when it got closer I was given a different clinic and hotel. By the time I went the clinic and hotel had changed again. My friend told me they were amazing, and you had an interpretor so everything would be explained. Nothing was explained,I really didn't have a clue what was happening,why or when. I arrived back at the hotel and was devastated to find I had 2 more teeth missing than I was expecting. One night I was messaged at midnight,which I didn't see as we were asleep,telling me the would be collecting us at 9am,even though it was 8am when we woke. They would alway message really late,as they would say they didn't get the appointment time's until the clinic closed. Since returning home every time I have messaged with queries I am just told this is normal. The last time I asked for an explanation and was told that it didn't need an explanation, and that I was just picking up on every part of the recovery process. I sent them a screen shot stating that after 3 and half month's the issue I had needed looking . This was ignored. I was told they were moving to fethiye to their partner clinic and that is where I would have my second treatment. ( The partner clinic said they used to do some work with them,but no longer.)This then changed to another clinic that has no reviews. I was told the clinic would depend on when I was going. So they are basically just flitting from clinic to clinic grabbing what bit of money they can before they go under. I stated to the clinic that it looks like I need to find somewhere else to have my teeth finished as looks like they are going under. I was told they understand and if I need any assistance. I would say that says it all. I have asked for all documentation etc to be sent to me. It has been read but no response. I have been told the implants haven't been done great and because I have nuculeoss implants I can only be treated in Turkey. The advisor at Regenesis told me I didn't need the more expensive ones as there was no difference, even though they had told my friend to have the more expensive one's, which were what I was going to have.The perfect smile has turned into a nightmare. Avoid at all costs. I have wasted thousands and now going to have to pay again. The worst part is being without teeth and having to go through this again.
Kristina
Thank you Regenesis for my amazing smile😊(last year)and resent check up..So happy with all team..hotel..transfair..Thank you again😊definetly recomended
Christine J.
Nach etlichen Mails bietet man mir einen Kontrollbesuch an, aber wer ist jetzt zuständig für Reparaturen die in der Gewährleistung liegen(Implantate Zähne) das ist ein sehr schlechter Service.Falls ich keine vernünftige Antwort erhalte muss ich es in einer anderen Klinik machen lassen und die Rechnung erhält Regenesis.Es muss doch bei Schließung eine Klinik da sein die dann die Aufgabe übernimmt.
Natalia Sochacka
My experience with Regenesis Health Travel started very well, which made what happened later even more disappointing. During the first stage of my treatment, everything was professional and well organized. Communication with my coordinator, Iga, was excellent. I underwent a bone graft, sinus lift procedure, and the placement of 10 dental implants. The surgeon, Dr. Celal Kef, did an excellent job, and I was very satisfied with the care I received. During the second stage of my treatment, I stayed at Gold Suit Hotel in Antalya. Although the stay included breakfast only, the hotel was clean, comfortable, and I had no complaints. Unfortunately, due to poor clinic organization and repeated delays, I was forced to extend my stay and purchase new flight tickets at my own expense. Unfortunately, about a week after returning home, my implant-supported bridges became loose, so I had to travel back to Turkey for warranty treatment. Before my trip, I was assured that this time I would be accommodated in an all-inclusive hotel. I had not requested this level of accommodation—it was offered by the company. However, upon arrival, I was placed in a very low-standard hotel. I found bugs on the bed in my room, which caused me a great deal of stress. I was then moved to another two-star hotel. Instead of the promised all-inclusive package, I was provided with breakfast only, and the quality was very poor. After just two or three people had taken food, there was very little left to choose from, so I had to spend additional money on my own meals. I removed my previous negative review because I trusted the company's assurances and believed the situation would be resolved fairly. Today, I regret that decision. I feel that I was misled regarding the accommodation and deeply disappointed by the way I was treated during my warranty visit. The crowns have now been corrected, and I sincerely hope the problem has been resolved permanently. Only time will tell whether the repair is lasting. I truly hope I will not have to return to Turkey once again because of the same issue. It is a real shame because the first stage of my treatment gave me confidence that the entire process would be handled professionally. Unfortunately, my final experience has seriously damaged my trust in Regenesis Health Travel.
Typische Antwortzeit über einer Woche. Beantwortet 34 % der negativen Bewertungen.
Regenesis Health Travel erreicht aktuell 4,7 von 5 Sternen aus 825 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (8, Old Red Lion Court, CV37 6AB Stratford-upon-Avon, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Regenesis Health Travel im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 825 Bewertungen. 53 davon stammen aus den letzten 12 Monaten.
Regenesis Health Travel hat seinen Sitz in 8, Old Red Lion Court, CV37 6AB Stratford-upon-Avon, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Gesundheitsberater sind Selph (4,5 von 5), Dam Health (4,2 von 5), DocHQ (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Regenesis Health Travel ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Regenesis Health Travel hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Regenesis Health Travel: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.