Bewertung
2,0
Mangelhaft · von 5 Sternen
Revivo Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
255
93 in den letzten 12 Monaten
Einkaufen & Mode
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (255)
93 in 12 MonatenIhre Stimme
Erfahrung zu Revivo schreiben
Maria Kay
Verifizierte Bewertung
Shoes arrived with repaired soles but…
Shoes arrived with repaired soles but broken lace eyelets, making them completely unwearable as you couldn't tie them up. No customer service to speak of, clearly an AI bot which didn't issue me a label and stopped replying when it ran out of options. Had to use the automated return service (which I paid for) and never received the full refund or an apology. Be extremely wary!!!
0
Robin King
Verifizierte Bewertung
As new fans of Vivo Barefoot we loved…
As new fans of Vivo Barefoot we loved the idea of Revivo. Unfortunately we’ve had nothing but problems. We’ve returned three pairs because the soles have come away from the upper. We have kept one pair and are trying to nurse it through with various types of glue to keep it in one piece. Customer service is patchy unless you can get through to the right person, and refunds takes ages. Don’t waste your time.
0
Ailbe
Verifizierte Bewertung
Extremely disappointed
Extremely disappointed. Sent my shoes off for repair and resole. I was told the only sole they had that would fit was in the wrong colour, which i obviously don't want. I was told they will be restocked in 1 months time so i decided to wait, they held my shoes. Restock arrives, i'm told they still don't have the correct sole. I say fine, even if the treads different i don't mind, as long as i get a black sole. But no apparently this cannot be done but I can have 20% off a new pair via their take back program. Riddle me this, If you would take back the shoe to be refurbished and resold on revivo then how is it possible that you cannot repair them and send them back to me? I ask maybe you can send them to a warehouse that DOES have the correct sole in stock? No response to that. Absolutely absurd. Incompetent staff, clearly a dysfunctional company that lies to it's customers. Such a shame as I love the products. I've been without my shoes for 2 months.
0
Deborah
Verifizierte Bewertung
Terrible Customer Service
Over the last 6 years my husband has bought approximately 20 pairs of vivobarefoot shoes and I decided to buy him 2 pairs of Revivo shoes as a surprise. I wish I hadn’t bothered. One pair came without insoles and I assumed it would be simple to get the company to send them out to me. How wrong I was. After “chatting” to their AI function for the best part of two weeks and emailing and also clearly being replied to by AI, as they had no idea what I was asking for, I decided to telephone. The first time I was on hold for 30 mins and gave up. Today I surprisingly got through within 2 minutes to speak to a live person and I thought finally I would be able to get some insoles sent out. Wrong again. The young lady I spoke to put me on hold while she went to check my query. After 10 minutes she came back and said they couldn’t offer replacement insoles. I told her they are not replacement insoles, they were never sent out with the shoes in the first place. She then said I could return the shoes and order them again if I wanted (presumably in the hope they would come with insoles this time!) I asked why it was so difficult to send out insoles to me as they didn’t arrive with my shoes. She then said that not all refurbished shoes come with insoles. The description on the revivo website when describing the refurbishment process makes it absolutely clear that they do come with insoles. I can’t be bothered to send the shoes back so I will buy some insoles and cut them to size. The complete lack of customer service has been ridiculous, and what a contrast from the excellent service my husband first had when he started buying the shoes. It is only now that I have seen all the other 1 star reviews from dissatisfied customers, and I can’t say I’m surprised. Although my husband has never worn anything other than vivobarefoot shoes for the last 6 years, the experience I’ve had has really angered him and he has decided that he is not going to purchase from the company again. There are lots of other barefoot shoe suppliers and he’s voting with his feet (literally)
0
Bill
Verifizierte Bewertung
Disgusting service
Disgusting service, stay well away Ordered a pair of shoes, four days later still no email to state shoes had been despatched. Raised a ticket only to be told refund had been issued What a waste of time ordering from these incompetence fools Will never ever use them again, hope the company goes bankrupt soon.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 32 % der negativen Bewertungen.
GB
Alternativen zu Revivo
Einkaufen & Mode-Ranking →Häufige Fragen zu Revivo
Ist Revivo seriös?
Revivo erreicht aktuell 2,0 von 5 Sternen aus 255 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Revivo?
Kundinnen und Kunden bewerten Revivo im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 255 Bewertungen. 93 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Revivo gibt es?
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Revolve (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Revivo beansprucht?
Nein. Das Profil von Revivo ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Revivo hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Revivo auf Bewertungen?
Revivo: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Revivo negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.