Rockwin Erfahrungen

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2,1

Mangelhaft · von 5 Sternen

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19

6 in den letzten 12 Monaten

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11%

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Bewertungen (19)

6 in 12 Monaten

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Ocean Shark

CW · 12. August 2026

Verifizierte Bewertung

Betrüger zahlen nicht aus

12. August 2026

Rockwin

Antwort des Unternehmens · 12. August 2026

Dear Ocean Shark, Thank you for taking the time to share your feedback. We are sorry to hear that you feel this way about your experience with Rockwin.io. Please be assured that we take all withdrawal-related concerns seriously. Withdrawal requests may occasionally require additional processing time due to security checks and internal procedures, but we would like to emphasize that there is no intention to withhold or unfairly delay our players' funds. As we are unable to identify your account based solely on this review, we kindly invite you to contact us at support@rockwin.io with the details of your case. Our team will be happy to review the situation and provide you with further assistance. We hope to have the opportunity to look into this matter and address your concerns. Kind regards, Rockwin.io Team

Ruth McLeod

CW · 4. April 2026

Verifizierte Bewertung

Absolutely terrible casino

Absolutely terrible casino, will not recommend to anyone and will be sharing my views across all possible platforms. I put in a withdrawal for my winnings a week ago and still have not received anything! I have been completely verified so there is no reason why it is still pending! When I contact them via their support email I just get the same generic reply of “first in first served” reply every time. Fairly positive that they are not clearing it in hopes that I give up and spend it! Not happening @rockwin so just pay my fairly won winnings!

4. April 2026

Rockwin

Antwort des Unternehmens · 4. April 2026

Dear Ruth McLeod, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating it can be to wait for a withdrawal, especially after completing the verification process. Please rest assured that all withdrawal requests are processed in accordance with our internal procedures and on a first-come, first-served basis, as previously communicated. At the same time, we want to emphasize that delays may occasionally occur due to high volumes of requests or additional routine checks required to ensure the security and fairness of all transactions. We sincerely apologize for any inconvenience caused and want to assure you that there is absolutely no intention on our side to delay or withhold your funds. Your winnings remain safe, and your request is being handled by the relevant team. For a more detailed update on your specific case, we kindly ask you to contact us directly at support@rockwin.io, and we will do our best to assist you as quickly as possible. We appreciate your patience and understanding. Kind regards, Rockwin.io Team

Bridget Hosie

CW · 2. März 2026

Verifizierte Bewertung

Withdrawal nightmare

Withdrawal nightmare! **FRAUDS**FAKE SITE**TERRIBLE CUSTOMER SERVICE** AVOID!! I am still waiting on $450 AUD. I’m not even sure this is a legit site at this point. It should be take down. I will be reporting this site. DO NOT WAISTE YOUR TIME AND MONEY!!!! Has anyone ever actually withdrawn successfully from this site?

2. März 2026

Rockwin

Antwort des Unternehmens · 2. März 2026

Dear Bridget Hosie, Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how concerning delays with withdrawals can be. However, we would like to assure you that Rockwin is a legitimate platform, and all withdrawal requests are processed in accordance with our procedures and security policies. In some cases, withdrawals may take longer than expected due to verification requirements or additional checks. These measures are in place to protect both our players and the integrity of the platform. We take allegations such as yours very seriously and would like to investigate your case as a priority. Unfortunately, we are unable to locate your account based on the information provided in your review. We kindly ask you to contact our support team at support@rockwin.io with your account details so we can assist you directly and clarify the status of your withdrawal. We are committed to resolving this matter and restoring your trust in our service. Kind regards, Rockwin.io Casino Team

Dennis Wagner

CW · 24. Dezember 2025

Verifizierte Bewertung

Verification Horror

Stalling techniques and verification nightmare. This casino advertises fast withdrawals but when it comes to verification it is nothing but stalling techniques and pure malice. I understand the need for proper KYC, but when 20 documents, each showing the same address (bills, bank statements, insurance statements etc.), are denied, there is just nothing else to explain this than the casino not wanting to cashout. Please stay away.

24. Dezember 2025

Rockwin

Antwort des Unternehmens · 24. Dezember 2025

Dear Player, Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced during the verification process and understand how frustrating this situation must be, especially after submitting multiple documents. Please be assured that Rockwin Casino does not use verification procedures to delay or avoid payouts. All KYC checks are carried out in accordance with regulatory and security requirements, and documents may sometimes be declined if they do not meet specific criteria such as format, issue date, visibility, or consistency. That said, we fully acknowledge that repeated rejections without clear explanation are not acceptable, and we sincerely apologize if this was your experience. To allow us to review your case properly and provide clear guidance, we kindly ask you to contact us at support@rockwin.io from your registered email address, including a brief reference to this review. Your case will be escalated to our Compliance Team for a thorough reassessment. We appreciate you bringing this matter to our attention and thank you for your patience while we work to address it appropriately. Warm regards, Rockwin.io Support Team

mason macdonald-camden

CW · 25. Oktober 2025

Verifizierte Bewertung

Rockwins Casino should speed up the withdrawal process

Rockwins Casino, all in all, is actually really really nice, I’ve been using it for a few months now, all up probably put $10,000 through of my money but have won around $40,000, so I’m happy about that, the only thing that I don’t really like is, whenever I do win a substantial amount, the waiting and following up I have to do to ensure I am going to get the money is incredibly frustrating, I am aware that it is a tactic they use because I am more likely to gamble it again, it’s a good business strategy, but highly frustrating. In my case, if they paid me instantly, I would be more likely to put more of it back through. But all in all, I’ve been quite happy with my experience with rockwins.

25. Oktober 2025

Rockwin

Antwort des Unternehmens · 25. Oktober 2025

Dear Mason Macdonald-Camden, Thank you for taking the time to share such detailed feedback about your experience with Rockwin.io Casino. We’re truly pleased to hear that you’ve enjoyed your time with us overall and that your gaming sessions have been rewarding. It’s great to know that our platform has provided you with both entertainment and successful outcomes. We understand your concern regarding withdrawal processing times. While we always strive to process payouts as quickly as possible, occasional delays can occur due to necessary verification and security procedures that ensure all transactions remain safe and compliant. That said, we recognize how important smooth and timely withdrawals are for our players and continue to optimize this process. We truly appreciate your loyalty and your thoughtful perspective. Your feedback helps us identify areas where we can improve to make your future experiences even better. If you ever need assistance or wish to discuss your account further, please don’t hesitate to reach out to our team at support@rockwin.io. Best regards, Rockwin.io Casino Team

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Häufige Fragen zu Rockwin

Ist Rockwin seriös?

Für Rockwin liegen bisher 19 öffentliche Bewertungen vor (2,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: CW. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.

Ist das Profil von Rockwin beansprucht?

Nein. Das Profil von Rockwin ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rockwin hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Rockwin auf Bewertungen?

Rockwin: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Rockwin negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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