Bewertung
3,1
Durchschnittlich · von 5 Sternen
Room Sevilla Erfahrungen
3,1von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
100
5 in den letzten 12 Monaten
Unternehmen
50%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
5 in 12 MonatenIhre Stimme
Erfahrung zu Room Sevilla schreiben
Paz Criado diaz
Verifizierte Bewertung
vergonzoso, lamentable y cochambroso.
Le doy una estrella porque si no no puedo continuar. Alquilamos habitación en C/Faustino Álvarez, 27 2º de Sevilla. Vergonzoso y lamentable desde el portal. Escaleras y descansillos indescriptibles. El piso viejo, viejo, viejo, Mobiliario destartalado. Se caen constantemente las lamas de la cama. El aire acondicionado no enfría. El fregadero pierde agua. El televisor llevaba mas de mes y medio estropeado y no vinieron a arreglarlo. Y la electricidad... ay, la electricidad. Constantemente salta. No se puede cocinar. Según otra inquilina, en septiembre ya se denunciaron. En abril- mayo seguían sin arreglar. Te dan largas y no aparece nadie. En el contrato no figura la dirección del alquilador (OBLIGATORIO). No te lo facilitan. Solo te mandan la primera cara de la factura. Se solicita el resto para ver la potencia contratada (OBLIGATORIO). Tampoco se manda. 470€ al mes más gastos por una pocilga. En mi ciudad, Salamanca, no se pagaría mas de 150€. Obligatorio pagar en efectivo la renta en su oficina. Para devolver si cumplen la ley, más o menos, más de un mes. Creo que el piso anda muy justo para tener las condiciones de habitabilidad. Y que se aprovechan de que sus clientes, son en su mayor parte extranjeros. Yo alquilé a través de Housinganywhere, y me fie de sus buenas reseñas. NO recomiendo esta agencia en absoluto.
0
Musica Mathematica
Verifizierte Bewertung
Absurdity at its finest, the equivalent of 2+2=5
My experience with this company is, to say the least, quite remarkable. On the website, everything appears to be perfectly organized. International students are said to be professionally guided, with promises of personal support and a worry-free experience. It sounds fantastic. Until something actually goes wrong. Then it suddenly becomes clear that “mediation” mainly means that the landlord’s message is simply forwarded. My underage son rented a room in a shared apartment. An apartment where several students were already living before he arrived, and where people also moved out during his stay. No problem, you would think. Except that apparently no one ever thought of carrying out a final inspection when those tenants left. Then the day of departure arrives. You look around and see an apartment full of leftover mess. Because you were raised to be decent, you decide not only to leave your own room tidy, but also to clean up the mess left by others. In the end, six full garbage bags are taken to the container. After that, you take photos of the rooms and the common areas and send them via WhatsApp to both the landlord and Roommates. You think: good, everything properly documented. The landlady comes to collect the key, looks into the room, gives a thumbs-up, and leaves. That universal symbol, I always thought, means everything is in order. Apparently, in Seville it has a different meaning. Three days later, while you are already back home, you receive photos of three broken drawers of a freezer you have never used. The conclusion is as simple as it is remarkable: you are the last tenant, so you have to pay €55. The logic is astonishing. There was no final inspection when previous residents left. It cannot be determined when the damage occurred. It cannot be determined who caused the damage. But someone has to pay. And because you just happened to be the last one to close the door behind you, you are apparently the most suitable candidate. That is roughly the same as holding the last visitor of a museum responsible for all damage that occurred over the past month, simply because they were the last one to walk out. You then try to discuss this. You share photos, WhatsApp messages, and explain that you never used the freezer. You expect a mediation agency to actually mediate. On the contrary. You are mainly told what Roommates is not responsible for. Not for the final inspection. Not for the decision. Not for withholding the deposit. Not for communication with the landlord. Not for the damage. Over time, I seriously began to wonder what Roommates actually is responsible for. Perhaps the most striking conclusion was that we supposedly did not understand their explanation. That is a rather unusual way to end a substantive discussion. We understood their position perfectly well. We simply fundamentally disagreed with it. That is something entirely different. In the end, it was never about €55. If that had been the goal, we would never have invested so much time in polite and respectful correspondence. It was about something much more fundamental. As a parent, you expect a mediation organization to demonstrate its value precisely when a conflict arises. In our experience, the opposite happened. The “mediation” was limited to passing on the landlord’s position, after which every critical question was answered with the statement that Roommates was merely an intermediary. Perhaps that is legally sufficient. For future international students and their parents, however, it is at least as important to understand what that actually means in practice when a real dispute arises. Our experience is based on emails, WhatsApp conversations, and photos that we have kept throughout the entire process. Everyone is free to draw their own conclusions. Ours, in any case, is clear.
0
Vince G
Verifizierte Bewertung
I rented a room in a shared apartment…
I rented a room in a shared apartment in Seville through Roommates when I was 17 years old. I chose to use an intermediary because I believed it would provide support and reassurance if any problems arose during my stay. Unfortunately, that is not what I experienced. Before leaving the apartment, I cleaned my own room and also removed a large amount of rubbish that had been left behind by previous tenants. I filled several garbage bags and shared photographs via WhatsApp with the landlady, Roommates and the Dutch intermediary to show that I had done my best to leave the apartment in a clean condition. I repeatedly asked for a proper final inspection before leaving, but this never took place. When I handed the keys to the landlady, she briefly looked at my room, gave me a thumbs-up and left. Nothing was mentioned about any damage. Several days later, after I had already returned to the Netherlands, I received photographs of damaged freezer drawers and was informed that €55 would be deducted from my security deposit. What I found most frustrating was that Roommates later confirmed that it could not be established when the damage had occurred or who had caused it. Despite this, the deduction remained in place. I still struggle to understand why I was expected to contribute financially to damage that nobody could prove I had caused. The return of my security deposit was also delayed for more than a month. Eventually, I accepted the €55 deduction because I simply wanted the rest of my own money back. That should not be interpreted as an admission of responsibility. It was the only realistic way to recover the remainder of my deposit. Throughout the process, Roommates repeatedly explained that they were "only an intermediary." However, from my perspective, there was very little actual mediation. I felt that the landlord's position was simply passed on to me, while my own evidence, questions and concerns received little meaningful consideration. As an international student, and only 17 years old at the time, I expected an intermediary to provide impartial support and guidance when a dispute arose. Instead, I felt that I was left to deal with the situation on my own. An intermediary proves its value when there is a disagreement between a tenant and a landlord. In my experience, that was exactly the moment when Roommates failed to provide the balanced support I expected from a company specialising in international student accommodation. I understand that an intermediary cannot make decisions on behalf of a landlord. However, I do expect transparency, fair communication and an objective approach when dealing with disputes. Unfortunately, that is not what I experienced. This review is based entirely on my own experience and is supported by WhatsApp conversations, photographs and email correspondence that I have kept. I hope my experience helps other international students make an informed decision before choosing Roommates Sevilla.
0
Thierry
Verifizierte Bewertung
ATTENTION À ROOM SEVILLA
Je confirme et je le répète: Parents faites attention à qui vous louez un appartement pour votre enfant auprès de Room Sévilla. Soyez super méfiant, ils profitent de jeunes étudiants venant étudier en Espagne. C'est une entreprise hyper malhonnête et ne vous fiez surtout pas à la blonde Ana KASTURA qui n'a aucune parole. Ma fille à quitté un appartement loué auprès de cette personne et depuis ma fille est totalement désorientée et ne comprend pas le mal qu'Ana lui a fait. Je répète DANGER, ESCROCS, VOLEURS. Fuyez il a d'autres agences beaucoup plus serieuses et correctes.
0
Thierry HUMBLOT
Verifizierte Bewertung
DANGER!!!
DANGER!!! DANGER!!! Parents, ne mettez pas vos enfants aux mains de ces escrocs d'étudiants venant souvent de l'étranger et ne pouvant faire valoir leurs droits. Ma fille c'est fait piéger par ces escrocs, et aujourd'hui, de retour, elle ne s'en remet pas. Méfiance vis à vis de Mme ANNA et MR. GOMEZ. Même un contrat en bonne et due forme n'est pas respecté. Voilà, vous êtes informés. Alors méfiance, méfiance et encore méfiance.
0
Die Akte
Häufige Fragen zu Room Sevilla
Ist Room Sevilla seriös?
Room Sevilla erreicht aktuell 3,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Calle Galeno, 41927 Mairena de Aljarafe, ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Room Sevilla?
Kundinnen und Kunden bewerten Room Sevilla im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat Room Sevilla seinen Sitz?
Room Sevilla hat seinen Sitz in Calle Galeno, 41927 Mairena de Aljarafe, ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von Room Sevilla beansprucht?
Nein. Das Profil von Room Sevilla ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Room Sevilla hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Room Sevilla auf Bewertungen?
Room Sevilla lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Room Sevilla negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.