Bewertung
2,3
Mangelhaft · von 5 Sternen
Mietwagenanbieterrotanastar.ae
2,3von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
20 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Margaret
I booked a Mercedes C-class for my family trip, but when I arrived the company gave me a brand new BMW 3- Series instead, and honestly - it was a welcome upgrade!) The car was spotless, but at the end of our trip it had some problem with the air-conditioning system, nothing very serious though. I hope that next time there will be no hiccups)
Indulge
Worst people u can think of they do nothing but take money and ruin lives we have been asked to work for them opon working they also asked for nearly 900k aed just because they weren’t happy that they didn’t stay silent when they scammed them employees in the company have seen and know that what is going on isn’t right but they have to be quiet due to the power they have over them never rent a car if these people all the good reviews are fake
Adz
My brother is currently sick and has been trapped in Dubai for over a week with no access to an apartment or money or a phone because rotana star have reported him to the police for recording after they tried to scam him, they have demanded 150k-50k gbp to drop the complaint, he has begged and apologised for days, and Mohammed has refused to withdraw the complaint without money. My brothers operation is in 2 days and is currently living in a lobby struggling to eat or sleep. Rotana star are not transparent and preys. If my brother dies in Dubai because he couldn’t receive proper treatment it’s on your hands!!! Btw he didn’t get the car he paid for or his miney back
Kenan Mammadov
We gave money to rent a car, they said they would send the car home, the car didn't come yet and they didn't answer the phones, then when we asked for the money, they said that the money was not refunded, please don't rent a car from here
Igor Gorbonosov
I would never recommend Rotana Star Rent A Car to anyone. From the very beginning, they wasted my time and showed a complete lack of punctuality and professionalism. They delivered what should have been an excellent, nearly new 2025 Range Rover, but the car was absolutely filthy both inside and outside. Even worse, it had a technical issue: the vehicle was driving straight while the steering wheel was noticeably turned to one side. I had paid for several days, yet the very next day they suddenly told me that my rental had already ended. I then had to waste even more time proving that they were wrong and that I had paid for a longer period. In the end, I became so tired of dealing with them that I returned the car early the following day. I even had to wash the vehicle myself because I am used to driving clean cars. Yes, they gave me a 100 AED discount for the dirty condition, but that is honestly ridiculous. What kind of business gives a customer a small discount so the customer can clean the company’s car for them? They clearly do not value their customers’ time at all. To make matters worse, I later discovered that they had also overcharged me, and instead of taking responsibility, they kept referring to different departments and giving excuses. The whole experience was chaotic, frustrating and completely unprofessional. I strongly advise everyone to stay away from this company unless you want to waste your time, ruin your mood and spend your rental period solving their mistakes. I would also be very careful with Yango, the platform that recommended this company to me, because in my experience they do not properly control the rental companies listed on their service. Stay away from Rotana Star Rent A Car. This was easily one of the worst car rental experiences I have ever had.
Rotana Star Rent A Car erreicht aktuell 2,3 von 5 Sternen aus 36 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Saratoga Building, Barsha 1, Dubai, UAE, Dubai, AE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Rotana Star Rent A Car im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 36 Bewertungen. 20 davon stammen aus den letzten 12 Monaten.
Rotana Star Rent A Car hat seinen Sitz in Saratoga Building, Barsha 1, Dubai, UAE, Dubai, AE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Rotana Star Rent A Car ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rotana Star Rent A Car hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Rotana Star Rent A Car lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.