Bewertung
1,3
Schlecht · von 5 Sternen
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
5.042 in den letzten 12 Monaten
Flughafen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
customer
The worst experience I have ever had. I was 18 at the time. I was getting a flight from cardiff to poland (cant remember the exact details) I was at the checking gate and was stopped by the one employee who has ruined Ryan air for me. She spoke to me with no respect, as if I was beneath her. She forced me out of the line (by grabbing my arm) and told me to pay £65 for my bag as it was "too big". She didn't let me put it in the size box thing but I pleaded with her to let me adjust my bag to make it smaller even though I knew it was the correct size as I had Meticulously checked it before arriving at the airport. She refused to let me do anything and put the card reader in my face saying that I am holding up the line (the other employee was sorting everyone else out) and shouting at me telling me if I don't do it I will be banned from the plane. I was alone and upset about everything and went to sit down and just started crying. Her coworker then comes over to me, pushes my shoulder and shouts at me saying I better not be taking pictures of her or her coworker or I will be kicked out of the airport (I had my head in my lap and my phone was in my bag). I felt so uncomfortable and both the workers shouting at me caused everyone to stare and whisper about me. The worst thing about this whole experience is that the 1st woman was a trainee (was wearing a trainee high-viz jacket) and the coworker was her trainer. Before I left to get on the plane I asked for their names and they laughed in my face and said they weren't giving me their names. The 1st woman was late 30s, early 40s, ginger hair, on the bigger side. The 2nd woman was mid 30s, blond hair, slim. DO NOT fly Ryan air. They do not care about you, they will not take your complaints seriously and they treat you like you are worth nothing. Also on my flight back the landing was terrible and I hurt my neck. I seriously can not stress this enough DO NOT EVER fly Ryan air.
Amandeep Sahib
Really poor customer service didn’t resolve my issue and then gave my more problems while is was boarding just to make themselves a couple of more pounds … worst customer service I have resin a long time !!
James Newport
My wife's flight got cancelled at midnight , the local Staff at Biarritz Airport offered no support , accommodation, or meals, only mentioned that they would have to book themselves on a later flight, 5 days later , no help from Ryan air just said tough, and raising a complaint just led to scripted responses mentioning an email she never recieved and closing the complaint, truly awful company no support , luckily my wife had family there , but what if she hadn't leaving a mother and young daughter stranded an a closed airport at night with no support , shame on you Ryanair , under the law they should have been offered accommodation meals and a booking on a sooner flight even if on another carrier.
JULIE DOWLING
I’ve have not yet gone on holiday and all ready flights have been changed 3 times, this has lead me not able to plan my trip due to the changes, do I book hotel parking? Do I book airport parking? It’s anyone’s guess as I wasn’t informed, will NEVER book with Ryanair again.
Puneet Bhatia
What a pathetic airline. Check-in on the app didn’t happen and got a message to go to the airport desk. At the desk, they said you have to pay a fee. A number of other passengers had a similar experience. Shambolic.
Typische Antwortzeit unter 24 Stunden.
Ryanair erreicht aktuell 1,3 von 5 Sternen aus 32.347 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Ryanair im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 32.347 Bewertungen. 5.042 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Flughafen sind Priority Pass (2,7 von 5), easy Parking - parcheggio ufficiale Aeroporti di Roma (4,0 von 5), Airportr (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Ryanair ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ryanair hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Ryanair: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.