Bewertung
1,2
Schlecht · von 5 Sternen
Geschäft für Mobiltelefonzubehörsamsungcareplus.com
Samsungcareplus Erfahrungen
1,2von 5 · Schlecht
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Stimmen
180
55 in den letzten 12 Monaten
Geschäft für Mobiltelefonzubehör
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (180)
55 in 12 MonatenIhre Stimme
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katherine M
Verifizierte Bewertung
DONT EVER GET SAMSUNG CARE FOR YOUR…
DONT EVER GET SAMSUNG CARE FOR YOUR PHONE! They are a total scam. I got a new insurance so I wanted to cancel my Samsung care for my phone. They wouldnt cancel it. Every month I get a reoccuring charge for my phone and my old phone I no longer have. I have called several times, emailed, chatted, unsubcribed on my account and nothing. I eventually had my bank block them change my credit card number. I CANT BELIEVE THEY GET AWAY WITH THIS.
0
Aaron Curly Bakewell
Verifizierte Bewertung
Thought I had full coverage but not for…
Thought I had full coverage but not for theft. Apparently only my old phone had theft not my new phone. Lost $2500 phone told sorry not sorry. Samsung says I have it with theft. Samsung care + says I dont. It looked like I had theft and original samsung Corp says I have theft but samsung care plus says I dont. Im on month 2 of this
0
Adrienn Ungi
Verifizierte Bewertung
Shame on them to allow a scammer…
Shame on them to allow a scammer insurerput their brand down.my s25 ultra stolen after 5 days i activate Knox guard However the Amtrust insurer seating 3weeks to activate after they accepted my phone on samedayi upload my details. Mycase is with Ombudsman they knox guard was not active I said Maaan i do myjob i cant go to your office and do your job to activate.Ohh because Samsung care plus promote 3 months free u tryto cheating?Good try.Nowthey will pay my old device andforced second device too.I also have sensitive information on my phone what was not protected thanks for amtrust while i was thinking the Knox guard activate and no one can have access for that documents.I was wrong.So we love Samsung but this disgusting insurer is put thebrand name down.U also disgusting because its your profit too u allowed to themto do this with your costumer paying +1000£ for devices make us to get insuracefrom u and u allowed to rob us so its2 way profit for u .We buy Samsung from u its no working /lost/stolen and who dont like iphone dont understand iphone its gonna buy Samsung again thats why u disgusting same like your insurer amtrust.Wipe off both theinsurer and Samsung care plus u just make us to lose our faith in Samsung brand!!!!Shame on you If u haveinsured by them just go to Ombudsman for u it's free, for them they will pay the service and the device too.Dont ask that used replacement phone what they want to provide because u already have to get new while they reject your claim.Ask final response letter from them and u have6months since they send this to u!!!Make them pay you back your hard earn money!!!
0
Erly Thornton
Verifizierte Bewertung
Beware! If you trade in a phone they will continue to bill for old and new!
I purchased a new phone at Best Buy over a year ago. It was not tied to a carrier. I added the new phone to Samsung Care+ and let them know I traded in my older model. They neglected to delete the coverage on the trade in. I did not realize it until I needed to file a claim and noticed 2 phones on my account. The one I no longer had was still there. The representative told me that according to "Their Records" I did not ask to cancel the trade in phone. I don't know how they could have verified what I said on the phone call to the representative when I ordered the service! Either way that was their excuse and that they would not refund me for all of those payments. I asked to speak to a supervisor, who told me that my Service Advisor for my phone company should have arranged this. I asked him, you mean Best Buy? He meant the phone company (AT&T, T-Mobile, etc) I let him know that it was a phone not tied to a service contract and he stated if the phone was unlocked, it was my responsibility and that I should have EXPLICITLY asked for cancellation of the coverage and that telling the advisor I traded it in did not qualify as that. What unethical behavior for a company! How many people are out there now in the same situation and do not realize Samsung is over billing them due to the internal wording of some policy where a representative can keep you on a plan unless you say the magic words! Horrible! I will be looking for alternative coverage and changing it on my current device.
0
Ozy Boy
Verifizierte Bewertung
dont waste your time
dont waste your time. i purhcased a phone recently and the phone prompted me to sign up if i wished. i proceeded and paid. now they want a tonne of info. want me to send photos of the front screen the bacjk screen, the copy of invoice showing the imei. (the invoice doesnt show an imei number nor does the seller offer it). How am i supposed to take photos of the front screen and back with screen details. So glad ive asked for a refund based on other reviews. Im now selling the phone will look at another brand
0
Die Akte
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Typische Antwortzeit unter 24 Stunden.
FR
Alternativen zu Samsungcareplus
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Ist Samsungcareplus seriös?
Samsungcareplus erreicht aktuell 1,2 von 5 Sternen aus 180 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: FR. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Samsungcareplus?
Kundinnen und Kunden bewerten Samsungcareplus im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 180 Bewertungen. 55 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Samsungcareplus gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Mobiltelefonzubehör sind CeX/WeBuy - United Kingdom (3,9 von 5), AV Cables (4,0 von 5), CASETiFY (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Samsungcareplus beansprucht?
Nein. Das Profil von Samsungcareplus ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Samsungcareplus hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.