Bewertung
1,4
Schlecht · von 5 Sternen
1,4von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Bank
Anteil 5-Sterne-Bewertungen
Ihre Stimme
John L Pritchard
An appalling experience. Seven weeks to close a family account, five branch visits, hours on the phone and nonexistent customer service. Finally found a staff member who helped. 84% 1star reviews is generous.
jimmy knapp
Absolutely the most horrible customer service you could ever ask for! Every single time you have a question...call back in a week for an update. OR... they absolutely LIE to you then 2 weeks later the supervisor says.. sorry for the inconvenience!??? WILL NOT EVER USE THEM AGAIN! IF YOURE OFFERED TO USE THEM? TURN AND RUUUUUUN!!!
Glenny Mendez
This by far the worse customer service I've ever experienced! For the last 3 weeks I've been trying to get this auto loan account closed and clear. They ruined my credit because they claim to never have received a check from the GAP insurance company, while Safe Guard tells me Santander Bank not only received the money, but they did in fact cashed the check back in April!! All this has been proven over email directly from Safe Guard INS. to Santander Bank, and Santander still refused to help me. I WILL NEVER recommend this bank to anyone!!!
Darrell Sturmey
The Santander Banking App let me down badly. It stopped showing my >£60,000.00 Savings Account so it seemed my Account had been hacked and my savings stolen. I visited 2 Santander Branches and they witnessed the Santander Banking App was not showing my >£60,000.00 savings. Also my wife, family and friends witnessed it. I eventually spoke to the Santander Technical Team who told me to Remove the Banking App and Reinstall it. This resulted in the App now showing my Savings so Santander clearly resolved their technical problem. I complained to the Santander CEO and asked for an appology and gesture of goodwill. Alarmingly Santander repeatedly refused which I found OFFENSIVE. Hence in my line of DUTY i have referred my Formal Complaint yesterday to the Financial Ombudsman Service (FOS) and the FCA in search of the JUSTICE I truly DESERVE.
Marius
Again major issues with Santander!!The advisers totally UNPOLITE,time waiting OVER 3 hours and when is about our money and to getting back they are acting like is the money of the Santander.Disgusting!!The advisers is very happy when you tell them that you raise the complaint as long as NO ACTION IS NOT TAKEN TO THEM.Because of Santander now I'm homeless,just because they DON'T WANT TO PUT MY RIGHT MONEY TO PAY MY RENT.The expectations for Santander is UNDER THE MINIMUM BOTTOM LINE!!The adviser named Olivia from Dispute transactions department,she put me on waiting 2 hours till the time maximum for one phone conversation is 2 h.Now I'm waiting AGAIN and time is 1 hour and 2 minutes.Shame one you!!I will NOT BE ANY MORE CUSTOMER TO YOU JUT BECAUSE YOUR BEHAVIOUR OVER THE PHONE AND YOUR UNPROFESSIONAL ATTITUDE MAKE ME TO QUIT WITH YOUR BANK.You don't deserve to activate in Uk.
Typische Antwortzeit unter 24 Stunden.
Santander Bank erreicht aktuell 1,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (State Street 75, 02109 Boston, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Santander Bank im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Santander Bank hat seinen Sitz in State Street 75, 02109 Boston, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Santander Bank ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Santander Bank hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Santander Bank: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.