Bewertung
1,9
Mangelhaft · von 5 Sternen
Sheraton Marriott Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
18
18 in den letzten 12 Monaten
Hotel
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (18)
18 in 12 MonatenIhre Stimme
Erfahrung zu Sheraton Marriott schreiben
SD
Verifizierte Bewertung
Sheraton - man tror man har booket et luksushotel - men det er rent budget
Man tror man har booket et luksushotel, men service er ringe og minder om et budgethotel. Sheraton Esplanade Berlin, tilbyder deres gæster parkering i kælderen under hotellet til den dobbelte pris af hvad andre kan køber helt identisk parkering til. Det kan man kalde gæstfrihed. Køerne er lange til en middelmådig morgenmadsbuffet. Og som prikken over i'et så tilbyder de som mange andre hoteller en gratis forfriskning i hotelbaren, hvis man vil skippe rengøringen. Vores familie på fem valgte at tage imod dette tilbud en af de fire dage vi var på hotellet. Vi skulle så stå i kø i receptionen for at få en voucher, man kan bruge i baren. Efter så at have stået i kø, så viser det sig, at man ikke må bruge voucheren før dagen efter. Og at rengøring for 5 personer ikke som forventet gav fem forfriskninger - men een til deling. Hvor smålig kan man være? Så kort og godt vælg aldrig Sheraton, hvis du går efter en god hoteloplevelse.
0
Next Door
Verifizierte Bewertung
Insult
recently stayed at the Sheraton Kuching and experienced a series of unacceptable incidents that fell far below the standard expected of a premium Marriott property. The stay was impacted by serious safety and hygiene hazards, including a dangerous incident involving scalding water and a concerning hygiene regarding hotel technician conduct. When these issues were brought to management’s attention, the response was marked by an extended period ( 3 weeks ) of silence and a lack of accountability. Even after escalating this matter directly to Marriott’s Corporate Office of Consumer Affairs, the final resolution offered was a nominal gesture of 10,000 points at start—a figure that fails to reflect the gravity of the safety risks and service failures endured. I am sharing this experience as a warning to future guests. Both the property management and corporate leadership have demonstrated that they are not equipped to handle serious guest safety and service complaints with the seriousness they deserve. Travelers seeking a safe and professional environment should proceed with caution when considering this property. Paid premium rates at @SheratonKuching only to experience severe service failures. Worse, Trying to buy off a month of silence with a cheap 20k points offer isn't a 'service recovery'—it's an insult. @MarriottBonvoy @Marriott is this how you treat your guests? #CustomerServiceFail #MarriottBonvoy #SheratonKuching"
0
Jody Grenier
Verifizierte Bewertung
I reserved parking near RDU airport
I reserved parking near RDU airport. When I arrived it was during check-in time and they had only one person working the front desk. There was someone checking in, and only one person ahead of me, yet it took me over 20 minutes to check in for my parking. When we returned from our trip I called for the shuttle to pick us up and was told it would be 10 minutes or less. After 18 minutes there still was no shuttle, so I called back. The lady apologized for the long delay and told me the drivers were switching over and she would send the other driver. I asked how long and was told it would be 10 minutes or less. After another 15 minutes or so the shuttle arrived and my husband asked what happened. The driver told him the lady working the desk must have got busy and forgot. I do not believe the lady or the shuttle driver were at fault, even though it was her who forgot, because if Sheraton actually spent some money and hired more workers the chance of a worker getting busy and forgetting is highly unlikely! Actually the driver that was driving the shuttle told us he isn’t even the regular shuttle driver, he works security, but Sheraton didn’t want to hire a shuttle driver for the later hours. Needless to say, I will never park there again!!!
0
Anthony Clark
Verifizierte Bewertung
Sheraton Jacksonville
Sheraton Jacksonville: Open parking lot. No communication saying that there's a cost for parking either via signs or when I checked in yet charged $10 a day.
0
Allan Gatt
Verifizierte Bewertung
**STAY SHERATON ROME PARCO DI MEDICI (GOLF 2): 1 KING BED SUPERIOR | MAY 9-10 | PROMISED REIMBURSEMENT NEVER RECEIVED**
Paid €420.35 for two nights (May 9-10). After checkout, two unexplained charges appeared on my card: €190 and €288.67. Contacted the hotel three times by email. They replied once, promising to reimburse for the night not used. **They did not.** No explanation for the additional charges. No follow-up. No resolution. If you stay here, expect to chase your own money long after checkout. Management does not honor their promises. Edit 1: regarding the email I received, I contacted the person you told me to contact but I have received ZERO feedback regarding my refund. This is extremely frustrating.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Sheraton Marriott
Hotel-Ranking →Häufige Fragen zu Sheraton Marriott
Ist Sheraton Marriott seriös?
Für Sheraton Marriott liegen bisher 18 öffentliche Bewertungen vor (1,9 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Sheraton Marriott gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Sheraton Marriott beansprucht?
Nein. Das Profil von Sheraton Marriott ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sheraton Marriott hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Sheraton Marriott auf Bewertungen?
Sheraton Marriott: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Sheraton Marriott negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.