Bewertung
1,4
Schlecht · von 5 Sternen
Bekleidungsgeschäftshopping.myus.com
Shopping Myus Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
11 in den letzten 12 Monaten
Bekleidungsgeschäft
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
11 in 12 MonatenIhre Stimme
Erfahrung zu Shopping Myus schreiben
EM
Verifizierte Bewertung
Avoid MyUS – Unfair Fees and Zero Customer Empathy
Avoid MyUS – Unfair Fees and Zero Customer Empathy I would strongly advise anyone looking for a package forwarding service to look elsewhere. My experience with MyUS has been a masterclass in poor customer service and rigid, unfair policies. I was hit with an unexpected $8.99 "address correction fee." When I questioned this, I provided a PDF of my original merchant invoice proving that I had provided the correct suite number to the seller exactly as instructed by MyUS. Despite this proof, support refused to waive the fee. Their logic? While I provided the correct info, the seller didn't put it on the outside of the box, so I should be the one to pay for the "manual investigation." The communication process is equally frustrating. You have to fight through a repetitive AI bot (Atlas) that makes you enter your details over and over again. Once you finally reach a human, expect to wait days for a response. When they do reply, they are dismissive and lack any semblance of empathy for the customer's situation. They are happy to take your money, but the moment a minor error occurs—even one that isn't your fault—they hide behind "policy" to charge you more. I ended up paying the fee just to get my items shipped, but I will never use this service again and will be warning my friends and family to avoid them.
0
Mohammed Ahmed
Verifizierte Bewertung
abouste scam they damaged my stuff and…
abouste scam they damaged my stuff and yet refused to refund even worse closed my account without any notice i hope they get bankcurpot with their indian customer support
0
Pieter
Verifizierte Bewertung
Hidden fees everywhere
Absolute terrible experience, I got hit with $96 worth of hidden fees. They charge fees that can't be found anywhere in their T&Cs, and when asking for a screenshot or directions to these fees they claim to be present somewhere? but without telling you where and just ghost you, this has happened three times now. Their Consolidation is a total scam since they charge you a "Processing fee" per item after the 10th item/20th item (depending on weight), which just acts as a Consolidation fee by literal definition. On top of that I got hit with a customs fee that is higher than the products value itself? For playing cards which literally have 0% customs or duties and only 15% VAT in my country. And lastly they didn't want to accept the invoice of my one shipment multiple times, even though I bought a different product from the exact same place and that one's invoice got accepted, so I had to opt to have that product of mine thrown away because they would have started charging me $1.50 per day for storage fees. Support is so slow it's way cheaper to discard your products than sit with support while it incurs all sort of fees. Will be filling a case at the BBB later this week. Can't wait for the pitty, "Every customer matters" reply I'll probably be getting soon
0
Jackie Lawson
Verifizierte Bewertung
Do not use this company
Do not use this company. Originally a good service . Then out of the blue, received a bill for £154 … they just took it from my AX card they had on file, 1 month later . They said they had made a mistake and not charged me for the duty and taxes to the UK . I’m asking for proof at present . Want to see airway etc invoice. Don’t seem to be able to get hold of anyone on the phone . 😩 4 days later. Thank you PayPal . They refunded .Thank you resolution centre.
0
Robert Mänty
Verifizierte Bewertung
Avoid this SCAM! They steal your packages and overcharges you.
Avoid this SCAM! They are holding your package hostage and adds fees to everything. Expect the shipping to be 5x to 10x more than advertised. They only try to charge you extra for new/other services that you do not want/need. They overcharge you for the delivery. "Suggesting" a severely higher cost service. You could find the advertised shipping which is hidden in settings for the item in your account. But then they are adding other fees. It ended up being almost 5x higher cost of the shipment than the item itself! So I opted for a "free" return. But that was not free either it turns out. Amazon could not pick it up. I was in contact with their incompetent support that only could give generic copied answers. I spent more than a month emailing their "support" with generic copied answers back and forth. But no resolution or effort from myUS to solve it. Eventually Amazon helped me with a refund and MyUS stole the item. Avoid MyUS as the plague. It will cost you a lot of money and/or even more time. They make a living on scamming and overcharges their customers. Adding fees. Their homepage which advertised their shipping fees is a complete lie. You will never come anywhere near that cost. Expect it to be 5-10 times higher. But I would avoid them at all times.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Shopping Myus
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Shopping Myus
Ist Shopping Myus seriös?
Shopping Myus erreicht aktuell 1,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Express Lane 4299, 34238 Sarasota, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Shopping Myus?
Kundinnen und Kunden bewerten Shopping Myus im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Wo hat Shopping Myus seinen Sitz?
Shopping Myus hat seinen Sitz in Express Lane 4299, 34238 Sarasota, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Shopping Myus gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Shopping Myus beansprucht?
Nein. Das Profil von Shopping Myus ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Shopping Myus hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Shopping Myus auf Bewertungen?
Shopping Myus: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Shopping Myus negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.