Bewertung
3,5
Gut · von 5 Sternen
Anbieter von Lampenschirmensimiglighting.com
3,5von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
89 in den letzten 12 Monaten
Anbieter von Lampenschirmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lindsey
We ordered lights for our new construction home. The design and price were incredible! We had an issue with our post office in our new neighborhood sending back some packages because we weren’t notified of delivery and upon working with SIMIG customer service they found the missing packages and got them back to us right away! We will definitely continue to order and recommend SIMIG
Kimbler
UWAGA!!Bardzo długi czas dostawy,powolna i nieskuteczna obsluga klienta,problem z odzyskaniem pieniędzy. Zamówiłam lampe za 250euro 9lipca. 24 sierpnia nadal nie dotarła do mnie. Półtorej miesiąca,17maili z obsługą klienta.Oferowano mi pieniądze za dopilnowanie logistyki i przesylki potem chciano mnie obciazyc kosztami.Nie wyraziłam zgody.Pięć razy prosiłam o zwrot pięniędzy.Nadal nie otrzymałam zwrotu.Obsluga klienta odpowiada raz dziennie dlugimi mailami,jednak nie rozwiazuje problemu.Stracilam czas pieniadze(na razie) i nerwy.
Sara
We are very happy with the customer service we received from Simi Lighting. After contacting them regarding an issue with our order, their team listened carefully to our concerns and provided a quick and helpful solution. The communication throughout the process has been professional, friendly and very responsive. We look forward to receiving the replacement pieces and continuing to work with them on future projects.
Shadi Kardanpour
Never received our order, after almost 3 months ask for refund and not get all the money back. Still have the case open for more than 3 months. Got hell of time from me to follow up. All my plan changed due to not having lighting at my new apartment. They are fast when you order and slow with ambiguous answers when you need after sales support. Do not get fooled by their support while buying.
heer Brugnaroto
I was a joint purchaser of a lamp together with my partner, who has also reviewed this transaction. I wanted to share my own experience because I was directly involved in the discussions with customer support. We purchased a lamp from Simig Lighting after carefully reviewing the product photos and description on their website. Upon receiving the item, we found that the product differed from what had been advertised online. We contacted customer support immediately and requested to return the product. Instead of arranging a straightforward return, Simig Lighting entered into a lengthy exchange, repeatedly offering increasing discounts if we agreed to keep the product. During these discussions, Simig Lighting acknowledged that there are different production batches, which they used to explain the differences between the advertised product and the one received. We did not consider this an acceptable explanation. More concerningly, the company later characterized the issue as a matter of the product not meeting our expectations, rather than addressing our concerns that the product differed from the website listing. What was particularly disappointing was that the company refused to provide a prepaid return label or cover the return shipping costs, despite our concerns that the product did not match the website listing. We were also asked to bear the risks, costs, and inconvenience associated with the international return process and their own lack of process control on returned items. Based on our experience, I would recommend avoiding this company.
Simig lighting erreicht aktuell 3,5 von 5 Sternen aus 289 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Room 224, 2nd Floor, East Software Park, 548200 zhongshan, CN) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Simig lighting im Schnitt mit 3,5 von 5 Sternen („Gut“) auf Basis von 289 Bewertungen. 89 davon stammen aus den letzten 12 Monaten.
Simig lighting hat seinen Sitz in Room 224, 2nd Floor, East Software Park, 548200 zhongshan, CN. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Anbieter von Lampenschirmen sind Daisy Snow (4,8 von 5), Industville (4,7 von 5), Tiffany Lighting Direct (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Simig lighting ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Simig lighting hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Simig lighting lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.