Bewertung
3,5
Gut · von 5 Sternen
SIXT Canada Erfahrungen
3,5von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Mietwagenanbieter
66%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu SIXT Canada schreiben
Hugh Thomas
Verifizierte Bewertung
Charged me $65 to cancel a reservation way in advance
Sixt charged me $65 to cancel my booking five days before I was supposed to pick up the car. This charge falls way outside of the norm for canadian car rental companies, and the fact that they conceal it in the fine print on the Travelocity website is ridiculous. I saw very lousy reviews for Sixt on other sites. I should have trusted them. Will never use agian
0
Anshuman Khatri
Verifizierte Bewertung
Extremely disappointed, would not rent again
Extremely disappointed with my experience at SIXT Calgary International Airport. I rented a Jeep Wrangler from March 29 to April 4, 2026. Three days after returning the vehicle, SIXT emailed me alleging a new windshield stone chip and crack, and opened a damage claim. Before pickup and again at return, I documented the windshield with timestamped photos and videos. Both sets clearly show the same six pre-existing marks in identical condition, no new chip, no new crack, no change. SIXT's own pickup inspection recorded only four of the six marks that were already visible when I received the vehicle, meaning their baseline record was incomplete before I even drove off the lot. I submitted eight files of before-and-after photos and videos through SIXT's damage portal on the same day the claim was opened. In the four months of correspondence that followed — including a formal dispute letter, a request for their pre-rental photographs of the vehicle, and a request for the metadata on their post-rental photo, SIXT never once acknowledged or engaged with the evidence I provided. Every response was a form letter or a payment demand. They never produced a pre-rental photograph, never provided an itemized repair estimate to me, and never addressed the substance of the dispute. The matter was ultimately resolved through my credit card's rental insurance, which covered the repair charge. I still ended up paying an admin fee out of pocket — essentially the cost of SIXT running an inspection process that mis-recorded the vehicle's condition at pickup, and then insisting on the charge without engaging with contrary evidence. If you rent from SIXT Calgary, document every panel with timestamped photos and videos both before you drive off and again at return, and keep them. Their internal inspection process is not enough to protect you. Would not rent from this location again.
0
Laurent VERGE-DEPRE
Verifizierte Bewertung
Very disappointed customer experience (Toronto Pearson Airport)
Hello, I reserved a BMW X7 at Sixt Toronto Pearson but upon arrival, the agent attempted to provide me with an older-generation red Audi Q7, which was not the vehicle I had reserved. I explained that I expected to receive the category of vehicle I had specifically requested. The agent then told me that the BMW would be ready in approximately 20 minutes. In reality, I ended up waiting nearly 45 minutes, despite the fact that my flight had already been delayed by two hours. This raises a simple question: why was the vehicle I had reserved not ready when I arrived? Given the situation, I asked to speak with a manager. Unfortunately, no manager was available on site at the time. I left clear instructions for follow-up the next day, hoping that some form of goodwill gesture or compensation could be considered. This delay had a significant impact on our plans. I was travelling with my brother and his family, who were visiting Toronto for the very first time. We had plans to meet friends for dinner at the CN Tower restaurant. Due to the cumulative delays, by the time we arrived, we were no longer able to access our reservation. Needless to say, we were extremely disappointed. The following day, I met with Joshit, the manager. To my surprise, he seemed completely unaware of the incident, despite the information I had left the previous day. More concerning was his lack of empathy or concern regarding the inconvenience we had experienced. His response was essentially that there was nothing he could do for us. I am a professional in the aviation industry and rent vehicles frequently for both business and personal travel. This is the first time I have been treated in such a manner. I have used your services in other locations and have always been treated professionally and respectfully. Unfortunately, this experience left me feeling that I was not treated with the same level of consideration as other customers. I sincerely hope this is not representative of your service standards and that this matter will be reviewed
0
Deborah, Firenze
Verifizierte Bewertung
Very disappointing experience — no flexibility or customer care
We arrived in Vancouver from Italy on August 6th and were unfortunately unable to pick up the car we had already paid for because of an issue with the deposit payment. Both my credit card and my husband’s credit card were rejected, without any clear explanation. While we understand that payment systems can sometimes have issues, the complete lack of flexibility and willingness to find a solution has been really disappointing. The rental service did not offer any alternative way to pay the deposit or make any real effort to help us resolve the situation. After two hours of discussions, we were still left without a car and had to return to the airport at around 10:30 p.m. to rent from another company. With the other rental company, the payment went through without any problem. Also during out stay in Vancouver, we have had absolutely no issues using either of our cards for payments. Problems can happen, but what really matters is how a company treats its customers when something goes wrong. Unfortunately, in our case, there was no flexibility, no collaboration, and no sign of customer care. We are now also having to spend time requesting a refund for a service we could not use. I sincerely hope that the refund process will at least be handled quickly and without further complications. Overall, a very frustrating experience with SIXT which I won’t use any longer for future rentals.
0
Keshev Kulkarni
Verifizierte Bewertung
I paid $450+ for absolutely nothing
I paid $450+ for absolutely nothing. They didn't give me a car, said they would refund me, then didn't. They said they needed a return flight ticket booked because I had an out of province license (I rented a car from Budget the same day with no issue). The agent at the desk said they would refund me but I had to call their customer service. Customer service was all automated, then I went through Expedia who said that Sixt said I showed up "without a valid drivers license " and they took the full cost of my reservation. It's honestly crazy. Reddit is full of examples like this. It's a joke that it's 4 stars on Trust pilot. Search reddit for Sixt Toronto and it's all horror stories.
0
Die Akte
MietwagenanbieterLkw-VermietungLimousinenserviceLieferwagenvermietungCarsharing-StationKfz-Leasingservice
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu SIXT Canada
Mietwagenanbieter-Ranking →Häufige Fragen zu SIXT Canada
Ist SIXT Canada seriös?
SIXT Canada erreicht aktuell 3,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (P.O. Box 30042, BC V6P 5A0 Vancouver, CA) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden SIXT Canada?
Kundinnen und Kunden bewerten SIXT Canada im Schnitt mit 3,5 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat SIXT Canada seinen Sitz?
SIXT Canada hat seinen Sitz in P.O. Box 30042, BC V6P 5A0 Vancouver, CA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu SIXT Canada gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von SIXT Canada beansprucht?
Nein. Das Profil von SIXT Canada ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SIXT Canada hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet SIXT Canada auf Bewertungen?
SIXT Canada: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann SIXT Canada negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.