Bewertung
3,0
Durchschnittlich · von 5 Sternen
Elektronikunternehmensmartselling.shop
Smartselling Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
96
26 in den letzten 12 Monaten
Elektronikunternehmen
57%
Anteil 5-Sterne-Bewertungen
Bewertungen (96)
26 in 12 MonatenIhre Stimme
Erfahrung zu Smartselling schreiben
Carl E. Lönnerholm
Verifizierte Bewertung
Smartselling did not have the…
Smartselling did not have the BIOS-password so could not sell my unit. I had to return it since it was also not starting. Smartselling took over 8 months and still counting, I have not received my money back and do not want to do business with them in the future. BIG warning for this company.
0
VISI
Verifizierte Bewertung
I ordered a phone in "Very Good" shape
I ordered a phone in "Very Good" condition through Refurbed, and it looks much better than i expected. There are only a few tiny signs of use, and everything works perfectly so far. Would recommend.
0
Lydia Alba Estévez
Verifizierte Bewertung
Im absolutely satisfied with the…
Im absolutely satisfied with the service. I ordered a phone through Refurbed and after 2 months it went to boot loop. I sent it back and I could have constant communication with the customer service of Smartselling. They absolutely took care of everything in my best interest.
0
Maxim Valeur
Verifizierte Bewertung
Repeated failed repairs, wrong return labels, and still no working laptop
I strongly advise against buying from SmartSelling GmbH. I bought a refurbished Lenovo ThinkPad through refurbed, with SmartSelling as the seller. Since then, the entire process has been one long series of defects, failed repairs, and administrative mistakes. The laptop was first delivered with a poor or unsuitable charger that caused the touchpad to malfunction while charging. After I received a replacement charger, that specific issue was solved — which only confirmed that the original accessory should never have been supplied in the first place. Soon after, the battery turned out to be severely defective. The laptop could drop from 100% to 0% in only a few minutes, despite a very low number of charge cycles. SmartSelling eventually confirmed that this was a clear warranty case, and I had to send the laptop in for repair. As a university exchange student in Berlin, this was already extremely disruptive. I rely on my laptop every day for lectures, assignments, communication with my university, and study work. Being without a reliable device for weeks is not a minor inconvenience. After the battery repair, SmartSelling returned the laptop to me with a new defect: the right side of the touchpad could no longer be pressed down properly. This issue did not exist before the repair. I documented it with photos and videos and sent the device back again. SmartSelling then claimed the touchpad had been repaired and tested. But when I received the laptop back, the same touchpad defect was still there. On top of the technical problems, SmartSelling repeatedly sent return labels with the wrong name and/or wrong address, even after I had clearly explained several times that I was currently living in Berlin and not at my Danish address. This happened multiple times and caused even more delays and stress. Throughout the case, I had to repeatedly explain the same problems, resend documentation, correct their mistakes, reset and return my laptop, and wait without a fully functioning device. The communication often felt like my messages were not being properly read. At this point, I no longer trust their repair process or quality control. A refurbished device should be properly tested before sale, and certainly before being returned to the customer after repair. In my case, SmartSelling failed at both. I am now left with a laptop that has gone through multiple repair attempts and still does not function properly. For a student depending on the device, this has been an exhausting and unacceptable experience. I would never recommend SmartSelling GmbH based on my experience. UPDATE: SmarSelling, have just flagged my post for being "not based on true experiences". Also, they have attempted to fix my computer again, but this time they either forgot to put a battery in, or mounted it wrongly, since the computer now does not work without a cable attached, the battery report says that it cannot detect any battery. I have never in my life experienced such a hopeless company.
0
Hans
Verifizierte Bewertung
Reperatur fehlerhaftes Produkt
Zunächst fehlerhaftes Produkt, Laptop hat sich spontan abgeschalten. Darauf aber guter und schneller Support, inkl. detaillierte Erklärung, wo der Fehler lag und wie er behoben wurde. Ging alles zügig und zufriedenstellend.
0
Die Akte
Alternativen zu Smartselling
Elektronikunternehmen-Ranking →Häufige Fragen zu Smartselling
Ist Smartselling seriös?
Smartselling erreicht aktuell 3,0 von 5 Sternen aus 96 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Merseburger Str. 15, 07743 Jena, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Smartselling?
Kundinnen und Kunden bewerten Smartselling im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 96 Bewertungen. 26 davon stammen aus den letzten 12 Monaten.
Wo hat Smartselling seinen Sitz?
Smartselling hat seinen Sitz in Merseburger Str. 15, 07743 Jena, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Smartselling gibt es?
Die bestbewerteten Anbieter in der Branche Elektronikunternehmen sind POWER.se (4,2 von 5), Tecnosell (4,9 von 5), Samsung Electronics Deutschland (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Smartselling beansprucht?
Nein. Das Profil von Smartselling ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Smartselling hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Smartselling auf Bewertungen?
Smartselling antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann Smartselling negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.