Bewertung
3,6
Gut · von 5 Sternen
Leuchtmittelherstellerspider-farmer.com
3,6von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
198 in den letzten 12 Monaten
Leuchtmittelhersteller
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Uglyjordan Uglyjordan
Bought 6” line blower it came with ggs controller couple weeks later I bought 2 clip fans plugged them into the ggs and a couple days later the ggs didn’t detect them or control them sp asked for pics then videos of issue evn after videos they want more videos of same problem I was told to give them 2 business days and urs been a week now with no results except asking for more pics or videos they had me plug the clip fans back into the ggs and not only did they not work they also made the blower fan not work in auto no more not to mention the 1st time I sent them videos the next day the ggs didn’t turn lights in so now it made my plants flower now. After sales never replied back but someone did with a 10$ discount to buy more of their junk when they haven’t even dealt with the junk they sold me already they asked me to verify email as if they don’t have my email on file it’s one excuse after another with this place they can sell u something real quick but if it’s broken don’t think about getting it replaced or fixed even if u tell them what’s the problem is they still don’t remedy the situation now they want serial number on fans and my email not sure how they been sending me emails if they don’t have it this company is a joke on their warranty program
Raiden Raijin
I've been using Spider Farmer grow equipment for a couple of years now, and I wanted to share my experience – both the good and the bumps along the way. I started with the SF 4-in-1 Sensor Pro, but noticed the temperature reading was a few degrees too high due to the black housing absorbing heat. I reached out to customer support, and they didn't hesitate – they replaced it with the upgraded 5-in-1 Sensor Pro. Unfortunately, that replacement had a CO2 sensor fault, but after some troubleshooting, they promptly arranged another replacement without any hassle. I've also had issues with the older 6" clip-on fans where the oscillation mechanism failed. Again, Spider Farmer customer service stepped up, replaced them quickly after a few emails, and had the replacements shipped within a week. What I appreciate most: · Customer service – responsive, fair, and genuinely committed to resolving issues. No endless back-and-forth, no runaround. · Warranty support – replacements are approved and shipped fast, usually within a week, with tracking provided. · Packaging and shipping – whether it's a new purchase or a warranty replacement, everything arrives well-packed and on time. The products themselves: Are they commercial-grade? Probably not. But for home cultivators, they're well above average – reliable, perform well, and the ecosystem works seamlessly together. I'm running the full setup: SF SE7000 LED, 6" inline extraction fan with carbon filter, and 4 clip-on fans connected to the SF GGS Controller. Everything integrates well, and the Spider Farmer App works really well with all devices running on automation. They all work seamlessly, and the app is very easy to navigate and set up. They also have all the equipment you'll need to expand the Spider Farmer Ecosystem – dehumidifier, humidifier, and soon-to-be-released infrared air conditioner (which is already showing in the SF app). Everything integrates over WiFi through the SF GGS Controller, and you can control your environment from anywhere with an internet connection. If you're starting out or looking to upgrade, I'd highly recommend the Spider Farmer Ecosystem. Yes, you might hit a hiccup here and there – but the after-sales support is exceptional, and this is the level of support that other vendors should take as an example. Verdict: Solid products, even better customer support. Highly recommended.
Cypher
#332647 worst experience ever - do not buy their "complete" kits! if you are thinking about spending your hard-earned money on spider farmer, run away. i ordered a "complete grow kit" for 750€ on august 7th, and as of august 22nd, my experience has been an absolute logistical nightmare. here is exactly what you can expect if you buy from them: Selling Items Not in Stock: I bought a complete setup, only to find out later that the main component (the lamp) was out of stock. They happily took my money but didn't even bother to warn me before or immediately after my purchase. Fragmented & Lost Shipments: They split the order into 5 different packages. I received the tent and two small fans, making the rest of the missing gear entirely useless. Fake Delivery Excuses: My Trim Tray is currently being returned to sender due to an alleged "address error" by their carrier. How is my address wrong when I received the tent at the EXACT SAME address a week earlier? Packages Stuck in Limbo: My carbon filter has been physically stuck at a sorting center since August 14th with absolutely no movement. Useless Customer Service: Instead of fixing their carrier's (DHL/Bpost) incompetence and reshipping immediately, the support team just gives automated replies telling me to "wait 10 more working days." I have 750€ tied up in useless metal poles and small fans. Furthermore, I bought expensive nutrients and soil from other shops to be ready, which are now just sitting there because I have no light and no extraction. Spider Farmer will just send you random pieces of your order, blame the carrier for the rest, and leave you in the dark. I am now forced to initiate a chargeback Update: I am already in contact with your support team for Order #332647. They promised to reship the missing fan today and provide a tracking number within 12 hours, and promised a solution for the missing lamp by Wednesday. I will update this review ONLY when I have physically received all the missing components
Serhii Symanenko
Great products, but the customer support is truly exceptional! I recently ordered equipment from Spider Farmer, and I am thoroughly impressed not only by the high quality of the gear itself, but above all by the outstanding work of their customer support team. Whenever I had a question or needed assistance, their support representatives acted with incredible professionalism, speed, and genuine care. They went above and beyond to ensure everything was handled smoothly. It is rare to find such dedicated and customer-focused service these days. Huge thanks to the team for their amazing work! Highly recommended!
Adepta Sororita
Good customer service, never had a issue. You just have to make a video to proof the item got faulty and they send the replacement almost immediately.
Typische Antwortzeit unter 24 Stunden. Beantwortet 65 % der negativen Bewertungen.
Spider Farmer erreicht aktuell 3,6 von 5 Sternen aus 546 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (288 W VALLEY BLVD STE, 91801 ALHAMBRA, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Spider Farmer im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 546 Bewertungen. 198 davon stammen aus den letzten 12 Monaten.
Spider Farmer hat seinen Sitz in 288 W VALLEY BLVD STE, 91801 ALHAMBRA, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Leuchtmittelhersteller sind GreenIce (4,1 von 5), Creative Cables Italia (4,7 von 5), Creative Cables Deutschland (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Spider Farmer ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Spider Farmer hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Spider Farmer: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.