Bewertung
1,6
Mangelhaft · von 5 Sternen
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
25 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Tessa Machiels
Still waiting on my refund. They told us they have issues with the refund. “We are currently experiencing a temporary system limitation affecting AMEX refund processing. Due to this unforeseen circumstance, we are unable to immediately proceed with processing the refund through AMEX” is what they told us. After giving them different payment options they still have not answered and refunded my €600!!!!!
.Helen Da
Arrived at hotel to be told our pre payment hadn’t been made & they had contacted splitty a few times , we had to pay again & then try to make contact by chat , email next morning still nothing. Found a phone no (USA) & they called back, !! Found our booking & said would sort it out by 2pm ! Payment was pending for few days , very frustrating experience & would always book directly in future even if price was higher ! Full payment was made in October ~ 10 months prior!! This ruined what should have been a special weekend away ! £238 x2 £476 & we were left sweating but the payment was eventually made
K Singleto
STAY AWAY from this company. To say they provide sub par customer service would be generous. I have been trying to cancel the last night of a registration since 5/13 & they keep "escalating" my ticket and no resolution. Seriously if they are the only one that has a hotel for your vacation dates either cancel your vacation or reschedule it. This is an absolutely TERRIBLE company. I have no idea why Trivago uses them.
Zahid
Booked me to the wrong hotel - I would assume purposefully!! SCAM AVOIDDD!!!
Jacob Earl III
I wouldn't call Splitty a scam but I'd def scram from using them again. I used Trivago to identify a hotel and it directed me to Splitty. I was looking at 5 days at the Radisson Blu in Aruba. Splitty "split" the 5 days into two separate reservations in order to avoid the weekend rate for all 5 days. Well, the first reservation went without a hitch. I called the Rad and it was confirmed. Thankfully, I had tried, before flying to Aruba, to see the second confirmation and couldn't find anything. No text or email. But I could see the Splitty charge on my credit card. The Splitty site itself could not confirm the second reservation (almost $1k). So I just filed a complaint with my credit card company to get the full refund. Splitty will not answer the phone. They go silent after the transaction. I would NOT use this company again regardless of how great a deal you might be getting...cuz you get what you pay for.
Typische Antwortzeit unter 24 Stunden.
splitty.com erreicht aktuell 1,6 von 5 Sternen aus 45 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten splitty.com im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 45 Bewertungen. 25 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,4 von 5), Hays Travel (4,9 von 5), eDreams (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von splitty.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann splitty.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
splitty.com: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.