Bewertung
3,1
Durchschnittlich · von 5 Sternen
Squale Watches Erfahrungen
3,1von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
25
19 in den letzten 12 Monaten
Uhrengeschäft
48%
Anteil 5-Sterne-Bewertungen
Bewertungen (25)
19 in 12 MonatenIhre Stimme
Erfahrung zu Squale Watches schreiben
customer
Verifizierte Bewertung
Very poor to none customer service.
I bought my Squale 1545 in 2025 and, as a big fan of the brand, I was initially extremely happy with the watch. I really appreciate the quality and the style of Squale watches, and I was actually considering buying more watches from the brand. Unfortunately, my experience with their customer service has completely changed that. After some time, the screw-down crown on my 1545 developed a problem and is no longer screwing down properly. The knurling has been damaged, and I have been trying to have the watch serviced for literally half a year now. Since there are no watchmakers in my area who have Squale spare parts or are authorised to service Squale watches, I was repeatedly directed to contact Squale directly, which I have done several times by now. The communication has been extremely frustrating. I have received very one reply, and the one person who did respond told me to send the watch to a particular address and fill out a form. However, no form was attached, no clear instructions were provided, and I was never told how exactly the service process is supposed to work. Am I simply supposed to put an expensive watch in a package and send it to an address? How is the service registered? How do I receive confirmation that Squale has received the watch? What documentation do I have to prove that I sent it in for service? These are basic questions that I would expect a watch manufacturer to answer clearly, especially when dealing with a valuable mechanical watch. The situation is made even more frustrating by the service announcement on Squale’s website, which states that services will resume from August 18 after the summer break. This message has been there since at least May, and it is now already September, yet I have still been unable to get any clear information or assistance. I genuinely hope that this review might reach someone at Squale who can help me resolve the situation, because despite everything, I am still a fan of the brand and would like to have my watch serviced. However, this experience has made me very hesitant to purchase another Squale watch. I simply cannot feel confident investing in another watch from a brand when I am left wondering whether I will be able to get it repaired if something goes wrong. I really hope Squale proves me wrong and helps me get this resolved. The watch itself has given me a very good impression of the brand but unfortunately, the customer service experience so far has done the exact opposite.
0
Andy Freud
Verifizierte Bewertung
Never received the paid item from their "official" website
Ordered a steel wristband from their swiss website as i was in Germany for 3 weeks. Never got it , paid in advance, left Germany already and no idea where is the wrist, where is the money gone and no feedback from Sqale company, very disappointed, maybe I should auction that watch in ebay and buy from a serious company.
0
Corrado Iaccarino
Verifizierte Bewertung
Precisione e celerità
Ero un po' titubante per l'acquisto online considerata la spesa. Mi devo ricredere, è stato tutto perfetto, la spedizione è stata veloce precisa, imballo perfetto. L'orologio è bellissimo, complimenti per tutto.
0
Ari A
Verifizierte Bewertung
Exceptional customer service+ to…
Exceptional customer service+ to wonderful aesthetics in products makes the difference. Hopefully the wallet is roomy enough to make next moves soon...
0
Paul D
Verifizierte Bewertung
Update
Update: Watch is absolutely amazing and bracelet so well done. All exactly as hoped. Communication could have been more consistent through the process, but would certainly buy again. Love it!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Schweiz
Alternativen zu Squale Watches
Uhrengeschäft-Ranking →Häufige Fragen zu Squale Watches
Ist Squale Watches seriös?
Squale Watches erreicht aktuell 3,1 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: Schweiz. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Squale Watches?
Kundinnen und Kunden bewerten Squale Watches im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 25 Bewertungen. 19 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Squale Watches gibt es?
Die bestbewerteten Anbieter in der Branche Uhrengeschäft sind Vestiaire Collective (4,2 von 5), Ditur (4,5 von 5), Heinnie Haynes (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Squale Watches beansprucht?
Nein. Das Profil von Squale Watches ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Squale Watches hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Squale Watches auf Bewertungen?
Squale Watches: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Squale Watches negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Squale Watches im Handelsregister eingetragen?
Öffentliche Registerdaten zu Squale Watches sind über das Zefix einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.