Bewertung
4,4
Gut · von 5 Sternen
Geschäft für Dekoration und Inneneinrichtungstencilup.co.uk
4,4von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Geschäft für Dekoration und Inneneinrichtung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Stefi
This is the worst company I have ever done business with. Dishonest and lying owner on more than one occasion when I tried to resolve the issue. PRODUCT OF VALUE LESS THAN 150 EUROS DO NOT HAVE CUSTOMS FEES AS I STATED IN MY EMAIL TO THE OWNER. This is the response to the owner claiming customs were not paid. It is not customs but some company "representing" FedEx and wanting 60% of the price for their service. What was that service is not clear in the invoice sent to me. This is a bit outrageous as I told the owner that I get packages from China with not "shipping and/or service" fees and she claims she have nothing to do with it. So how it is that Chinese company have control over it and she does not. In addition when I complain to the owner in the beginning she said I will get my money back reduced by shipping charges. She also mentioned on several occasion that it will take a long time for the item to be returned. There was no mentioning she will not refund for the returned product as it was too late by the law for the return. If anyone want to see the evidence of her multiple emails never saying anything about NOT refunding until 2 months after receiving the returned products.
Liz Young
Item was totally misrepresented on site. I contacted the owner and would totally agree with the last review owner was unhelpful and basically not interested in my disappointment. Not a company to buy from
C. Child
I have still not received my product. Granted there are issues with road blockages but I am finding it curious you think I already received the product, what made you think so??
ForteSempre
Received an item of wrong size, was asked to return the item for full refund. I have a confirmation of delivery a month ago, but no money back. Unpleasant and unhelpful correspondence with an owner - I’m very annoyed and disappointed. With so many options to choose from on the market, don’t waste your time here.
Kim
I originally purchased 3 stencils from this company 2nd January. The website says that current processing for wall stencils is 3-4 days. So wondering where the stencils were on January 15th i tried to call. The telephone numbers are all useless so I emailed stencil up via the shop app and via their contact us email address. No response. I didn’t hear a thing. Finally later that that afternoon such a coincidence they sent an email to say my order was on the way and Evrie was expecting it. Five days later, 20th January I emailed again to see what the holdup was to find out what was happening with this order. Evrie was still saying they were still expecting the order. Again I got no reply not a response. So after 3 weeks with no communication I’d had enough and I cancelled. Though the stencils on the website look beautiful and would have been great on my wall their customer service is atrocious. I really don’t understand what the issue was. But if you’re not bothering to send the items why go through the motions. Do not believe the 3-4 days to process. I definitely would steer clear of stencils up.
Typische Antwortzeit über einer Woche. Beantwortet 33 % der negativen Bewertungen.
Stencil Up erreicht aktuell 4,4 von 5 Sternen aus 218 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Cambridge, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Stencil Up im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 218 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Stencil Up hat seinen Sitz in Cambridge, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Geschäft für Dekoration und Inneneinrichtung sind The Range (3,4 von 5), Coolshop (4,4 von 5), Wayfair UK (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Stencil Up ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Stencil Up hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Stencil Up: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.