Bewertung
2,3
Mangelhaft · von 5 Sternen
Damenmodengeschäftstore.taylorswift.com
2,3von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Damenmodengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Maria
Non è la prima volta che effettuo un ordine. Ma è la prima volta che, nonostante, come sempre, indico il mio indirizzo sia per consegna che fatturazione, ricevo una mail da dhl che mi conferma l'avvenuta consegna del mio pacchetto presso un punto di ritiro (non richiesto e a mia insaputa). Interpreto la mail come un tentativo di truffa e segnalo. Il tracking risulta fermo al 17 giugno, arriva il 22 giugno, nulla. Sospetto dunque che davvero il pacchetto sia stato consegnato a quel negozio, contatto DHL, è così! Dopo aver pagato 12€ di spese di spedizione sono dovuta andare a ritirarlo in un indirizzo non mio! Contatto DHL e scaricano la responsabilità al sito, il sito mi rimpalla a DHL, insomma tutela inesistente, incompetenza,inefficienza e zero professionalità. E una cliente in meno. English Version : This isn't the first time I've placed an order. But it's the first time, despite providing my address for both delivery and billing, that I received an email from DHL confirming that my package had been delivered to a collection point (unsolicited and without my knowledge). I interpreted the email as a scam and reported it. The tracking was stopped on June 17th, but it arrived on June 22nd, and nothing. I therefore suspected that the package was indeed delivered to that store. I contacted DHL, and that's exactly it! After paying €12 in shipping costs, I had to go and pick it up at an address that wasn't mine! I contacted DHL, and they blamed the website, which then passed the blame back to DHL. In short, non-existent protection, incompetence, inefficiency, and zero professionalism. And one less customer.
Ellie
I ordered the Opalite vinyl it says it will arrive March 6th but I think that it won't come in until March 13th which is 2 weeks so... I'll update Y'all if it comes at all so bye!...
TSJN
Returned an item 22 days ago, have had to chase them several times as still no refund despite their policy stating 7 days to get to the warehouse (arrived 01/12) and days to process the return. Having to raise a charge back through my bank now as this company is terrible.
Star
Customer service has recently gotten even worse if possible. People do not answer emails. They have robots Auto responding that don't help. Sometimes you never get help with items or they will never respond. I still need help with missing items and I am very frustrated.
Luise Hansen
My daughter bought a Lover cardigan, the money was deducted and the cardigan was never received. When we contact customer service UK they say it is customer service USA that has the order. That customer service just doesn't respond. Report it as fraud to the bank now.
Typische Antwortzeit unter 24 Stunden.
Für Taylor Swift liegen bisher 17 öffentliche Bewertungen vor (2,3 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: CA. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (4,3 von 5), Halara (4,0 von 5), Boozt.com (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Taylor Swift ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Taylor Swift hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Taylor Swift: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.