Bewertung
3,2
Durchschnittlich · von 5 Sternen
Strand Palace Hotel Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
52
11 in den letzten 12 Monaten
Hotel
38%
Anteil 5-Sterne-Bewertungen
Bewertungen (52)
11 in 12 MonatenIhre Stimme
Erfahrung zu Strand Palace Hotel schreiben
Alison
Verifizierte Bewertung
Theatre trip
My Daughter and I stayed here last week for one night to see a show at the Savoy Theatre which is literally across the road. The hotel is easy to get to from Paddington Station, got the tube to Charing Cross and the hotel is located a short walk along the road. We had a twin room which was spacious and clean. The thing that made our stay extra special were the staff, Bami who checked us in and out, the breakfast staff, the guys who stored our luggage so we could go and explore London on check out day and of course Antony the doorman who was friendly and went out of his way to help, he was so lovely. The hotel is ideally situated close to Covent Gardens, Trafalgar Square, and only a short tube ride from Charing Cross to get to Oxford Street, I would definitely stay here again.
0
Sally Cinamon
Verifizierte Bewertung
Stayed for two nights in business…
Stayed for two nights in business recently. I liked this hotel. Anthony the doorman is polite genuine and a very nice man. Richard the other doorman is keen to help and also very nice. The gents in the cocktail bar are just wonderful. Charming efficient and quick to seat and refresh you. Breakfast was decent. I enjoyed the meats and cheese with fresh fruit. The tea was fresh and steaming. Room was great. Received a bar of chocolate and reusable water. Fabulous!!!!! Clean and tidy. Shower was lovely and forceful I only had one issue. The rotund northern man on concierge was rude and unobliging!!! I had a beautiful stay then experienced his hostility. He was treating a colleague very well. It was lovely to see but then I felt like I was imposing. I just left him to it and asked for assistance from the lovely young man on reception. Overall the concierge lost them a star. Such a shame and from a position that requires a bit of charm to get the fullest from it.
0
Shoshana Boswell
Verifizierte Bewertung
Do not stay at this hotel if you value your items
Do not stay at this hotel if you value your belongings. My husband, our sons, and I stayed at this hotel for a week, and unfortunately, our experience was deeply disappointing due to how an issue was handled. One afternoon, after our room had been cleaned, we discovered that a personal item was missing. While it was not of high monetary value, it held significant sentimental importance. We immediately searched the room thoroughly and reported the missing item to the front desk. Despite multiple phone calls and in-person follow-ups, management was not informed for more than 48 hours, and housekeeping was only engaged at that point. Communication throughout this process was inconsistent and, at times, concerning. Our concerns were repeatedly dismissed rather than taken seriously. Instead of a prompt acknowledgment, apology, or clear next steps, we encountered delays, excuses, and a lack of accountability. It was not until more than 50 hours after our initial report that a staff member began to treat the matter with appropriate seriousness. Unfortunately, by then, over two days had passed, and we were leaving London within 10 hours. While I understand that mistakes can happen, the handling of this situation fell far short of expectations. The removal of a personal item from our room—and the lack of urgency in addressing it—was unacceptable. Since returning to Canada, we have emailed the hotel four times, even simply seeking an acknowledgment or apology, and have received no response. Based on this experience, I cannot recommend this hotel to anyone who values their belongings or expects concerns to be handled with professionalism, respect, and basic courtesy.
0
Cintz
Verifizierte Bewertung
Check standard rooms have beds against one wallas…
Good location for Covent Garden as walkable Booked with Booking.com so was unaware that all standard double bedrooms have one side of the bed against a wall . Made aware of this at check in so had to upgrade room to give more space and bed access Room on the back road of the hotel comfortable with a good shower / tea coffee / safe Didn’t eat here bar area very dark and seating looked uncomfortable Lifts very busy allow time Uses refillable water bottles
0
Kevin Daly
Verifizierte Bewertung
The staff are so friendly and willing…
The staff are so friendly and willing to help with any queries, I recently stayed here for 3 nights with my granddaughter and could not find anything negative to say about this hotel,room was a superior twin and was excellent with plenty of room,the hotel is close to everything with pleasant flat walks to Covent Garden 2mins,Trafalgar Square 8mins,Liecester Square and China Town 10mins,would definitely recommend this hotel and will definitely be back
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Strand Palace Hotel
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Ist Strand Palace Hotel seriös?
Strand Palace Hotel erreicht aktuell 3,2 von 5 Sternen aus 52 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Strand 372, WC2R 0JJ London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Strand Palace Hotel?
Kundinnen und Kunden bewerten Strand Palace Hotel im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 52 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Wo hat Strand Palace Hotel seinen Sitz?
Strand Palace Hotel hat seinen Sitz in Strand 372, WC2R 0JJ London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Strand Palace Hotel gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,2 von 5), Opodo (4,2 von 5), lastminute.com (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Strand Palace Hotel beansprucht?
Nein. Das Profil von Strand Palace Hotel ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Strand Palace Hotel hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Strand Palace Hotel auf Bewertungen?
Strand Palace Hotel: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Strand Palace Hotel negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.